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Quality Flooring 4 Less Customer Service Phone, Email, Contacts

Quality Flooring 4 Less
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1.7 11 Complaints
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Quality Flooring 4 Less Complaints 11

ComplaintsBoard
E
1:42 pm EDT

Quality Flooring 4 Less Seller didn't deliver order on time and now avoided me

I don’t advise to work with the company www.qualityflooring4less.com. I went to their store and chose the flooring. I explained the seller that I needed to get the order within 6 days, because after that I was going to the vacation and I wouldn’t be at home. The seller told me that it wasn’t a problem and promised to deliver on time. But he failed and one day before I went to the vacation, I emailed them and asked to stop the delivery. But they didn’t reply and I have no idea what to do next.

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S
11:21 pm EDT

Quality Flooring 4 Less Beware

I cannot strain enough to you, DO NOT DO BUSINESS with this company! I placed an order and had missing and damaged materials delivered. I tore my house apart right before the holidays to have this work done and for 2 weeks BEGGED this company and called several times a day to ask for someone to help me and send me a case of my laminate flooring to replace the case of damaged flooring I received and literally for days, different sales people would PROMISE me the flooring was coming even going as far as to tell me it was being shipped that day, however it NEVER came! They ruined my holidays and cost me hundreds of dollars by having to pay to have my relatives stay in hotels because my floor was never completed in time for the holidays. Upon goggling this company for other unsatisfied customers, I have found SEVERAL reviews as well as positive reviews by a person named brbegrl on several sites as well as eBay. How much flooring can this person really buy? I wonder if this company is leaving false feedback and consumer reviews for themselves to hide the truth about their business practices! I plan on filing many more reviews and complaints with the BBB, eBay and Paypal!

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K
3:35 pm EDT

Quality Flooring 4 Less Scam

Based on assurances I received from this company, I have tile layers scheduled today. As of this morning, I've been on the phone for 30 minutes and "QualityFlooring4less" can't even tell me where their Denver Warehouse is. According to the person trying to delay me, it's a 10K sq ft facility and because of the size, they can't have phones there --- WHAT?!?!?!?!?

I'm finding out the hard way - you get what you pay for.

My recommendation - if you can plan months and months ahead - Q4Less is a cheap supplier ----- if you're like me and prefer to work with a reputable company, you probably want to go elsewhere and spend a few more $$$ !

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Is Quality Flooring 4 Less Legit?

Quality Flooring 4 Less earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Quality Flooring 4 Less to be a trustworthy company. Although there's a 18% resolution rate for customer complaints, which deserves attention, Quality Flooring 4 Less is known for their high standards and safety. If you're thinking about dealing with Quality Flooring 4 Less, it's wise to check how they handle complaints.

We found clear and detailed contact information for Quality Flooring 4 Less. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Qualityflooring4less.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Qualityflooring4less.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Quality Flooring 4 Less as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Qualityflooring4less.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Quality Flooring 4 Less has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 18% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Qualityflooring4less.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The qualityflooring4less.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
A
9:59 am EDT

Quality Flooring 4 Less Bite and switch scam

They show price at eBay "Buy it now" for tile but require to contact them to get quote for advertised "Free Delivery"? Sent 2 emails and received no response for 3 days. Finally get through by the phone and was quoted price well above than "Buy it now" plus $200 for "free delivery". Looks like typical bit and switch scam.

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J
1:41 pm EDT

Quality Flooring 4 Less Liars

This company is a SCAM! They have an "F" rating with the BBB.

Do you know how bad you actually have to be to earn an "F" rating with the BBB?

Answer" HORRIBLE!

Most of the positive reviews are most likely written by employees forced to do so. DO NOT BELIEVE THEM.

Go somewhere else. Do it for your sanity.

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B
B
Bardencontracting
Scottsdale, US
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Nov 22, 2011 1:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Qualityflooring4less.com is actually rated with the Better Business Bureau as a B+.
As a customer that had a positive experience, Qualityflooring only had 3 complaints in the last 5 years of doing business.

ComplaintsBoard
D
3:53 pm EDT

Quality Flooring 4 Less Beware buying

The guy who owns this company goes by three different names. David Alan Kellapoures (who is a felon and did prison time), Aaron David and David Holstein. All of these people are the same. Check Him out on OTIS the michigan prison website. His prison # is 445509. You can also check him out on http://alt.com he is a submissive. He works with other felons and is back to his old tricks with a new company and a new name. Beware buying any flooring from this guy, they mess up orders, dont follow up with customers and goodluck returning your flooring. If you call them you will see what I am saying, he uses his cellphone for most business and works out of coffee shops. Shop with a more reputable company. You will get what you pay for with him. He promises free shipping or pickups but you will not get that. Good luck find a better company. His address says they are located in San Francisco? Well google the address...its a ups store. He was actually located in michigan till he fired his few employees and moved to scottsdale az. Qualityflooring4less Qualityflooring4less.com is a flooring site that sells shaw mohawk armstrong anll the major name brands See all of their bad reviews and complaints, just from the complaints you will see you are not dealing with a reputable company Beware! Ask to talk to david holstein and aaron david and the sametime its impossible, heck get them in the same room together. Goodluck find a real flooring company

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D
7:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Quality Flooring 4 Less Scam/Do not shop

The guy who owns this company goes by three different names. David Alan Kellapoures (who is a felon and did prison time), Aaron David and David Holstein. All of these people are the same. Check Him out on OTIS the michigan prison website. His prison # is 445509. You can also check him out on alt.com he is a submissive. He works with other felons and is back to his old tricks with a new company and a new name. Beware buying any flooring from this guy, they mess up orders, dont follow up with customers and goodluck returning your flooring. If you call them you will see what I am saying, he uses his cellphone for most business and works out of coffee shops. Shop with a more reputable company. You will get what you pay for with him. He promises free shipping or pickups but you will not get that. Good luck find a better company. His address says they are located in San Francisco? Well google the address...its a ups store. He was actually located in michigan till he fired his few employees and moved to scottsdale az.

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R
6:18 am EDT

Quality Flooring 4 Less If you prefer to work with a reputable company, you probably want to go elsewhere

Based on assurances I received from this company, I have tile layers scheduled today. As of this morning, I've been on the phone for 30 minutes and "QualityFlooring4less" can't even tell me where their Denver Warehouse is. According to the person trying to delay me, it's a 10K sq ft facility and because of the size, they can't have phones there --- WHAT?!?!?!?!?

I'm finding out the hard way - you get what you pay for.

My recommendation - if you can plan months and months ahead - Q4Less is a cheap supplier ----- if you're like me and prefer to work with a reputable company, you probably want to go elsewhere and spend a few more $$$.

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D
D
dkellapoures
eastpointe, US
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Apr 07, 2011 5:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company is a scam everyone should contact the better business bureau and also the IRS because David alan kellapoures is operating illegally. He is also a felon you should pry contact the authorities. He is working under an alias. If you need more info please email me or reply on here.

ComplaintsBoard
U
7:29 pm EDT

Quality Flooring 4 Less Dishonest and unprofessional on nearly every aspect that a company could be

Horrible experience. I spent more time trying to get what I paid for than I did with the actual install of my floor. This is a company that will not last. Rude, dishonest and deceptive.

Ultimately, it is my fault for not doing proper research about QualityFlooring4Less. If I had done so, I would have found that massive amounts of complaints that are just like my situation. Dishonest and unprofessional on nearly every aspect that a company could be.

Learn from my mistake and take your valuable time and money elsewhere. Consider yourself warned. Good luck.

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G
2:13 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Quality Flooring 4 Less Horrible experience

Horrible experience. I spent more time trying to get what I paid for than I did with the actual install of my floor.

This is a company that will not last.

Rude, dishonest and deceptive.

Ultimately, it is my fault for not doing proper research about QualityFlooring4Less.

If I had done so, I would have found that massive amounts of complaints that are just like my situation.

Dishonest and unprofessional on nearly every aspect that a company could be.

Learn from my mistake and take your valuable time and money elsewhere. Consider yourself warned. Good luck.

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Resolved

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Z
4:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Called for a price quote. The person that answered phone asked for phone number. Before continuing with the quote process I asked, "would giving my phone number place it on a list that they sell?", the person stated "only on Fridays." And they hung up. This was rude, and I would not want to deal with a company like this.

Read full review of Quality Flooring 4 Less and 12 comments

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Overview of Quality Flooring 4 Less complaint handling

Quality Flooring 4 Less reviews first appeared on Complaints Board on Aug 8, 2009. The latest review Seller didn't deliver order on time and now avoided me was posted on Aug 28, 2015. The latest complaint Horrible experience was resolved on Jan 11, 2010. Quality Flooring 4 Less has an average consumer rating of 2 stars from 11 reviews. Quality Flooring 4 Less has resolved 2 complaints.
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  1. Quality Flooring 4 Less Contacts

  2. Quality Flooring 4 Less phone numbers
    +1 (510) 698-5142
    +1 (510) 698-5142
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  3. Quality Flooring 4 Less emails
  4. Quality Flooring 4 Less address
    101 California St., Flr 2, San Francisco, California, 94111-5864, United States
  5. Quality Flooring 4 Less social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Quality Flooring 4 Less contacts
Quality Flooring 4 Less Category
Quality Flooring 4 Less is ranked 34 among 44 companies in the Flooring Installation category

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