CB Travel and Vacations Ramada service is poor/ rude staff/ no upkeep

no upkeep

Arjun Wig of US

Dec 21, 2019 11:39 am EST

My stay at Ramada Almaty Kazakhstan is booked from 19/12/2019 to 24/12/2019.
4 rooms. 204, 203, 217, 601

On 21/12/2019 I am writing this complaint regarding not one but multiple issues.
1. Dirt rooms, not cleaned properly, bed sheets not changed since the date of arrival.

2. Rude staff not at all helpful. Had asked for some glasses and plates..Did not receive it till one hour and enquiring again the staff spoke rudely and declined by saying that the unless we order something glasses and plates will not be provided.

3.room service like refills and water was not provided unless asked multiple times.

It saddens me to write this, having trusted the brand name and stayed at different locations, I never expected such poor service. I would never stay at Ramada and advise others the same.
Would request you to take proper action against this hotel management.

Thanks
Arjun wig

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Ramada Contacts

Ramada phone numbers

1800 946 476
1800 946 476

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50%
Confidence score

Ireland

+1 (800) 062-1218
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Mexico

+1 (800) 912-4668
+1 (800) 912-4668

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Colombia

+1 (800) 507-2738
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Panama

+1 (800) 828-6644
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Customer Service

+1 (800) 854-9517
+1 (800) 854-9517

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USA and Canada

+1 (877) 604-0069
+1 (877) 604-0069

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Spanish

+44 808 100 0783
+44 808 100 0783

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60%
Confidence score

United Kingdom

+86 400 821 8831
+86 400 821 8831

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100%
Confidence score

China

+54 800 266 0588
+54 800 266 0588

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100%
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Argentina

+55 800 047 4766
+55 800 047 4766

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Brazil

+51 80 077 537
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100%
Confidence score

Peru

+598 411 002 6916
+598 411 002 6916

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100%
Confidence score

Uruguay

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Ramada emails

privacy.policy@wyn.com

100%
Confidence score: 100%

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Ramada address

22 Sylvan Way, Parsippany, Texas, 07054, United States

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