Ag Cellular reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Ag Cellular
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RIPPED OFF
The information that was given to me over the telesales is not what the phone is.
I cannot even use the phone with my PC – I was made to believe it has potential that the Nokias and Blackberry’s have
The phone is 100% NOT user friendly – plastic material and not the metal as I was promised
The phone price is multiplied more than 5 times based on its quality
The battery can not last a day - even when fully charged overnight - without making any calls
not working
i was contackted by bayport financial services about a cell contract and i asked for the AG bombshell but wanted 2 of the same phones they sed it is ok and i had to pay an aditional amount every mounth. when the phones arived i contact ag cellular and told them to cancel it and pick up the phones because they didnt send the same phones.
the other phone was not even working (screen display not working, no ringing-speker folty)
the bombshell stoped working after a week just switched off as soon as u put it on and kep on going on and off the hole time
i have phoned them on seperat ocations but was unattended from bayport finantial services and and ag cellular
after 2 years of not having the plesure of the use of the phone they demand R11000.00 from me that i wont pay what can i do
marti van deventer
Pathetic customer service
on the 9th of July 2010 i received a cell c replacement sim card (sim swap0744088083) that i received from bayport cellular after i lost one, just after delivery i realised its not working and i immediately contacted bayport peoples, the agent told me it will be activated after seven working days, on the eighth day i called again seeing that its not yet activated and the agent that day promised it will be done immediately, it never happened! i've been calling these agents from then until today all with different stories all they know is to transfer to another untrained agent, i dont think these guys know how to deal with such matters and pity because they still deducting on my salary monthly.very poor service.Neo Selepe [protected]
Two weeks ago I bought acellphone (AG Iron ) from Markhams Uitenhage
The fist phone was swap after 4days The second one was defective after 8 days according to the sales people dew to liquid damage .
I was in twon and the batery went dead when I arrived home I tried to put the phone on charge and the screen was damaged.It was a day full of sunchine so I dont know where the liquid damaged came from.
E Valentine [protected]
no delivery
I get a cellphone contract at ag cellular. I receive my phone on a friday the tuesday i sent it back the phone didnt work properly and the charger was dead. The agent tell me I will receive it back the next week It is now 2 weeks i try to phone them when someone answer the phone and told me I must phone another number without any success. the number is the whole day engaged. I put my cellphone on redailing the whole day without any success. I must now paying for a thing that I dont have do you think that is fair.
Good day could I please purchase a AG Ghost Battery
Thanks
[protected]
I have been paying for a cellphone that is not functional from April 2010 to date. And I have reported this to them but nothing was done. I now only use their sim cards, because every month an amount of R399.00 is deducted from my salary.
Please help me. Mr Robinson cell no. [protected]
I was called to take a contract with AG Cellular and it has been more than 10 days and was told it will only take 7 days at the most.
Hi! im Vusumuzi Tshabangu last year December i got a telephone maketing from AG Cellular they offered ma a contract i agree they promise to deliver within 4 working days they did'nt deliver so they called me three weeks after to ask to deliver the following day i agree they did'nt again after a month they called they asked to deliver again still they did'nt after acaple of days the courier guy call to ask for dirrection he deliver but unfortunate the sim card that they given to me were invalid i called castomer service the lady says they will deliver new sim card within 4 days still not im still waiting so guy i regret doing bussines with you the way you threat customers in future i will never do business with you im not happy at all (CELL [protected])
I'm also frustrated about AG service, i submited my phone for repair three months back after i paid what they wanted i called them several tI'mes they always promise to come back to me after they consulted their hardware but they never came back to me I'm still waiting, i have spend a lot of money calling them who ever answered ask me my details always I'm tired of that even if they transfer you they ask your details that kills me. if it happens that you read this message please give back my phone i will take it somewhere because you are failing to help me. you junk rippers don't forget to bring back my R250-00 that i have paid. Mahlasela
i also took a phone from them and they told me if i dont like it i can return within seven days which i did and the guy who came to get the phone did not bring the contract for me to sign the phone to hom but i do have witnesse who saw the guy and he even signed to in to come to see me he knew exactly who he was looking because i was even called to come and see the guy and few months later they startred to dedact money from my account and now they have garnished me and am paying for the phone i do not have if you tell they give you an attitude this what happens when we let the indioans have companies in our country pissed
I agree with u their sevice is poor.I receive a phone in april withn a week the phone was dead, I send for repairs it come it was not woking, I send it again .IM still waiting till today bt im paying
I agree with you they don't their promises. I have applied contract phone with AG Cellular, If I'm not mistaken it was towards the month-end of May. If i can remember it was monday and I was told that they will deliver the phone by next monday, even today I have not recieved that phone even today. I phoned them and they told me that they phoned me the whole week and I was not answering my phone, off which they were telling lies, I was sitting in front of my phone, I never missed any call that week.
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I'm all so have that problem the one i got i can not google that it's a toy me i cannot pay that sheet!
ag cellular must go back wereit comes from