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ProBiller.com Complaints 165

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I
12:37 am EDT

ProBiller.com being charged for no subscription

Hi, my name is Ian Gillett and I've been looking over my recent bank statements and have noticed I have been charged approximately $40 a month (sometimes more), however I do not have any subscriptions that particularly use this service. I've apparently been charged this for the past three months (January, February, and March 10th of 2019) and I really need a refund. I have used this service in the past, 2018 more specifically, but I currently have no active subscriptions especially in the amount of $40 through probiller.

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A
12:31 pm EST

ProBiller.com money that was stolen

A few months ago I was robbed of over 50$ from this website. I was upset but left ut be. But this past few weeks. The total amount has increased reaching over 55$. All I am asking for is the return of my money and the cancellation of what ever is stealing from me. And on top of that, I wish you could resolve all the problems resembling mine. So that no one else will become a victim like I did this past 2 months.

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William Gates
US
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Mar 05, 2019 7:13 am EST

I've been stolen from, as well. Looks like the origin of the thievery is Ireland. I backtracked the digital fingerprint and I've alerted Interpol.

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D
12:36 pm EST

ProBiller.com Web. charges

Dear Sir/Madam,

My name is Denny Chan, I had subscript to a web. on Nov. 10, 2018, it ask for 1 USD for service, I use my TD Visa Card to debit the charge. I just use that web. once only. Therefore I would like to have the refund.
Card Holder: Yam-Wan Denny Chan
Card Number: [protected]
Expiry Date: 05/19

Since then, it keep on use your company to charge me through the above Visa account. The following are the transactions :-

Nov. 10 MBI-PROBILLER.COM [protected] $1.35
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.34999

Nov. 10 MBI-PROBILLER.COM [protected] $1.35
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.34999

Nov. 12 MBI-PROBILLER.COM [protected] $54.31
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.35808

Nov. 13 MBI-PROBILLER.COM [protected] $33.95
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.35963

Dec. 12 MBI-PROBILLER.COM [protected] $54.94
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.37384

Dec. 13 MBI-PROBILLER.COM [protected] $34.26
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.37204

Jan. 11 MBI-PROBILLER.COM [protected] $54.44
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.37204

Jan. 13 MBI-PROBILLER.COM [protected] $33.99
FOREIGH CURRENCY 1.00 USD
@EXCHANGE RATE 1.36123

Thank you for your attention at this matter!

Yours truly,

Denny Chan

Feb. 15, 2019

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K
9:27 am EST

ProBiller.com unauthorized credit card charges

what the heck is mbi-probiller.com? Does anyone know the answer? i have never heard about this company and it constantly charges my credit card 50 € per month, every time the first week of the month. I have lost 100€ until now.Do i have to change any password or even get a new bank account? I demand a refund immediately otherwise there will be law issues for you guys!
THANK YOU.

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S
7:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com hey I got a charge name mbi*prob on my account and I don't know where it comes from

as I said I got chareged on my mastercard from MBI*PROB 367 kr or 40 us dollar. I want it back becuase I did not order anything it took money 2019-01-26

As I said money was charged from my swedish bank account and I have no idea where or why it take my noney and I search and see is from you. So because I not order anything I want my money back and I want it fast or I will contact the police and I mean it.in 1 week I want the money in my account!

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G
Gary Steinberg
ZA
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Feb 06, 2019 8:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am being charged $34.97 at MBI PROBILLER.COM
I have no way of knowing what this is for or how to cancel the charge

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K
10:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com I got a subscription for an adult website

I got a subscription for an adult website and it is still charging me. I don't use this site anymore. I am not aware what this site is called. Can u please help me in getting a refund. Major charges were on jan 17 for $47.75 and then one was on jan 16 for $54.47. There is one another charge on dec 30 for $34.99. Please help me to get refund for these transaction because I never use any of their services.

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J
12:21 pm EST

ProBiller.com probiller unauthorized charges

Well my boyfriend has been acting weird he's been very secretive with this phone so when they ended up getting it and I saw what site was on. He knows I'm not down with that s*** unless we do it together . So i was curious to see what my boyfriend was watching so I paid the supposedly I thought $1 one time fee and by the end they charged me $140... Come on guys .I want my money back !first I get screwed by my boyfriend now you guys! what you guys not confident enough to let us choose to want to watch it on our own you guys that bad or just cold-hearted... I want my money back and can't wait till you guys get screwed yourselves when you start oweing everyone u took advantage of money!
Jcp

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A
1:32 am EST

ProBiller.com my money

On January 4 of this year. I was charged 56.53$ for no reason. I have honestly never heard of you guys and some how I lost over 50$ with you guys. All I am asking for. Is for you guys to return my money. Is it that hard to do. I hope you guys will do as I ask. It's not hard. If you have any questions. I will happily to oblige. Thank you
-Ashtin Pilon

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D
11:26 am EST

ProBiller.com money taken out of my checking account

I am not sure why this is happening every month, but it is absolutely absurd. Give me my money back that you have been taking from me. It is NOT yours.. it is mine. Legal action will be taken if it's not taken care of by the end of the week. Thank you. Take care. I do not want any problems. I attached a photo of what my account looks like and it's been happening the last couple months. Please look into it. And take care of it as soon as possible and there will be no more issues.

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S
1:40 am EST

ProBiller.com a charge on my bank account

I have been charged every month ever since my initial membership stopped and I demand that I be taken out of this and at least one refund. All I ask is that being scammed isn't fun what so ever. Would you be so ever kind as to heed my email and take it for granted. My only whish is to be unsubscribed from this misunderstanding. Please and thank you.

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K
7:02 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ProBiller.com service

I simply looked at my bank account and saw I was being charged and do not know why. There's a few charges on my account.. Would appreciate a refund and information on how to cancel it and find out whats going on and why I am being charged.. And as far as dates — there are a few random charges... I am simply trying to figure out why.. And if a refund in possible. I got charge 34$ and 40$ by probiller and I have not made any purchases. Probiller is stealing money from me can you please fix this issue.

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T
5:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com unauthorised credit card charges

Why are you debiting my card, you have no authorisation from me?
My name is Alex Muggridge my mobile number is [protected] ring me urgently!
You have taken from my account on Friday 7 December 2018 $164.17 then again 146.14 and then again 145.05 that is a total of $455.90. Call me urgently and this money will be refunded straight away.

Email address is [protected]@gmail.com

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L
2:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com don't know this company

They have taken £9.99 out of my account on the 8th of December 2018. I have no idea why or what for? Haven't ever heard of them. Could you please let me know what this is about and how they got my account details. Not happy as I'm on a fixed income and can't afford to pay for things I don't know about what I'm paying for? Also how do I get my money back and stop them from doing this again?
Mr Ellis.

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D
4:03 am EST

ProBiller.com mbpiprobiller

I was checking my online banking app and I noticed Mbpiprobiller among other so called billing services were charging me a monthly subscription fee for services that I never signed up for. It is my belief that these billing company's with their outsourced calling centers work in conjunction with women on dating apps together to get men to submit their CC #'s on so called "hookup dating verification websites" saying that they will not be charged anything, that it is for safety and security reasons for the people who want to hookup through these dating websites. This website then sells the CC#'s to the adult content websites who start charging a monthly fee for services if found out about in the first place, most respectable men are to embarrassed to admit in the first place. I hope someone takes this message seriously and looks into this issue seriously as I am and going forward with possible charges.

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C
9:43 pm EST

ProBiller.com mbi probiller

I've been billed monthly for at least 3 months straight by MBI probiller... 39.99 per month... I never authorized any company to take anything out of my acct on a monthly basis. I want my money returned asap or my bank will be filing charges. I will be contacting my lawyer as well. I'm a single pregnant mother and I find this appalling. I want my money returned as soon as possible or legal action will be taken

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L
3:29 pm EST

ProBiller.com Free trial

I started a 1.00 free trial for brazzers 4 days later I'm charged $75 total... It's ridiculous its been 2 days since the charge I called to cancel this unaware Premium membership but they won't refund my money. It's been 2 days... Why cant I get a refund if I canceled it?
Money hungry company. I'm going to see what chase can do. ALSO You can't just upgrade a membership for an extra $40 without the card holder knowing. It's not right and proves my point of a money hungry company.
I mostly pissed because it upgraded and charged me an extra 40 on top of the 35.
I was unaware of both charges until today.

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R
7:10 pm EDT

ProBiller.com being charged for $34 dollars and I don't know what for

I looked on my chase app too see my money and I see that mbibrobiller.com has charged me for $34 dollars and I have not made any transactions I kept looking and searching what I have I spent money on and I have only spent money on gas, food such as groceries, jacket for work a drinking container also for work a vape from a store 3 video games and I have not spent $34 on mbiprobiller

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P
10:46 am EDT

ProBiller.com rk premium - unauthorized cc charge of $119.99

I was charged $119.99 by MBI-Probiller for what I don't know. I was watching a free trial ($1.00 per day for 2 days) on a porn site (RK Premium) and they charged my credit card card for the above amount. what's going on here? I am hereby demanding my $119.99 back unless they (MBI-Probiller or RKPremium) can prove otherwise. I feel like I have been given the 'run-around'.

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L
Larry Fajardo
US
Send a message
Nov 08, 2018 3:21 pm EST

Same. This company is [censored] and money hungry.

R
R
Robert Jodoin
US
Send a message
Oct 29, 2018 1:06 pm EDT

C'est plusieurs fois que je communique avec vous pour cancellé un compte et je n'ai aucune réponse de votre partLe mois passé j'ai eu un chat avec Amin pour faire fermer un compte. Il m'a dit que le compte serait fermé et que je serais remboursé. Mais ce mois-ci j'ai encore des frais et je n'ai jamais été remboursé, même si Amin me dit que d'après ces dossiers j'aurais été remboursé
Les frais ont été pris sur ma carte Visa 453091...3068 mon nom est Robert Jodoin et l'adresse e-mail utilisée serait mephisto5@videotron, ca, Amin a trouvé de quel site ça provenait mais il me dit que j'avais été payé et c' est pour cette raison que je vous écrit Je voudrais premièrement de fermer ce compte et le remboursement de mes frais. Je vous joint une copie de mes relevés de carte Visa ( le nom d'utilisateur sur le site serait Mephisto). La description à côté des charges sont [protected] cy.

Robert Jodoin
125 Du Puits app#314
Boucherville J4B 8w2

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F
9:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com unauthorized charges on my walmart money card.

I noticed two weeks ago that $43.00 was taken off my card, then another $34.00 pending charge from mbi probiller is active now I would like my money returned to my account. I don't make much money and I can't afford this happening. My cell # is [protected]. Email is [protected]@gmail.com please notify me. My name is Franz Kuschan I will have the police involved if I'm not informed within 24 hours.

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R
2:57 pm EDT

ProBiller.com fermé un comte

Le mois passé j'ai eu un chat avec Amin pour faire fermer un compte. Il m'a dit que le compte serait fermé et que je serais remboursé. Mais ce mois-ci j'ai encore des frais et je n'ai jamais été remboursé, même si Amin me dit que d'après ces dossiers j'aurais été remboursé
Les frais ont été pris sur ma carte Visa 453091...3068 mon nom est Robert Jodoin et l'adresse e-mail utilisée serait [protected]@videotron, ca, Amin a trouvé de quel site ça provenait mais il me dit que j'avais été payé et c' est pour cette raison que je vous écrit Je voudrais premièrement de fermer ce compte et le remboursement de mes frais. Je vous joint une copie de mes relevés de carte Visa ( le nom d'utilisateur sur le site serait Mephisto). La description à côté des charges sont [protected] cy.

Robert Jodoin
125 Du Puits app#314
Boucherville J4B 8w2
Tél:[protected]

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Update by Robert Jodoin
Oct 26, 2018 11:18 am EDT

J'ai fait une demande pour fermer un compte et je n'ai pas reçu d'accusé de réception. il y avait une petite erreur sur mon adresse E-Mail soit mephisto5@videotron.ca ou jodoinbob@videotron.ca Marte Visa sur le compte est 453091..3068 et les charges sur ma cartes sont [protected]-cy

Robert Jodoin
125 Du Puits app#314
Boucherville J4B 8W2
Tél:[protected]

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About ProBiller.com

ProBiller.com is an online payment gateway offering billing services primarily for subscription-based websites. It provides secure transaction processing, customer support, and account management. Users can manage their subscriptions and view billing history through the platform.
How to file a complaint about ProBiller.com?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with ProBiller.com in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with ProBiller.com. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
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9. Post-Submission Actions:
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Ensure each step is clearly defined to assist users effectively in filing a complaint against ProBiller.com on ComplaintsBoard.com. Remember to use simple language throughout the guide.

Overview of ProBiller.com complaint handling

ProBiller.com reviews first appeared on Complaints Board on May 31, 2013. The latest review Probiller pocketing your money was posted on Jul 21, 2024. The latest complaint Unauthorised transactions and refund request for previous months taken! was resolved on Jun 09, 2023. ProBiller.com has an average consumer rating of 2 stars from 167 reviews. ProBiller.com has resolved 19 complaints.
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  1. ProBiller.com Contacts

  2. ProBiller.com phone numbers
    +1 (855) 232-9550
    +1 (855) 232-9550
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    100%
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    USA and Canada
    1800 631 189
    1800 631 189
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    25%
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    +54 800 345 1150
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    +32 800 266-78
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    +357 80 077 344
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    +49 800 723 4932
    +49 800 723 4932
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    +34 900 839 033
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    +30 800 848 1101
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    100%
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    100%
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    Switzerland
    +44 800 088 5629
    +44 800 088 5629
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    100%
    Confidence score
    United Kingdom
    +1 (855) 232-9550
    +1 (855) 232-9550
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    +1 (855) 716-6513
    +1 (855) 716-6513
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    More phone numbers
  3. ProBiller.com emails
  4. ProBiller.com address
    2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
  5. ProBiller.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024
  7. View all ProBiller.com contacts
ProBiller.com Category
ProBiller.com is ranked 4 among 24 companies in the Billing and Invoicing category

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