Ab Circle Pro reviews and complaints

Yeah bought mine a couple of days ago and already the rollers are wearing down the paint. I can't believe how many times i've slipped off the flaming thing its unreal like, need better knee supports so uncomfortable on your knees, i think those who are contemplating buying one just save your money!

Used my Ab circle four times, 12minutes. and its unuable. the peice that holds it together in the middle broke. do they not do refunds? [censor]ing [censor] if you ask me! and as to everyone whos knees swivil, neither of mine did. i gues thay all have different problems. should be taken of tv. its unfair to sell them to people if they are breaking

I've really enjoyed using the ab circle pro. I can feel it working after just 4 days (half hour sessions)... and it is falling apart. Both of the handles have fallen off as the welding has broken, the runners on the circular section have crumbled away and the washers in the middle have almost gone. You can buy replacement rollers and washers but I don't have any welding equipment in my tool box! I'm only 8 stone, 5"5'... what would it be like for the big guys?!
It's very badly made. Perhaps buy it with a mega warranty/guarantee.

bad product

how do you tighten the knee pad? mine has a similar issue, where the left one swivels and the right one is stationairy. are both to suposed to swivel? or not move lol? and how do i fix this?

My hubby bought the Ab Circle for me, for Christmas. I loved it, and used it until Feb. 9th. That day, the left knee pad, (bowl), came apart. I was on the advanced setting. I flew up into the air on the upswing and my whole left side landed on the unit. Starting with the handlebars to my chest, all the way down, and ending up with both sides of the broken bowl crunching my pelvis.
I went and had x-rays...bruised ribs. My first ever. Could not drive my manual trans. car for 8 days!
My husband looked at the broken pieces and found the only thing holding that assembly together, were 3 tiny prongs! The bottom part (which holds the bearings), is heavier than the top, (where the knee pad is attached). Apparently, one of the bearings came out from it's ring. Rattled the tabs till they broke, and sent me flying!
The BBB gives this company an "F" rating...I can see why. I will pursue further, as this is a dangerous product. A great concept, but DANGEROUS! I don't want anyone else hurt!

I bought the Ab Circle Pro last week and on the second use the left knee pad broke off from it's welding and the left swivel needs to be tightened everytime you use it. The computer keeps falling off when in use. Also the red plastic has deep grooves in it from just a few uses - I only weigh 125. Very poor materials and construction - totally useless now!

The Ab Circle is definitely dangerous. I had an MRI done after constant lower back pain after using this product. The MRI identified that I had a prominent disc protusion at the L5-S1 level with probable associated free fragment extending to a nerve vessel. We need to file a class action. Technically, I will have to surgery to repair my lower spine.

I purchased my ab circle pro fully assembled. While using the divice with the knee pads, my leg has slipped, I tried to be more aware after the first time it happened. subsequently it happened a second time. this time causing me to hit hard on the right side of my chest. I feel like I tore someting as I have to hold my chest to cough or sneeze. I can't lay on my right side because of the pain. I am using crutches because of recient ankle surgery. I have to hold my breath to use the crutches as the pain in my chest is so intense. It has been a week today 6/3/10 and I am still in pain.
When I have used the machine without the knee pad it caused me to rub a bleeding sore where the bolt holds the knee pad to the device. I am not happy with the Ab cirlce pro as I can't use it long enough to get results without causing pain to another part of my body. Frankly I am leery about using it anymore.

I had posted a while back explaining just what this machine can do if regards to hurting you, after I purchased it and started using it I noticed that the screws would get loose I would tighten them during my workout the screwed got loose and my legs were split apart after a few days I had severe lower back pain went to my primary doctor who ordered an MRI and I have tears and damage this happened in november of 2009 I have been to over 15 doctors trying to get help for my pain the twisting motion had dis-aliened my spine and cause a lot of damage. I live in pain now not only with my lower back but my neck as well. I would be one of the first to say YES we should get a legal action against this company for selling something that has not been researched to ensure the safety of the consumer who buys this unsafe machine! anyone feeling the same way as me please email me at ourbandit@aol.com

Hi all, ive been through 3 sets of rollers so far. Now on my 4th set that i found through ebay and they are amazing! Just typed in ab circle rollers into ebay and found some silver/grey bullet rollers. Makes the machine so much quicker and also quieter! There are a little more expensive but have had them nearly 3 months now and in perfect condition, my others lasted roughly 2 weeks before they wore out! I believe these bullet rollers also come with a warranty. Hope this helps!

My friend and I that I work with both received the Ab Circle pro as gifts for Christmas. Both of us have the same problem with the machine. We both have been using them for the same amount of time, which is about 3 months. We both noticed that the rollers on the bottom of the knee pad on the right side had wore down flat and WAS NO LONGER ROLLING! My friend and I both weigh around 145lbs, and luckily we didn't weight 300lbs because they wouldn't have lasted a day. Actually the first time I used mine I noticed paint coming off and pieces of the wheel scrapping off so I used some WD-40 on it, and it did quit for a little while. But now, my roller on the left nor my friends will roll AT ALL! So we are both really pissed about this, and will more than likely being calling the Better Business Burro ourselves. So I wouldn't suggest for anyone to buy this product. It is a piece of CRAP and isn't worth the plastic that it took to make it!

I agree with you 100%. I just got my Ab Circle Pro and the very first time I got on it the rollers broke. What a piece of junk. Don't buy it!

Used the machine about 8 to 10 times. Right roller melted. Called the number that was mentioned above. All they wanted to do was sell me a warranty. What a cheaply made produvt!

i baught a ab circle in 2009 and used it for 2 weeks it was working untill the roller start shreading i would like to know if and were i can get rollers to purchase ... ab corcle really works for me

Wow, your rollers lasted more than a day? I tested it out for four minutes, and the right roller all ready wore a pit in one spot! I'm only 115! Best part? Company claims I have no right to warranty, that the warranty was voided when I purchased it online from someone authorized to sell the product. Just because the company I bought from is authorized to sell the product, the company claims the warranty is void if purchased via Ebay.

The refused to talk to me anymore, saying I had no reason to be calling at all, and subsequently hung up on me. When I called back, the supervisor said he had no reason to talk to me and hung up on me too.

What a joke.

I would have to agree with some other complaints on the ab circle, I barley had my ab cirbcle for 2 wks and the rollers are melting making shreds of plastic and paint on my floor.

If anyone is trying to find info reagrding corporate office for the AB Circle Pro..you can thank Robert #8100 for his help...The Corporate company is called DEMG AND THE ADDRESS

8280 WILLOW OAKS CORPORATE DR FL 8TH, FAIRFAX VA [protected]
[protected]
[protected]

I WOULD LOVE FOR A CLASS ACTION SUIT TO BE FILED THIS COMPANY IS VERY ARROGANT AND DISSEPTIVE!

PLEASE THIS COMPLAINT THAT WAS POSTED UNDER ROLLER SLUTION. HOPE IT HELPS

Ab Circle Pro Complaints - roller slution
Review all Ab Circle Pro complaints
Ab Circle Pro
Posted: 2009-12-13 by Vizio

roller slution

Complaint Rating:
Some units of the Ab Circle Pro may experience rollers failing after a short period of use. A new roller upgrade kit is available from the manufacturer at no charge by calling [protected].

The -1800 number for Ab Pro Circle, in CA is useless. It is manned by persons reading for a script or who simply tell you no. Unless you have registered your product at the time of purchase, they will not send you replacement parts. They refer you to the internet, and when you google it, all the references refer you back to the very number you just called. I have called DEMP to request assistance in this matter. I havbe the product, used it, and wore the rollers out. Now I need new ones. I think they are wanting me to buy a new one, when there is nothing wrong with my existing one that two new rollers won't fix. If you can't get parts unless you register the product, that fact should be posted in clear language so the buyers know that BEFORE buying the product.

If anyone is trying to find info reagrding corporate office for the AB Circle Pro..you can thank Robert #8100 for his help...The Corporate company is called DEMG AND THE ADDRESS

8280 WILLOW OAKS CORPORATE DR FL 8TH, FAIRFAX VA [protected]
[protected]
[protected]

I WOULD LOVE FOR A CLASS ACTION SUIT TO BE FILED THIS COMPANY IS VERY ARROGANT AND DISSEPTIVE!

Hi we have the AB circle and it's two years old now and I have just replaced the rolers I bought the rollers from Ebay for $20.00
for two sets then I had to replace the arm rubbers again I got them from Ebay, But I had to weld up the end of one arm because
where the rubber went in the it was cracked and broken .It's all good now how long it will last I don't know and there is 5 of us useing it ...

Of of my biggest complains with this machine, even though it does provide a great workout, is that it keeps sliding around and doesn't allow me to perform mt workout properly most of he time. I've tried it in 4 different kinds of floors and it keeps sliding around. I start the work out in one place and end up on the opposite of the room. plus it started to make clicking noises when I turn to the sides too. I guess you get what you pay for...

ok i have a solution there is a company on ebay selling uprated very strong rollers. search ab circle pro rollers on ebay and its the australia site. very good rollers since fitting i have had no problems with mine. they come with instructions to fit and very cheap. good luck

Heyy:) does any1 know how to replace the rollers and take them out and replace them ? My ab circle is confusing me and I need new rollers and I dont know how to unscrew the old ones and replace them with the new ones ?
Thankkks :)
Lindsay

2nd time bought some new rollers - much tougher bullet proof ones - failed after 2 weeks!..bought off ebay, now they are wearing down again..sick and tired of this product..thankfully was bought cheap on ebay...no love lost there..but very annoyed!..I want some new ones again but keeps costing money!

In my opinion..DON"T BUY IT! Readers Digest owns this product and they have every excuse not to listen to you or accept responsibility of injuries fromn knee pads slipping out or back injuries because of the ability to go too far has not been corrected, in my opinion. Roller kits are free..so why not include withy kit? Why are they telling us? Maybe its because they know there is a problem or many problems and they don't waste the money on a product they know is faulty? It doesn't make sense to answer a question about replacements and say the kit is free!
There are so many options for you and appear to be much safer. I would show you my injuries but when I try to
upload the photo's the page goes blank. Of course the pads sliping out of the socket are not a defect of the product according to my claim. (What would you call it?) My Humerous has 2 green board fractures from this happening. But the claim was denied because the product was not defective! Thats crap and we know it.
Back injuris and knee injuries as well are caused from this machine in my opinion.
Save your money and health. Buy something else!
See my photos posted under Green Board Fractures or nrgrus. :)
Good luck and be well

l need to find out where l can buy the ab circle rollers. l finding it hard to find some one. can you help

is this a scam? does it really work? the rollers because i bought my ad circle off of craigslist and the wheels are already wearing down...so i want to call this number but is it a scam?

hi, im from the uk and had my circle pro for about 3 weeks i too im about 165lbs and these rollers are breaking and its hard to use the company i got it for in the uk i cant get hold of on the phone and not answering emails they are www.seenontv24store.com i have emailed ab circle pro themselfs and they say there is nothing they can do for me because im from the uk if you ask me no-one wants to help and its not a cheap thing to buy either im very disappointed that they cant help after all they made this item why cant they send it to the uk :-(

I had only had my Ab Circle Pro for a few weeks and noticed it was really hard to use, after attempting to use several times I noticed to rollers looked very worn and shavings were on my floor from the rollers. I weight 160 lbs. so I knew that I was not over the weight limit so I called [protected] and complained, a rep. was glad to assist me and mailed out a new set of rollers at no charge...Thank you Ab Cicrle pro for standing by your product and correcting parts that are defected. Nicole D FL

I also bought an ab circle pro and my left knee slipped out of the knee cup and the left swing arm broke where the bolt goes thru. It is very weak and dare i say very crappy.

i slipped out of mine hurt my ribs and knee cap...

My complaint is on the quality and the design. I became a fan of ab circle pro model V1, but due to friction, the metal plate started eroding very fast that i had to take it replace it more than three times, then I saw the V2 model and fell for it instantaneously as V2 model the wheels drive on the metal rims, but again I was unlucky. My moving knee rests (pendulum) started giving away that once i fell off the machine and hurt my knee just because one pendulum came off the machine (the middle part where they have attached everything). This is the basic error in the designing of the machine as I faced this problem in model one as well as model two. I visited the seller serveral times, now we became friends but i got fed up of going for repairs that i stopped doing exercies on abcircle pro v2, because it is still not repaired. I am so lazy to take it to the shop to get it repaired. So, i request the manufacturers to look into this problem and redesign their new models, so that the middle pendulum like things where we rest our knees, do not come off the plate.
i am Janik Seshan from Dubai. No doubt it is a good concept for reducing the tummy and strengthen your hands, but they need to rethink and make it in such a way that the buyers take take it for repairs.

Ok here it is, I bought the Ab Circle from Kohls, I figured it was the safest bet, I listened to one lady say you had to get the red one with the gray metal circle around it, not the all red one, so when I went to Kohls I opened the box, and checked it and it matched to exactly what she has said, I bought it March 3rd so I have used it for four days, nothing has broken on it, and no paint has come off, (I did put pam on the gray rim like the lady had said she done). I bought it at Kohls because I had a 30% off, so I only paid $140.00 instead of the 200 so that is what clinched it for me. My husband said it is the best piece of exercise equipment I ever bought, he walks by it and jumps on it, he said his abs feel so tight all day and he loves it. I myself do like the feeling of my abs after I get off of it, but my knees do hurt, they do give you an extra pad to put in it, it would be nice if there was some kinda of foam that would cushion it, but I do have bad knees. I can see where people have fallen off of it, if they use there arms instead of there waist to move it, my husband almost did, so you really have to get comfortable first. I will post again after a few weeks, I did measure myself before I started and I will let you know. The only reason I posted this time is because this week is 15, 20, or 30 off at kohls so I just wanted people to know, that they didn't have to pay 200 bucks for it.

If anyone is trying to find info reagrding corporate office for the AB Circle Pro..you can thank Robert #8100 for his help...The Corporate company is called DEMG AND THE ADDRESS

8280 WILLOW OAKS CORPORATE DR FL 8TH, FAIRFAX VA [protected]
[protected]
[protected]

I WOULD LOVE FOR A CLASS ACTION SUIT TO BE FILED THIS COMPANY IS VERY ARROGANT AND DISSEPTIVE!

This company sent my parents the AB Circle Pro system in July 2009. My mother did not know what to do when she received it. She called the company and inquired as to who had ordered the system. They said my father had. Amazing since he had died in May 2009. She sent this system back in September and was still billed in November. Her credit card company did nothing to help. They have it under dispute. By the way the credit card company is a GM card. She cancelled her credit card and had a new one issued. Guess what. GM put the charges on her new card. This has been a mess we did not need. They have the equipment back and the money.

This is a very dishonest company laughing all the way to the bank.

Same thing happened to me. They refused to refund the cost to ship this thing back so it ended up costing me nearly $100. So much for "free trial"!

Here is what happened to me today!
I ordered the "AB CIRCLE PRO
" for my sister who lives in Puerto Rico and I specifically told them to ship it to the PR address. I was told that it would take 3-4 days to process the paper work and 2 weeks to get to PR.
The machine arrived yesterday to my house (in NY)!

I just called them today and told them that they shipped the machine to the wrong address and if they could please have it picked-up (UPS) and ship it to CORRECT address.

...they said that there ia a surcharge that was supposed to be added (on top of the $36.00 already added for shipping) and that since it was not added before that they could not have it picked-up!

Therefore, I could either order a new machine and have it shipped to PR (...yeah, right!) or ship the machine to PR myself. I explaned that this was their error not mine and that it was going to cost me a lot of money to ship (the box is quite heavy). The customer service person was rude and did not help the situation.

I spoke to my sister and explained what happened and she said..."well, send it back!"

I called up the company again and asked to speak to the Supervisor or manager! I told them that I wanted to cancel the product and since it was their error for sending IT to me- - if they could please send UPS to pick it up and bring it back to their company ...and that I would like to be refunded the entire amount that I paid (which was $234.25).

The rude supervisor told me that The responsibility of returning the machine to their company was on me (she said it was going to cost me $35.25) and that when they receive the machine, they will only refund me back $199 (which means that they get to keep the $35.25 for shipping). That means that I will lose a total $70.50 because of their mistake.

I just found this site after my credit card was fraudulently charged for this stupid thing that I NEVER ORDERED! As with the poster above, my card was charged without my permission, the address they have is 3086 when my address is 3033, and they said I had to talk to my bank. I just now canceled my card and will call my bank in the morning when they open.

This is complete and total B.S.! How is it they can do this or even get our credit card information?!

I had even greater troubles with them.
They somehow got my CC info and shipped me a product I had never ordered - "ab circle pro" (the address on the package was slightly incorrect, but it did reach me after a fedex relabel). Called to tell them the charge was fraudulent and I had not ordered the product. They said they didn't care and I should discuss this with my bank. I disputed the charges with the bank, closed the card, but, since the machine had been delivered to my door, I ended up paying to send them the machine back anyway.
I'm sure this was no accident and they probably routinely use leaked CC info to force their crap down people's throats.

Think twice before choosing to have anything to do with this company!
(Unfortunately, sometimes you don't get to choose...)

I was going to order one but after reviewing complaints I decided against it.
Thanks to all who complained.
So glad this site is available!

crack in the head. not working

I bought the ab circle pro through amazon.com and rec'd it a week ago. the rubber stops/end caps for the legs were missing - so in order to avoid it sliding on the floor while trying to use it, I've had to place it on a yoga mat - and the sharp ends of the legs keep tearing my mat. . .also, i'm an avid runner and P90X loyal, and this machine, in only 3 uses of about 5 min each, has caused me moderate low back pain. I've NEVER had back issues or pain in my life. I'm 39 yrs old, and in great shape. I'm feeling pretty stupid for buying this machine without reading these complaints first. P90X does FAR more for the abs that this piece of junk could ever fathom ! STAY AWAY FROM THIS MACHINE. . .

my wife has used 1 of these for 2 days now and the underside rollers have burned up causing it to not function properly in my opinion its a total waste of money :(

Does any know where to get a new clock/timer for this. I love this product. I felt it work in a minute of use when I got it. My sister has major back problems and as a result can only work out on her tredmill but after trying my abcirlce she felt this was going to be the only way she could work her abs without putting pressure on her back. Thank the Lord.

My board has fallen to pieces. I took it off so the rollers would just roll on the tube and the rollers shredded in less than 5 minutes. My knee has also slipped out and twisted, now it feels like the back of my knee is popping/snapping and swollen. You would think that the company would fix this common problem with the rollers and find better material to make the ab circle with. My friend tried it one time and her knee slipped out and she twisted her back, knee and bruised her arm. She has been down in her back since then. People are having serious lifelong injuries done to them due to this machine. Something should be done about it.

Doe anyone know of a class action against this company. I have a unit where the weld holing the arms on broke while I was using it, and I asked the company to replace and they want noting to do with it. They don't stand behind their product.

I bought my ab circle pro, and I was very excited to start using it. The first time I got on it, I fell off and landed on my back, (pretty painful). So I put it away for a couple of weeks. I got back on it and used it at least three days a week, anywhere from three to five minutes a day. My wheels started peeling, so I went online to search for new wheels, when I came across this web site. ( I wish I had read this before making my purchase.) Now I see this is SO common, I wish I had read up on this before. Oh, what a wasted of money!

I developed a severe back injury due to this machine. i am contacting an attorney for a class action suit.

I have to agree that I think the movement doesn't seem natural. I've used it twice, once for 5 minutes and once for 20 minutes. Where I don't feel like I've permanently damaged my back, my lower back is still stiff 5 days later and I won't be using it again. There's nothing wrong with the good old elliptical bike and ab roller. That pair will keep your body in good shape.

John

I bought the ab circle pro and used it for one week before the rollers started shredding on it. I was so excited when I got it and saved up my money so that I could get it. I was wondering if they have fixed the problem with the rollers or if I will just have to throw my ab circle in the trash. I can not use it without the rollers being fixed.