Reliable Resin
Reviews and Complaints

I ordered over $80.00 dollars of items and paid with my Pay Pal account. Money was cashed but product never shipped. It is a same because they have so many great items I would like to order.
Thank you,
Bob LaChance

i ordered $73 worth of parts. that's been 8 weeks ago. no up dates on the order have ever been sent. i feel that the parts should have been sent to me by now. he took my money at the time of purchase but then makes me wait months for parts i feel i may never see. i'm requesting a refund thru paypal. i'll never do business with this "company" again and am warning others to stay away.This company sure doesn't live up to its name "reliable"

Ordered $75 worth of scale model resin parts from don... He said it could take up to 8-12 weeks to receive. Finally received about $4 worth of useless crap from him. Tried to get our money back via paypal. Paypal denied us our refund saying his "shipping label" showed he mailed us our items. He mailed $4 worth of useless crap... Had to go through our bank to get back our money. Thanks to my bank...

Reliable Resin just stole my M/T Big Block Chevy Valve Covers (that I created) and sell on my website "Speed City Resin" and he's now selling them on his Facebook page. I have emailed him several times and he is avoids all my emails. Although he promotes "Don't Support Resin Piracy" on his eBay listings, I guess he thinks it's okay to steal from others (I'm not the only one). Sadly, I hear from a lot of my customers who "Dirty Don" has ripped off. Too many tragic story's to list hear. This hobby is supposed to be fun, we shouldn't have to deal with this kind of deplorable behavior. Stay away from this guy !

It's a shame, the man makes the best parts in the modeling industry, you just can't trust the man ! I ordered parts in October 2018, about 60.00 dollars worth, I emailed Don after few weeks he called and we spoke for about 2 hours seemed honest and assured me he was working on my parts as we spoke, I trusted him and ordered parts off eBay that said was in stock, spoke to him again and ordered another 65.00 on top of the other 2 orders, he claimed he had every part ready to ship and he was going to put it all in the same box and save me shipping, right never got it, don't answer phone or emails, the man is a crook, claims it was shipped try and track it it's nothing more than a label, I filed a complaint with pay pal same crap sends them a bogus tracking number, don't know how he gets away with it but he is a great liar!
Beware of reliable resin Don is a pathetic liar, don't buy or believe a word the man says, once he's got your money he's done with you!

I placed an order through Reliable Resins on 2/24/18. I called to check on the order after waiting a month and was told it would ship in a week. It's been 9 weeks now. I called and spoke with Don the owner. When I asked that what I paid for be shipped or refunded he hung up on me and will not answer calls. I am now trying to get my money back through PayPal.

I ordered several products and paid in full over $100 through Paypal in June of 2013. In the meantime I was in and out of the VA hospital due to military related injuries and kind of forgot about it. I spoke to Mr.Theune in Jan. of 2015 and he said that he would be sending an alternate item ( that I agreed to) out soon. I emailed him in April 2015 - nothing. I emailed him today, I'll see what happens. I filed a complaint with Paypal also. I know that I can't get a refund through them but I thought they should be aware. I am going to file a complaint with the police and the BBB as this is petit larceny. Just my 2 cents.

I had the deal with Reliable Resin, but I heard only fake promises and excuses from them. I was sick of, so I told to the rep to return my money back. It was horrible, ‘coz the rep again and again promised money back, but nothing happened. I was sick of their promises and wanted to get my money back ASAP. But the rep simply started to avoid me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

In june '09 I ordered several items... Paid thru pay pal... Received 3 items... Made several inquiries over the next 3 yrs... Was promised it would be shipped soon, then computer had been hacked, been sick, grandfather died, waiting on decals, doing physical therapy,... Etc, etc, etc... Don will not answer his phone or respond to e-mail, messages, etc. I'm tired of the promises with no delivery... Now it's time for bbb. He is now working under '[protected]@aol.com'... To me it's a scam if you don't get the promised product.