Real Spirit USA’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their products.
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Real Spirit USA, Inc
Real Spirit USA, Inc. ain't no help at all. They don't care about you, so watch out. If you mess up and buy a promo unit, you're screwed. They won't take it back, even if it's brand spanking new and untouched. Their return policy is a joke if it's a promo item. What's the diff between promo and regular? Is it just the cost? Who cares? I'm unhappy with their products and their customer service.
This company used to be pretty good with nice workers, but now it's a mess
This company used to be pretty good with nice workers, but now it's a mess. The salespeople like *** and *** are just plain bad and don't know what they're doing. Their stuff is old and way too expensive. It's like buying a timeshare that never ends. They'll tell you one price, but then change it and try to sell you the same thing. If you need help, you'll have to deal with *** who's just mean and will make fun of you for no reason. He'll even lie and say the prices are good when they're not. When I asked to talk to his boss, *** said he was too busy and never around. Real Spirit USA, Inc. needs to go back to how it used to be and get rid of these bad workers. They should focus on making better stuff like they used to.
Real Spirit USA Complaints 2
So, I bought this machine from Real Spirit USA, Inc
So, I bought this machine from Real Spirit USA, Inc. and I checked their return policy before buying it. I even took a screenshot of it. But when I got the machine, it didn't say anywhere that I needed to buy another filtration system for $300 to make the water taste good. I called them the next day to return it, but they said they don't do returns for financed items. That wasn't on their return page that I saw before. They can keep my $85 down payment and take back their machine. I complained on different platforms and they offered me the extra filtration system for free. But I don't want anything to do with them anymore. They're a joke of a company. I'll order from a company that actually stands behind their product. I just want to be done with this. They're not doing anything about it.
I had a problem with my faucet and the lady on the phone said my aqua ionizer wouldn't work with it
I had a problem with my faucet and the lady on the phone said my aqua ionizer wouldn't work with it. She said she had some other ideas, but then her boss came on the line and was really rude to her. He wouldn't let her help me and just wanted to argue. He hung up on me like a little kid. This company is not professional if they let people like him work there. I couldn't get any help with my problem, so I don't want the ionizer anymore. Mason said I can get my money back, so I'll just go to a different company with better customer service.
Is Real Spirit USA Legit?
Real Spirit USA earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About Real Spirit USA

Overview of Real Spirit USA complaint handling
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Real Spirit USA Contacts
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Real Spirit USA phone numbers+1 (888) 601-5886+1 (888) 601-5886Click up if you have successfully reached Real Spirit USA by calling +1 (888) 601-5886 phone number 0 0 users reported that they have successfully reached Real Spirit USA by calling +1 (888) 601-5886 phone number Click down if you have unsuccessfully reached Real Spirit USA by calling +1 (888) 601-5886 phone number 0 0 users reported that they have UNsuccessfully reached Real Spirit USA by calling +1 (888) 601-5886 phone number+1 (775) 432-2861+1 (775) 432-2861Click up if you have successfully reached Real Spirit USA by calling +1 (775) 432-2861 phone number 0 0 users reported that they have successfully reached Real Spirit USA by calling +1 (775) 432-2861 phone number Click down if you have unsuccessfully reached Real Spirit USA by calling +1 (775) 432-2861 phone number 0 0 users reported that they have UNsuccessfully reached Real Spirit USA by calling +1 (775) 432-2861 phone numberVice President
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Real Spirit USA emailsmcurrie@realspiritusa.com17%Confidence score: 17%Executivermayerjr@realspiritusa.com10%Confidence score: 10%rwilliams@realspiritusa.com10%Confidence score: 10%
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Real Spirit USA address320 S Rock Blvd STE 210, Reno, Nevada, 89502-4153, United States
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Real Spirit USA social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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