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Retirement Clearinghouse
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www.rch1.com

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4.0 4 Complaints
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Retirement Clearinghouse Complaints 4

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Retirement Clearinghouse Fees

It was bad enough to realize HCA did not contribute anything after almost 2 years of investing. Essentially after working through the worst of Covid while understaffed and limited supplies. Overall I gave them money to hold and profit on while my n-95 cut slits under my eyes. Now it was sent here instead of my other Ira… I probably didn’t push a button or check a box. I’ll admit I’m not great at paying attention to this kinda stuff while working 14 hour or more hours during nights. Now the fees are insane to move it. 2 different charges of 60 say closing fee. All together totaling over 200 just to move a little over 1000? I knew cashing out would take 20% not counting taxes or their extra 10%. While transferring would have less fees. Maybe someone there can help me make it make sense to me if anything. I just don’t understand how corporations, especially a hospital during a national emergency can take advantage of its workers.

Desired outcome: Help

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Retirement Clearinghouse Retirement Clearinghouse did not rollover my 401k and collected fees for a long period of time

Retirement Clearinghouse did not rollover my 401k and collected fees for a long period of time. Retirement Clearinghouse did not provide statements for almost 2 years. When I finally received one and attempted to rollover my 401k from them to my current employer, the rollover was not completed. I followed their instructions, filed the paperwork and did hear from them for several months. I got notices to complete rollovers online but that was to reallocate the funds within the company. Meanwhile, they continued to collect fees that eventually cut the amount by 50%. I eventually had to go through my current company to submit a request directly to Clearinghouse who stated they'd not received any requests yet the next week, a request was completed and my account closed. They delay processing your forms and continually charge your account fees in the meantime.

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Retirement Clearinghouse Mismanagement of my 401K rollover while collecting absurd monthly fees

Mismanagement of my 401K rollover while collecting absurd monthly fees. Intentionally waited to process account closure to collect more fees. Had a 401K from a previous employer rolled into one of the company's safe harbor accounts in mid 2017. From 2017 to 2019 the account decreased in value year over year while the company collected absurd monthly service fees on my account. Upon requesting to close the account in early April this year the company waited until the last day of April to process the request so they could collect another monthly service fee. I am still waiting for the check to be received by the company I moved the account to and I am skeptical of whether the check was actually mailed on the day I was told by a representative. The company also did not provide a means of tracking the check when tracking information was requested. This company is intentionally scamming people out of their retirement funds.

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Is Retirement Clearinghouse Legit?

Retirement Clearinghouse earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Retirement Clearinghouse stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Retirement Clearinghouse's reputation as a trustworthy leader in their field. Customers can rely on Retirement Clearinghouse's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Retirement Clearinghouse. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 75% of 4 negative reviews, Retirement Clearinghouse is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Rch1.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rch1.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Rch1.com you are considering visiting, which is associated with Retirement Clearinghouse, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Rch1.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Retirement Clearinghouse.

However ComplaintsBoard has detected that:

  • Rch1.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rch1.com may offer a niche product or service that is only of interest to a smaller audience.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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Retirement Clearinghouse Retirement Clearing House is scamming people out of money

Retirement Clearing House is scamming people out of money. I recently received a statement from Retirement Clearing House for the first time. Apparently my IRA account was rolled over to Retirement Clearinghouse from my former employer on 10/17 and I was not informed about this until recently. Like many others, they waited years to send me a statement so that they could collect a maintenance fee of $4.50/month. When I called to close the account, I asked for a refund because this is the first correspondence I have received from them, and I was unaware that I was being charged these fees. They refused, stating that the fees are legit, and I probably threw away statements (which I did not). I have lived at the same address since 2011. What isn't legit is not sending the first statement until almost 6 years after the roll over. I am not the only person this has happened to. I know they won't refund my money, but I just want others to know.

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About Retirement Clearinghouse

Screenshot Retirement Clearinghouse
Retirement Clearinghouse (RCH) is a leading fintech company that offers innovative solutions specifically designed to solve the challenges associated with 401(k) plan savings portability. The company aims to enable individuals to preserve their retirement savings as they move from one employer to another or enter into retirement.

RCH's main goal is to provide hardworking Americans with the opportunity to consolidate and maximize their retirement savings, regardless of employment changes. The company's proactive services and automated solutions help employees overcome the barriers that often prevent them from maintaining a healthy retirement savings account.

One of RCH's primary services is the Automatic Rollover IRA, which is designed to eliminate the hassle of maintaining multiple retirement accounts for employees who frequently change jobs. The service moves small plan balances into an individual IRA account, which gives employees the opportunity to track and manage their retirement savings from a single account.

Also, RCH offers a unique tool named the Auto Portability Program, which is designed to help employees move 401(k) balances from former employers to their current employers' plans. This solution minimizes cash-outs and reduces plan leakage, ultimately helping employees maximize their retirement savings potential.

Furthermore, RCH offers a searchable database, called the Locate Lost Participants service, which helps plan sponsors locate missing or inactive participants of terminated defined contribution plans. The company's technology can track down and connect these missing retirement account holders with their funds, which otherwise could be lost for good.

Overall, Retirement Clearinghouse is a leading provider of retirement savings portability solutions, offering innovative tools and services to help employees consolidate and maximize their 401(k) savings. The company's proactive approach and automated solutions set the standard for the industry, truly putting the retirement savings needs of Americans first.

Overview of Retirement Clearinghouse complaint handling

Retirement Clearinghouse reviews first appeared on Complaints Board on May 15, 2023. The latest review Fees was posted on Oct 10, 2023. The latest complaint Retirement Clearinghouse did not rollover my 401k and collected fees for a long period of time was resolved on May 20, 2023. Retirement Clearinghouse has an average consumer rating of 4 stars from 4 reviews. Retirement Clearinghouse has resolved 3 complaints.
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  1. Retirement Clearinghouse Contacts

  2. Retirement Clearinghouse phone numbers
    +1 (704) 295-1234
    +1 (704) 295-1234
    Click up if you have successfully reached Retirement Clearinghouse by calling +1 (704) 295-1234 phone number 0 0 users reported that they have successfully reached Retirement Clearinghouse by calling +1 (704) 295-1234 phone number Click down if you have unsuccessfully reached Retirement Clearinghouse by calling +1 (704) 295-1234 phone number 0 0 users reported that they have UNsuccessfully reached Retirement Clearinghouse by calling +1 (704) 295-1234 phone number
  3. Retirement Clearinghouse emails
  4. Retirement Clearinghouse address
    1916 Ayrsley Town Blvd STE 200, Charlotte, North Carolina, 28273-4428, United States
  5. Retirement Clearinghouse social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
  7. View all Retirement Clearinghouse contacts
Retirement Clearinghouse Category
Retirement Clearinghouse is ranked 9 among 10 companies in the Retirement and Pension category

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