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CB Insurance Services American Life Insurance Company (Pakistan) Limited MetLife Alico

The good, the bad, and the ugly - discover what customers are saying about American Life Insurance Company (Pakistan) Limited MetLife Alico

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10:57 pm EDT

American Life Insurance Company (Pakistan) Limited MetLife Alico life insurance

My name is Farrukh Akhtar. My life insurance is from Alico and I had previously purchased insurance for all my family members and the insurance numbers are [protected], [protected], [protected], [protected], [protected] and [protected]. I ended my insurance policy and told them to inform me about the current status of my policy but I have only recieved information about 4 of the policies and I still don't have information about the remaining 2 policies it has been almost 2 and a half months since I requested the information be provided to me. I was in Pakistan 2 months ago and a half months ago and even visited their multiple times and asked for the information constantly but everytime they had a new excuse and would tell me to come tomorrow. Now I am back in the United Stated and I have been calling their manager who goes by the name Asif and he doesn't answer my calls so I have been messaging him on WhatsApp but all he did was asked for my ID card information which I sent to him but he still hasn't provided me any information about the remaining 2 policies. They even told me that some of the payments regarding the 2 policies were unpaid but then I asked for proof that I did not pay and the next day they told me that it was fine and all my payments were cleared and I didn't need to pay anything, this was highly unprofessional on their part to first accuse me of not paying and then turning back on their word. I am highly dissatisfied in their customer service and how they deal with customers. Is that what they're representing? That how unreliable their company is. This is my first and last experience with their company and I will never recommend this to anyone because of the way I was dealt with. I request that my information be provided to me as soon as possible as it is my right to know the status of my policy. My email is [protected]@hotmail.com and I request that my complaint be dealt with as soon as possible and I should be informed about my policy. I am sending you the picture where they provided me proof of the 4 policies.

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2:01 am EDT

American Life Insurance Company (Pakistan) Limited MetLife Alico metlife alico

It is requested I am Palicy holder of above companay.
But the voucher of palicy has not received till now why?

please send the voucher on this address.
Mr.Hussain Mazhar E-550 Thermalpower Colony Muzaffargarh.
so the premium paid as early as possible of this financial year 2018-2019.
Mr.Mazhar Hussain S/O Allah Ditta Radiographer
Ph. [protected]-[protected]

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10:01 am EDT

American Life Insurance Company (Pakistan) Limited MetLife Alico inquiry about my policy detail

Hi my name is Jawaid i have a health policy of metlife Alico i had purchase it 25-july-2011 Now its 7 year past now please let me know about my policy profile detail is it active now or not i want to claim that i had several accident but the pakistan compay branch don't do nothing i had try all my best to take my claim money how much is it will be its 7 years are passed kindly help me to provide my policy money...

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Qadir khan
SA
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Sep 03, 2018 4:27 pm EDT

Hi Iam Abdul karim khan iam here in saudi arabia can u inform me about my policy may be i will come next week there ..coustomer number [protected] our policy was before with ALIUDDIN AHMED WHICH WAS CONSUMER BUSINESS MANAGER CITI BANK PAKISTAN so plz inform about my status [protected] abdulkarimkhan1981@gmail.com
Met life alico

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Mustafa221
PK
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Aug 21, 2018 7:56 am EDT

I am insurance man .i sell books

A
A
Aarismalik
US
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Aug 15, 2018 1:31 pm EDT

Hello sir my father rizwan karim was death in 2011 . In 2018 i can find a insurance letter for your company in re. Policy number is 9895312 ( Alico American life insurance campany pakistan ltl)
[protected]

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