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RegWork

RegWork review: No service for my money 100

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Author of the review
2:02 pm EST
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I paid for a service but didn't get it. I can't access the site. And.. they charged me too much on top of everything else, I just want my money back.

Feb 10, 2010 11:51 am EST
RegWork customer support contacts
Address

Avenida da Praia Grande № Edf. Tai Wah, 5 Andar D, MO

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Hello,

What email address did you use to register Regwork? We'll send you a new license key immediately.
Our contact form was buggy where it did not accept spaces and only accepted Hyphens instead.

You can reach us at support @ regwork.com . Please remove the spaces in the email address
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

100 comments
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furplesnort
Bellevue, US
Feb 05, 2010 1:13 pm EST

I downloaded RegWork and put in my activation key. I ran RegWork and allowed it to fix problems that came up on the scan. I restarted my computer afterwards and my PC crashed. When my Pc fix the problem Reg Work was gone. I re downloaded it and tried to get another activation key. When I filled out the request under 'Members' it rejected my name stating it needed to be maximum of 50 letters blah blah blah. So I wasn't able to get a new key and when I tried emailing I could not because it would not take my name. I wanted to get a refund but have not found the right path to get one?

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furplesnort
Bellevue, US
Feb 05, 2010 1:14 pm EST

I agree with myself

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redbaron666
Newport, US
Feb 05, 2010 2:30 pm EST

I don't like the fact that they lure you in with a free scan and then act like you are going to get all of it for free. That's when they drop the bomb on you and give you this outrageous amount that you need to pay for their software and services. I don't understand why the operating systems that you have with your computer doesn't come with a way to fix itself. If For instance, Let's say, Microsoft could put registry error fixing software in with Windows, it would most likely work better than an outside companies software and would not cause any problems. I want to send information about this dilemma to Microsoft and hopefully they will see my point. I have seen reports on my local news about these so called computer fixes, and, everyone of them have said bad things about them. If i were you, I would not waste my hard earned money and risk screwing up your pc. I'm not positive, but, I think I have seen registry error software at local computer stores. It is most likely safer and won't crash your pc.

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peterdanm
vancouver, US
Feb 10, 2010 11:19 pm EST

I totally agree! it wiped out three quarters of my files on "show all programs". After much searching I found them but cant get to them from "programs"! and so far, I have no way to cancel my $30.00 enrollment! Dont do it!

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Peter Hanly
Pinehurst, US
Feb 13, 2010 10:06 am EST

I paid for a year of unlimited updates through PayPal and got my receipt from them. Now when I try and access RegWork it says I have to register but I already did. It also says that when I register, I would get my Keycard immediately but It did not give me my Keycard.

So, I think the company is either crooked or the process is broken and I would like my money back. Can you tell me how this can occur?

Dr. P. N. Hanly --pnhanly@aol.com

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Peter Hanly
Pinehurst, US
Feb 13, 2010 10:20 am EST

My earlier complaint was shown with my name spelled entirely wrong. Again, I did not receive an activation code or keycode and even though I paid through PenPal and received my receipt accordingly, every time I try to use the service it keeps telling me to register, which, of course, I already did. It also advised me that when I register, I will get my key code immedialtely, which it did not. I want either the service they advertise or my money refunded.

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rdotthomas
Broken Arrow, US
Feb 21, 2010 7:07 am EST

regwork is a fraud. I have recieved several key codes, copied and pasted and all i get is a message that their server is unavailable. i have since bought another program and it works great. regwork and thier greed or incompence is an example why i will only shop on line thru major outlets.

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joseph r fitzgerald
Lakeland, US
Feb 25, 2010 7:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i had a problem with actevating licenese key.i would like to have my money back.thank you jodo50 @yahoo.com .( joseph r fitzgerald) .

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joseph r fitzgerald
Lakeland, US
Feb 25, 2010 7:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i am not very happy.

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cowboyeep
US
Feb 27, 2010 12:31 pm EST

I have been very careful over the years what I purchase over the Internet. This is the first time I have not been able to access what I paid for. I would just like to have my money back and you can continue with whatever it is you do. earl@authumki.com

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Alexis_Brandon2010
Kinga Mtn, US
Feb 27, 2010 11:19 pm EST

i need a key number!

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Nigel Harris's unique display name
Nottingham, GB
Feb 28, 2010 5:39 am EST

Regwork told me that there were 297 errors on my PC and it had fixed 4, then that there were 299 errors and it had fixed 7, and then again that there were 299 errors and if had fixed 7, so I don't believe it. It also keeeps informing me that it is the unlicensed version, although I have completed the licensing proceedure twice with different key codes. A prompt e-mail demanding my money back was replied to with an offer of a new registration code. I don't want a new registration code; I want my money back. Does anyone know of anyone succeeding in getting their money refunded, and if so how, and what legal remedy is available to resist internet fraud?

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joseph R webb
Omaha, US
Mar 02, 2010 10:03 am EST

I paid $39.95 for Regwork and now I don't have it to fix my PC problems. joseph robert webb
jwbb66omaha@cox.net

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joseph R webb
Omaha, US
Mar 02, 2010 10:05 am EST

If I don't get my Service, I want my money refunded... JOSEPH ROBERT WEBB

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RegworkSupport
HK
Mar 04, 2010 1:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

This is Kevin from Regwork. We have refunded all customers within 60 days of purchasing our product, please let me know if anyone has not received a refund due to dissatisfaction. Also, our processor is Clickbank which allows for all refunds . You can email me directly at kevin (at) regwork.com for any assistance.

Kevin

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Dale Thornton
Redmond, US
Mar 04, 2010 5:58 pm EST

I have had the same problem as everyone else here ? Paied for the product and got nothing at all. This outfit is a Scam if i have ever seen one.

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Selendral
Portland, US
Mar 05, 2010 6:32 pm EST

In regards to getting a refund for Regwork.

All I had to do was send a message to them via the contact page on there site stating that I was not happy with their service and was requesting a refund. I did not have to do anything else after that. After about 2 days I received emails confirming that the refund had been processed and that I could expect my refund to appear in my statement in about 5 business days. I hope this helps others out there that are not happy with this product to get their money back.

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jaspercrank
Ithaca, US
Mar 08, 2010 1:50 pm EST

I pai for regwork software to spee up my system. they sen an authorization key. when i entered the authorization ket it was REFUSED by regwork.com. they simply took the money and DID NOT PROVIDE THE PRODUCT. they are liars, thieves, cheaters and should be prposecuted to the fukk extent of the law.

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jaspercrank
Ithaca, US
Mar 08, 2010 1:51 pm EST

RegWork is a total rip off. They take your money and do not provide a valid authorization key. They tell you they will be in touch withon 24 hours yet 4 days later they still have not been in touch. these people should be put in jail

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Darryl Lawson
Vero Beach, US
Mar 16, 2010 9:55 am EDT

When I attempted to UNINSTALL the trial version, got eror msgs, and it won't Uninstall. Contacted an 877 number and a woman wanted to charge me $139.99 to correct the problem. Hung up on her.

Darryl

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eileen sullivan
Limerick, US
Mar 21, 2010 2:03 pm EDT

I pd my money 2x and still cannot get Regwork to operate My license number does not work and mistakenly thinking I was fixing the error I had ordered the product twice have sent a request to Regwork and to Pay Pal for my money back Eileen Sullivan

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Ray J. Trapp
Washington, US
Mar 23, 2010 2:32 pm EDT

regwork.com is terrible! My computer has never been more "sluggish" . I downloaded and paid for a clean up and regwork.com has made it 10 times worse. I will do everything in my power to damage this company if I dont get my money back. Ray Trapp ray_trapp@hotmail.com

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Marshall Sewell
Bouolder, US
Mar 27, 2010 11:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for REGWORK on the 14th and to date cannot get a liscense number to access the program. I have sent numerous e-mail requests with out a response to any of them. How the Hell do you get something done with this program?
Or how do you cancel it and get your money back?
marshall sewell
farmrs@juno.com

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fredk73
Fremont, US
Apr 05, 2010 7:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased Regwork several weeks ago and downloaded on this computer. Last week, had problems with my computer and it was rebooted. Now, I cannot download Regwork on the same computer.

8fd29547-afd2454c-aa3aab20-0c402df6
March 13, 2010 Purchased

Fred Kraus

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Gerald Bennett
Lynchburg, US
Apr 08, 2010 10:48 am EDT

I paid for the Regwork service but nothing is happening. I'd like to have it fixed. It sounds like a good idea. g.bennett79@yahoo.com

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fullbottle
AU
Apr 12, 2010 8:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello there..i think yes it is a piece of software that costs far too much for what it is. i dont know why i bought it iam an idiot

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RegworkSupport
HK
Apr 16, 2010 2:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

This is Kevin here. We will categorically respond to all requests.

Here's our refund policy - You can get a refund for any reason you are dissatisfied .
just email us at support (at) regwork.com and we reply within one business day.
We offer live chat remote access help from 6am to 10pm every day of the week to all customers. As we serve hundreds of customers a day, we expect a few complaints once in a while and we try to do our best to help out or refund the cash back.

If your key is not working, you can choose to regenerate one yourself on our website or email us at the above email address.

We are here to help at all times.

Yours Sincerely,
Kevin

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mtnmn
Golden, US
Apr 26, 2010 10:53 am EDT

Anybody know how to uninstall Regwork? I have tried and can't with the windows uninstall function...

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helen hatcher
fenton mo., US
May 09, 2010 2:14 pm EDT

my name is helen hatcher and I bought and pd 39.99 to take care of my c.p. but I cant even get it to download for me

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helen hatcher
fenton mo., US
May 09, 2010 2:18 pm EDT

I pd 39.99 for a product that I can not download.I tried 3 times.

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hick1364
wnc, US
May 12, 2010 10:45 am EDT

Try uninstalling in safe mode using add remove programs. Beware, registry cleaners are dangerous and can seriously mess up your PC and are usually unnecessary for average users unless you happen to install/uninstall programs constantly. You will see little performance gained by using them. There are plenty of free legit programs available so do research before you download anything! There is a difference between "free to download" and "free to use" and if anything says "free scan" be assured, that's all you get often with bogus results so you will buy..

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anythingonadare
Seguin, US
May 16, 2010 10:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sent the following email to every address on the website I could find...all come back as failures! The following is edited for security reasons

I signed up or registered at your site yesterday or it might of been Wednesday the 13th... and I have never had problems with my computer until the minute I downloaded your software!

I have Mcafee Security as well as Windows Defender. They do auto-scan on a schedule for me a few times a month. They have never indicated any problems so when your ad popped up and it continued to do so at a lower and lower price each time I tried to leave, that alone should of alerted me, also the FREE SCAN continued to haunt my computer and followed me around several times and I thought...why not? Of course NOTHING is free and I am old enough to know better!

So when it optioned me $4.95 for 14 days before charging me $35.00 if I kept since it said I had many thousands of errors and various other things, I went ahead and downloaded it. That is when it went to hell in a hand basket! I was only able to stay on line a few minutes at a time before it would "time out" "freeze-up" or it said it had to close because of errors!

I was reading a complaint page about regworks, which seemed to have a theme of pc crashes. You posted a answer to a blog and said you would refund anyone that asked. I think you said your name was Kevin? Anyway, please refund me for this as soon as you can. I removed the entire program/download from my computer before I even had it 24 hours.

Also, if you need me to post a testimonial for your product just as the ones you have on your site, I would LOVE to comment about the horrible experience I have had from your product and the underhanded way you are using to swindle the consumer!
Below is my receipt you sent me.

Your prompt attention please

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vegasbob1
Las Vegas, US
Jun 13, 2010 12:17 pm EDT

after a scan it does not remove errors

vegasbob1@cox.net

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vegasbob1
Las Vegas, US
Jun 13, 2010 12:18 pm EDT

program does not fix

vegasbob1 errors

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Karen Crutcher
Mt. Zion, US
Jun 27, 2010 1:07 pm EDT

Do not like the REGWORK and want it cancelled and my money put back on my credit card.

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ladeej
Willamina, US
Jul 02, 2010 12:48 pm EDT

I also paid $39.95 and was not able to get my pc fixed. I am a shut in on a limited income and my pc is my lifeline and I am afraid of my computer crashing. Does anyone know how I can prevent this? HELP!
janebesougloff@yahoo.com

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James Stanley
Kilgore, US
Jul 11, 2010 5:29 pm EDT

It doesnt work, please refund my mones. RegWork Lic 5de8f9b0-89664c1d-a5f80c-7f-eb140fb0. Purchased with Master Card ending in 3301. James Stanley. jstanley@cablelynx.com

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Svetlana70
Kenmore, US
Jul 11, 2010 5:33 pm EDT

RegWork

No service for my money

I just want my money back.

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Haitian
Palo Alto, US
Jul 15, 2010 2:59 am EDT

id down load reg work for a problem and the problem was not solve and was charged to much i felt like i been ripped off, i just want my money back. my email is jayjrliberal@hotmil.com and order # is TLNNNEX3 and phone # is [protected]. Please give me a call

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Phsycotik
New Bern, US
Jul 23, 2010 5:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yep You definatly got scammed, you actually had what we like to call a "fake virus." Basically it says all these things are wrong with your computer when really they just want your money to say "hey we fixed it"

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    Avenida da Praia Grande № Edf. Tai Wah, 5 Andar D, Macau
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