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PureCBDNOW Customer Service Phone, Email, Contacts

PureCBDNOW
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3.0 2 Reviews
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PureCBDNOW Reviews 2

ComplaintsBoard
J
1:07 pm EST
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PureCBDNOW Four Years of Quality Service and Expertise at PureCBDNOW

I've been dealing with PureCBDNOW for a while now, actually it's been like 4 years since I first stumbled on their site. Back then, I didn't know much about CBD or any of that stuff, so naturally I had a ton of questions about what products would be best for me. I remember I started a chat with them through their website, and I gotta say, I was really impressed with how much they knew. They weren't just throwing fancy terms at me, they really explained things in a way that made sense, especially the wellness benefits which I was super curious about.

Since that first interaction, I've stuck with them. I mean, why wouldn't I? Every time I've needed something or had more questions, they've been right there with the answers. Plus, they've got this subscription thing where you can get the newest products they have every month. I signed up for that and it's been great. I always get to try the latest stuff without having to worry about placing an order every time.

Big shoutout to Anthony and his team over there! They've been awesome and they've definitely earned my loyalty as a customer. It's not just about selling products for them, you can tell they really care about making sure you get what you need. So yeah, if you're looking for a place to get your CBD, I'd recommend giving PureCBDNOW a shot. They've been a huge help to me and I'm pretty sure they'll do the same for you.

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A
12:23 pm EST
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PureCBDNOW Delayed Shipment & Poor Service at PureCBDNOW: A Cautionary Tale

I placed an order for some gummies from PureCBDNOW about 9 days back and I'm still waiting for them to ship it out. The site clearly states that orders should be shipped within 24-48 hours, but it looks like they might be having some trouble with their math. When I reached out to them via email to ask what's up, they responded with some excuse about still making my product. But here's the thing, the gummies I ordered are actually made by a different company, so I'm not buying that excuse. It feels like they just sent me some generic response without really looking into my issue.

I even tried giving them a call to sort things out, but no luck there either. All I got was an answering machine, and I'm starting to think they don't have any real people working there at all. It's pretty frustrating, to be honest. If you're thinking about ordering from them, I'd have to say think twice, especially if you're hoping to actually get your hands on the products you pay for.

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  1. Pros
    1. Wide product range
    2. Third-party lab tested
    3. Competitive pricing
    4. Informative blog section
    5. Positive customer reviews
  1. Cons
    1. Limited product diversity compared to rivals.
    2. Higher price points may deter budget shoppers.
    3. Lack of international shipping limits market reach.
    4. Sparse third-party lab testing reports for transparency.

PureCBDNOW Complaints 0

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Is PureCBDNOW Legit?

PureCBDNOW earns a trustworthiness rating of 61%

Generally safe, but check closely before sharing details.

Our conclusion: PureCBDNOW's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for PureCBDNOW. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

PureCBDNOW has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of PureCBDNOW's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Purecbdnow.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Purecbdnow.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a purecbdnow.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

About PureCBDNOW

Screenshot PureCBDNOW
PureCBDNOW is an online retailer specializing in a variety of CBD products. CBD, or cannabidiol, is a compound found in cannabis plants, and it is known for its potential therapeutic properties without the psychoactive effects typically associated with marijuana.

The company offers an array of CBD items, including tinctures, capsules, edibles, topicals, and vape products. Each category features a selection of strengths and flavors to cater to different preferences and needs. PureCBDNOW also provides CBD options for pets, recognizing the growing interest in CBD's benefits for animal well-being.

In addition to CBD products, PureCBDNOW has expanded its inventory to include other hemp-derived compounds like delta-8 THC, which is known for its milder psychoactive effects compared to delta-9 THC found in traditional marijuana.

Customers can browse the website to find products from various brands, each with its own set of lab results and product specifications. This transparency allows consumers to verify the purity and potency of the products they are considering.

PureCBDNOW aims to serve those looking to incorporate CBD into their wellness routine by offering a diverse selection of products through its online platform. The company emphasizes the importance of customer education by providing resources and information about CBD and its uses.

As an online marketplace, PureCBDNOW facilitates the purchase and delivery of CBD products directly to consumers, with an emphasis on convenience and a broad product range to suit different customer needs.
How to file a complaint about PureCBDNOW?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the ComplaintsBoard.com website and click on it to access the complaint form.

3. Writing the title: Craft a concise title for your complaint that encapsulates the core issue you have encountered with PureCBDNOW. This title should be clear and to the point, allowing readers to understand the nature of the complaint at a glance.

4. Detailing the experience: In the description box, provide a thorough account of your experience with PureCBDNOW. Include key areas such as product quality, customer service, delivery, and the accuracy of product descriptions. Be specific about the nature of the problem, such as receiving a defective product, experiencing delayed shipping, or encountering poor customer service. If you have had any communication with the company, describe the interaction and whether your issue was acknowledged or resolved. Mention any steps you took to address the problem and the outcome. Detail how this issue has affected you personally, whether it be frustration, financial loss, or any other impact.

5. Attaching supporting documents: If you have any relevant documents, such as receipts, email correspondence, or photos of the product, attach them to support your claim. Be cautious not to include any sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred as a result of your experience with PureCBDNOW. In the 'Desired Outcome' field, clearly state what you are hoping to achieve, whether it be a refund, exchange, or other forms of resolution.

7. Review before submission: Carefully review your complaint to ensure that all the information provided is accurate and that your narrative is clear and understandable. Check for any spelling or grammatical errors that could detract from the credibility of your complaint.

8. Submission process: After reviewing your complaint and ensuring all information is complete, click the 'Submit' button to formally lodge your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Following the submission of your complaint, keep an eye on your ComplaintsBoard.com account for any updates or responses. The company or other users may reply to your complaint, and staying engaged will help you manage the resolution process effectively.

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  1. PureCBDNOW Contacts

  2. PureCBDNOW phone numbers
    +1 (800) 735-2316
    +1 (800) 735-2316
    Click up if you have successfully reached PureCBDNOW by calling +1 (800) 735-2316 phone number 0 0 users reported that they have successfully reached PureCBDNOW by calling +1 (800) 735-2316 phone number Click down if you have unsuccessfully reached PureCBDNOW by calling +1 (800) 735-2316 phone number 0 0 users reported that they have UNsuccessfully reached PureCBDNOW by calling +1 (800) 735-2316 phone number
    Customer Service
  3. PureCBDNOW emails
  4. PureCBDNOW address
    7901 4th St. N STE 11865, Saint Petersburg, Florida, 33702, United States
  5. PureCBDNOW social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024

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