Menu
Register
Write a review File a complaint
Public Desire Customer Service Phone, Email, Contacts

Public Desire
reviews and complaints

Public Desire's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.publicdesire.com
www.publicdesire.com

Learn how the rating is calculated

3.7 2 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Public Desire reviews 3

ComplaintsBoard
R
1:51 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Public Desire Top-Notch Shoes and Customer Service: My Experience with Public Desire

Public Desire for making my shoe shopping experience so great!

I gotta say, these shoes from Public Desire are top-notch. They feel so good on my feet, I can wear them all day without any issues. And let me tell you, I've tried a lot of shoes in my time, but these ones are something special.

Now, I did have a little hiccup with my first pair. There was a slight issue with them, but the folks at Public Desire were quick to respond. They asked me to send them back and in no time at all, I had an amazing replacement pair on my doorstep. That's what I call customer service!

And speaking of fast, the delivery was lightning quick. I was pleasantly surprised by how quickly my shoes arrived. It's always nice when a company can get your order to you in a timely manner.

All in all, I'm really happy with my experience shopping at Public Desire. The quality of the shoes is fantastic, the customer service is top-notch, and the delivery was super fast. I'll definitely be coming back for more!

Read full review of Public Desire
Hide full review
ComplaintsBoard
T
1:05 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Public Desire Stylish and Comfortable Shoes: My Review of Public Desire

I recently purchased some shoes from Public Desire and I must say, the quality is truly so nice. I got a pair of heels and slides which were both super comfortable, despite the heels being like 4 inches high. The site also includes a wide shoes tab which is super convenient if you're wondering if a certain heel or boot will cause your foot pain after a short time wearing them. However, I did notice that the paint/color coating on the heels I got started to wear off easily, which was a bit disappointing.

In terms of shipping, expect a full 7-10 days from the UK. Additionally, you have to pay $9.95 shipping fee no matter how much you buy. While this may seem a bit steep, the quality of the shoes definitely makes up for it.

Overall, my experience with Public Desire has been great so far! The shoes are comfortable and stylish, and the wide shoes tab is a game-changer. While the shipping fee may be a bit of a downside, the quality of the shoes definitely makes up for it. I would definitely recommend Public Desire to anyone looking for stylish and comfortable shoes.

Read full review of Public Desire
Hide full review

Public Desire complaints 1

ComplaintsBoard
O
3:29 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Missing Shoes-Left On Non Existent Porch/Insulting Refund Offer This is my first time ordering shoes in years from PD and they are missing or better yet, I never received them. I am more than annoyed with them. I ordered the shoes on Nov 29 and today is Dec. 13 and no shoes. They had the audacity to tell me through an automated response to look around to...

View 0 more photos
Read full review of Public Desire

Is Public Desire legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Public Desire to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Public Desire is known for their high standards and safety. If you're thinking about dealing with Public Desire, it's wise to check how they handle complaints.

Public Desire earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Public Desire has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Public Desire has registered the domain name for publicdesire.com for more than one year, which may indicate stability and longevity.

Publicdesire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Publicdesire.com you are considering visiting, which is associated with Public Desire, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Public Desire have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Public Desire website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Publicdesire.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Public Desire protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Public Desire's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

About Public Desire

Screenshot Public Desire
Public Desire is a UK-based online fashion retailer that specializes in trendy and affordable footwear for women. The brand was founded in 2014 with the aim of providing fashion-forward footwear that is accessible to everyone. Since then, Public Desire has become a go-to destination for fashion-conscious women who want to stay on top of the latest trends without breaking the bank.

One of the things that sets Public Desire apart from other fashion retailers is its commitment to inclusivity. The brand offers a wide range of sizes, from UK 2 to UK 11, and caters to a diverse range of styles and tastes. Whether you're looking for classic pumps, statement boots, or on-trend sandals, Public Desire has something for everyone.

In addition to its extensive range of footwear, Public Desire also offers a selection of clothing and accessories to complete your look. From cozy knitwear to statement jewelry, the brand has everything you need to create a stylish and cohesive outfit.

One of the things that customers love about Public Desire is its commitment to affordability. Despite offering high-quality, on-trend footwear, the brand manages to keep its prices low, making it accessible to a wide range of customers. In addition, Public Desire frequently offers discounts and promotions, making it even easier to snag a great deal on your favorite styles.

Overall, Public Desire is a must-visit destination for anyone looking for trendy, affordable footwear and fashion. With its commitment to inclusivity, affordability, and on-trend styles, it's no wonder that the brand has become a favorite among fashion-conscious women around the world.

Overview of Public Desire complaint handling

Public Desire reviews first appeared on Complaints Board on Jun 19, 2023. The latest review Refusal to refund me/shoes never received/only want to refund me if I change review was posted on Jan 2, 2024. Public Desire has an average consumer rating of 1 stars from 3 reviews. Public Desire has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.5
6171 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Public Desire contacts

  2. Public Desire emails
  3. Public Desire social media
Public Desire Category
Public Desire is related to the Fashion and Style category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.