Menu
For Business Write a review File a complaint
Professionalwebexperts Customer Service Phone, Email, Contacts

Professionalwebexperts
Reviews and Complaints

www.professionalwebexperts.com

Learn how the rating is calculated

3.2 13 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Professionalwebexperts Reviews 13

ComplaintsBoard
I
5:49 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Professionalwebexperts - Quality product delivered

Professional Web Experts delivered top-notch web and app development services! Their attention to detail and innovative approach resulted in a seamless, user-friendly experience for both our website and app. They took the time to understand our needs and provided customized solutions that perfectly aligned with our business goals. The team was incredibly...

Read full review of Professionalwebexperts
ComplaintsBoard
P
4:27 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Professionalwebexperts - Quality services I must say that

I recently purchased web and app development services from Professional Web Experts, and I am very happy with the results. Their team demonstrated exceptional professionalism, creativity, and technical expertise from start to finish. They developed a visually stunning and highly functional website and mobile app that perfectly align with my vision. The...

Read full review of Professionalwebexperts
ComplaintsBoard
A
8:47 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Professionalwebexperts Amazing services

I recently worked with Professional Web Experts, and I am extremely impressed with their services. Their team delivered a top-notch website that exceeded my expectations in both design and functionality. The professionalism, attention to detail, and commitment to excellence they demonstrated throughout the project were outstanding. I highly recommend Professional Web Experts for anyone in need of high-quality web design and development services.

Recommendation: Highly recommended to everyone

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
Z
8:20 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Professionalwebexperts Extremely Disappointment.

This company is absolutely a scam! DO NOT fall under their trap! save your money and go somewhere else. They LIE from start to finish. This company has cost me a lot of money and lost of time. I wish I never contacted them. They are very unprofessional and cannot design a website. They are unprofessional people that have zero knowledge of website.

They contacted to pay for hosting when my contract isn't even over yet. DO NOT fall under their trap!

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
J
Verified customer The reviewer confirmed their account using Facebook. Learn more

Professionalwebexperts Not Happy

My website which was supposed to cost $299 but wound up costing $1000.. has not worked ever. It cannot accept orders. I have received 0 Orders since building the site with your company. Not one. Meanwhile even the one page I have dedicated to this product on an unrelated Squarespace site has a constant stream of orders. I have tried for months to get in touch with Professional Web Experts.. Months. Calls, Emails, Chats, I even wrote to them on their "Complain" page of their website.. What kind of company has a "Complain" button on their homepage? The only response I ever get is "Can we call you back in 10 minutes, sorry we are in a meeting" Then never not once do I get a call back and from then straight to voicemail.. This company advertises a 100% Satisfaction Moneyback Guarantee... At this point I'm asking for it. 6 months of no response. Missed Summer Orders. Now Missed Christmas. Enough... Please honor your Guarantee and get in touch with me.

Read full review of Professionalwebexperts
View 0 more photos
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Unreliable and Overpriced: My Experience with ProfessionalWebExperts

so i was lookin to get my website lookin all fancy and stuff so i hit up professionalwebexperts. at first they said it would cost me $700 to get it lookin good but then they kept addin on stuff and before i knew it, i was payin over $4,000. and to top it off, they didn't even finish the job! i would not recommend these guys to anyone. save yourself the trouble and go somewhere else.

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Professionalwebexperts: True Professionals Who Get the Job Done Right

I gotta say, I've worked with Professionalwebexperts twice now and they really know their stuff. The first time around, they helped me out with my website and I was so impressed with their professionalism that I decided to work with them again. And let me tell you, I am not disappointed.

Their team is top-notch and they really know how to get things done. They completed my website project within the given time frame and I couldn't be happier with the results. Everything looks great and works perfectly.

Overall, I am very satisfied working with Professionalwebexperts. They are true professionals and I would highly recommend them to anyone looking for help with their website. Thanks again, guys!

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Professionalwebexperts: A Top-Notch Company for Website Design and Development

Professionalwebexperts is a really good company. They have a great team of people who know how to work together and listen to what their clients want. This is something that a lot of other companies don't do, but Professionalwebexperts really cares about their customers.

I recently worked with them on an E-commerce website design and development project, and I have to say that I was really impressed with their work. They were able to guide me through the entire process and make sure that everything was done correctly.

Overall, I would give Professionalwebexperts a 98 out of 100. They are a really great company and I would definitely recommend them to anyone who needs help with their website.

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Professionalwebexperts: The Best in the Business for Web Design and Logo Creation

Professionalwebexperts is the real deal! They are super professional and quick to respond to any questions or concerns you may have. Their work is absolutely amazing, I can't even put it into words. I showed the logo they created for me to my friends and family and they were all blown away. They kept asking me who did it and of course, I referred them to Professionalwebexperts.

If you're on the fence about whether or not to work with them, let me tell you, you won't regret it. Just go for it! They are truly the best in the business. I've worked with other web design companies in the past and none of them even come close to the level of expertise and professionalism that Professionalwebexperts brings to the table.

Their attention to detail is second to none and they really take the time to understand your vision and bring it to life. I couldn't be happier with the end result and I know you will be too. So what are you waiting for? Don't hesitate, reach out to Professionalwebexperts today and see for yourself why they are the best in the game.

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Professionalwebexperts: Affordable, Professional, and Top-Notch Web Design Services

Professionalwebexperts is the bomb! They did a great job on my website design. It's got all the bells and whistles that I wanted and it looks super professional. The team that I worked with was really, really good. They knew what they were doing and they were always there to help me out when I needed it. Customer service was on point too. They were always prompt and responsive, and they were always polite.

The best thing about Professionalwebexperts is the price. I got a fully functioning website hosted on a private server with the ability to take credit card and other digital payments for a really good price. I feel like I got a great bargain. I would definitely recommend Professionalwebexperts to anyone who needs a website. They're the best!

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Disappointing Experience with Professional Web Experts: A Two-Star Review

I recently hired Professional Web Experts to add some new features to my website. They were very enthusiastic about the project and assured me that they could deliver exactly what I needed. I filled out their project requirements form and was promised one-on-one meetings with my project designer. However, communication was limited to email and I was usually the one initiating contact.

Unfortunately, things didn't go as smoothly as I had hoped. The team misinterpreted my requirements and started designing a new website instead of working on the existing one. This left me feeling confused and unsure of what was happening. I thought perhaps they were creating some concept designs for my site.

To make matters worse, progress was slow and after five weeks, they had not completed any of the tasks I had requested. In fact, I ended up completing one of the tasks myself. I began to question whether they were capable of working on my WordPress website, as they had promised.

Eventually, I gave them access to my Dev website and they installed one paid WordPress plugin. However, they never provided me with the registration information, so I couldn't use it on my production site. After three more weeks of access to my Dev site, their developer did nothing else besides the initial plugin installation, which took only five minutes.

I was extremely disappointed with the service I received from Professional Web Experts. However, I must say that they did issue a full refund and offered me $1200 in compensatory services after I ended my business relationship with them. This shows that they were willing to make things right and I appreciate that. Overall, I would give them two stars for their effort to remedy the situation.

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Unreliable Communication and Missed Deadlines: My Experience with Professionalwebexperts

I gotta say, my experience with Professionalwebexperts (professionalwebexperts.com) was not great. I mean, the website they made for me looks pretty good and seems to work okay, but everything else was a total nightmare.

First off, they promised to have my website done by a certain date, but it ended up taking two whole weeks longer than that. And because of that, I missed out on showing off my work at an important event. Not cool.

But the worst part was the communication. It was like pulling teeth to get any information out of them. If you decide to use PWE, make sure you get everything in writing beforehand. And I mean everything - costs, schedules, deliverables, the works. Otherwise, you might end up getting charged extra for stuff you thought was included.

Oh, and make sure you ask to see the dashboard before the website is finished. They won't show it to you until after it's live, and you won't have admin access to it because it's on a shared server. I paid extra for admin access and cPanel, but all I got was FTP. And they didn't tell me until later that migrating the dashboard to another server would cost me another $500.

They claim to be customer-oriented, but my experience was anything but. When they didn't deliver on something, they just made excuses and accused me of not understanding the process. And their training video was a mess - 44 minutes of disjointed, non-narrated nonsense. I had to hire a WordPress expert just to figure out what they were trying to say.

Honestly, I wouldn't recommend PWE to anyone. They might make a decent website, but the process is just too much of a headache.

Read full review of Professionalwebexperts
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Professionalwebexperts Beware of Professionalwebexperts: Unreliable, Unprofessional, and Unethical

I recently hired Professionalwebexperts to edit one of my websites and was initially impressed with their promises of a seamless process. They seemed knowledgeable and friendly, so I decided to have them rebuild a completely different website for me. However, every phone call after the initial one was an upsell, with them trying to convince me to purchase additional services that I didn't need. They even resorted to scare tactics, warning me about the possibility of my website getting hacked or credit card information being stolen if I didn't buy their services.

When I refused to purchase their PCI compliant services, they sent me a form to sign that stated they wouldn't be responsible if any credit card information was stolen, even though my site didn't store any credit card information since it went through PayPal. This made me suspicious of their intentions, and I started to feel like they were just trying to make as much money as possible from me.

The situation escalated when I refused most of their services, and the guy I was dealing with became angry and started sending me text messages accusing me of wanting everything for free. He even threatened to have his lawyers speak to me. When they finally released my rebuilt website, I was disappointed to find that it was not as custom-built as they had promised. There were still Lorem Ipsum text, statements that didn't make sense about my products, pictures that were scaled incorrectly, and even pictures of things that weren't mine.

They were supposed to transfer all the account information from the previous website users, but they were unable to do that, which meant that I had to tell my customers to create new accounts. When I asked for a refund for the initial site I wanted them to edit, which they were paid for in February, they refused to refund my money, even though they hadn't started any work on it. I had to call my bank and ask for a chargeback.

My impression of Professionalwebexperts is that they are a middleman who outsources the work to cheaper web developers, which means they have little control over the quality of the work. Their job is to sell, and they are relentless with their upselling and scare tactics. You can even hear others in the background when you speak with them.

Regarding the SEO work I purchased from them, they promised to direct all kinds of traffic to my site, but it's still like a ghost town. The only traffic it sees is from regular customers and when they come in to fix something. I could go on and on about how awful this experience has been, but you get the idea. I strongly advise against using this company.

I also want to add that the positive reviews on their website are obviously fake. Pay attention to the most recent reviews, as they reflect the same experiences I had, plus some. To make matters worse, I just discovered that wholesale customers can't check out, and they have a different shipping price than I had told them, which means customers are paying too much. I'm now having to pay someone else to fix all the things they screwed up.

Read full review of Professionalwebexperts and 1 comment
Hide full review
1 comment
Add a comment
A
A
Alvin grey
US
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I found them on Facebook, in starting I'm lil bit confuse and some trust issues either delivered my work or not but after the sign up and the account management was awesome, the team at Professional Web Experts did a wonderful job on my website. these guys are amazing and very responsive and I'm very happy with the final product. 100% recommended.

Professionalwebexperts Complaints 0

Looks like Professionalwebexperts has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Professionalwebexperts, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Professionalwebexperts Legit?

Professionalwebexperts earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: Professionalwebexperts's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Professionalwebexperts has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Professionalwebexperts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Professionalwebexperts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Professionalwebexperts

Screenshot Professionalwebexperts
Professionalwebexperts is a reputable and reliable web development company that has been providing top-notch web solutions to clients for years. With a team of highly skilled and experienced professionals, they have established themselves as a leading player in the industry.

Their expertise lies in developing custom websites, web applications, and e-commerce solutions that are tailored to meet the unique needs of each client. They use the latest technologies and tools to ensure that their clients get the best possible results.

Professionalwebexperts is committed to delivering high-quality work that exceeds the expectations of their clients. They take the time to understand the specific requirements of each project and work closely with their clients to ensure that they are satisfied with the end result.

Their team is dedicated to providing excellent customer service and support throughout the entire development process. They are always available to answer questions, provide updates, and address any concerns that their clients may have.

In addition to web development, Professionalwebexperts also offers a range of other services, including website maintenance, search engine optimization, and social media marketing. They are a one-stop-shop for all of your web-related needs.

Overall, Professionalwebexperts is a highly reputable and reliable web development company that is committed to delivering high-quality work and excellent customer service. If you are looking for a web development partner that you can trust, look no further than Professionalwebexperts.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Professionalwebexperts Contacts

  2. Professionalwebexperts phone numbers
    +1 (904) 658-7362
    +1 (904) 658-7362
    Click up if you have successfully reached Professionalwebexperts by calling +1 (904) 658-7362 phone number 0 0 users reported that they have successfully reached Professionalwebexperts by calling +1 (904) 658-7362 phone number Click down if you have unsuccessfully reached Professionalwebexperts by calling +1 (904) 658-7362 phone number 0 0 users reported that they have UNsuccessfully reached Professionalwebexperts by calling +1 (904) 658-7362 phone number
  3. Professionalwebexperts social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.