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The good, the bad, and the ugly - discover what customers are saying about Apartmenthunterz.com

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3:41 am EST

Apartmenthunterz.com Stealing Ads and charging for them

THIS BUSINESS IS A TOTAL SCAM! The advertisement I place on RentalAds.com keeps disappearing, and my information and photos reappear in a fake ad with modified description and the Beverly Hills contact information. My ad does not appear on THEIR website, but by calling their company for information on MY product, they are misrepresenting ME, my condo, and obviously taking advantage of people looking for a place to live. DO NOT TRUST THEM!

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6:24 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Apartmenthunterz.com Fraudulent activity

Apartmenthunterz.com is fraudulently taking my ad and photos from the internet, putting their logo on MY photos, reducing the price of my ad and reposting it on www.rentalsource.com. They assign their own leasing agent who answers a reply when I inquired about my own ad, that this listing is already rented to to look at these other listings (bait and switch tactic). I informed rentalsource.com that apartmenthunterz is not authorized to place our ads and they had the ad stopped but told me that the only way to stop it from happening was to join their website as a paid advertiser. This is unacceptable and is misleading to the consumers by stealing our information and redirecting them to their other paid ads. I would avoid this company!

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stevenwonder
San Diego, US
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May 28, 2014 1:30 pm EDT

Welcome to Live Chat
Amy
Support Agent
Good
10:50 am
Amy
Welcome to our support line, I will be assisting you today.
AH - 12.22.203.226
So I have a few concerns. I do not understand how a property is privately listed, For example Amy
I am looking at a location in Escondido, Ca I am aware of the streets and apartments so by image I know which apartment is being advertised. my concern and question is this
http://www.apartmenthunterz.com/details/138465132
3 Bed, 2 bath 2400 sq for 800.00 month is not possible. There is no way a property would go that cheap PERIOD. I also no the location of that property and I know its not for rent nor for lease.
So my concern is you guys charge 49.99 thats a lot of money, How do I know I am getting legit information?
Amy
We guarantee that you can find a suitable rental within the span of your membership.
If you are unable to find available rental units with our services we can do the search for you and if we fail to provide you with at least 3 listings that match your criteria then we do offer a full refund.
AH - 12.22.203.226
But my concern is the properties that are CURRENTLY listed right now are not correct
For example : http://www.apartmenthunterz.com/details/138465132
This property is off bear valley and Mary lane about 10 minutes from my house. I pass through that area daily
Amy
The property is vacant and available for immediate occupancy.
AH - 12.22.203.226
But the owner who lives there still lives there at that location. Its not a vacant location I am 100% for sure on that.
Also for example http://www.apartmenthunterz.com/details/135743033 I live off of Grand Ave in Escondido I know the apartment being advertised based off satalite and pictures. This one for example is the grand something I forget the name exactly but I do know this is at 1625 E Grand Ave, Escondido, CA 92027 landlord name is Lindsey [protected]
There price is not 975.00...
So a lot of incorrect information is on here, for example there number I think is [protected]. I like the fact you got a lot more listings than craigslist, but the negative thing Is I feel my credit card wouold be at risk due to incorrect information.
They charge 1295.00 for 2 bedrooms. So how do I know I am getting correct information because the two addresses I just gave you are incorrect.
[protected]
is there number in case you need that. Since you guys call the lanlord for us I take it.
One available 1200.00
So A. Prices are incorrect.
B. Address is correct
C. Listing information is all incorrect, That's false advertisement and a scam to get my money and credit card on file. I think that's very wrong...of your company
I plan to report your company to the BBB and post on the internet about your scam ring operation that you guys are running, Instead of hurting people your actually screwing people out of there hard earned money, Karma is ugly! So why would I invest my
49.99 for false info?
I can do this on each listing, I am not trying to be a jerk I am not making threats, I just don't think what you guys are doing is professional
I hope you don't think I am being a jerk Amy, But you do understand all of these locations and prices are false advertisement? So my point is why trust your company?
Amy
We guarantee that you can find a suitable rental within the span of your membership.
If you are unable to find available rental units with our services we can do the search for you and if we fail to provide you with at least 3 listings that match your criteria then we do offer a full refund.
If you would like to join our website, here is a coupon for a $10 discount.
Make sure you enter it the same way JOINDISCOUNT.
Please use the link bellow to Sign Up
http://www.apartment…e=chat&coupon=JOINDISCOUNT
AH - 12.22.203.226
I do not want a COUPON. I just want to know why everything is incorrect and prices are false and the information given is false.
There would be no point to register based off the four apartments and house I just found was incorrect on the price...sqft ...etc
OK So back to my question. If all the information is false? Why would I register?
isn't there a way you guys can check each apartment or property and find out if its correct before advertising false prices?
For example that house is not vacant, they are asking 3500.00 a month for it...
Your giving poor customer service to me. Your not answering my direct questions. Your avoiding my questions and putting down random discount coupon codes and not answering my concern nor question. I feel customer service is the most important thing you can offer a customer PERIOD. Without customers we wont have a business to operate and if this is how you treat your customers, I am better off on Craigslist getting scammed by a Nigerian VRS being scammed by a company such as yourself. I will be reporting you and the firm to BBB due to FALSE ADVERTISEMENT / Misleading people and not responding to a customer who has an issue.
I would also like your consent and permission to record our conversation so I can forward it to the BBB
Do you consent?
No Response? I will take this as a NO. ... ..God bless you and please ask Jesus for forgiveness for what you do is wrong! and sick! All you want is a credit card number and now you don't respond at all...Really good job! I will make sure your company gets a phone call today for misleading me!

Our conversation. They give all false address information incorrect pricing and incorrect information, They tried to lie to me and tell me if I can't find at least 3 listings they can refund my money, they never did. Read our conversation and SPREAD THE WORD...lets run them out of business

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10:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Apartmenthunterz.com Old Listing that have already been rented

I paid the money to get access to current listings for "apartmenthunterz.com". The listings I was interested in were renting months prior. The real estate agents I spoke to said that this happens frequently with this website, they keep up old rented units to temp people to pay for the listing details and contact information when the place has already been rented.

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bsaywitz
Newport Beach, US
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May 20, 2014 3:48 pm EDT

I work for a landlord company and this website is taking our listings from Craigslist, significantly lowering the prices, and then charging people for our contact information. It only makes things worse for us because people call us hoping to get a good deal only to find out it was too good to be true. For that reason we never end up making a deal with anyone because the "advertised price" is so much lower than the actual price the prospects just get angry. I have tried numerous times to call customer service and I am forced to leave a message and nobody has EVER called me back. I spoke with someone using the live chat on their site and they removed the listings, only to find the next day they are all back. Word for word. Same changed prices. What they are doing is criminal and the website should be shut down.

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F
Fox Creek Village
Salinas, US
Send a message
Oct 31, 2014 1:59 pm EDT

This happens continually with my rental properties as well. Now I have to watermark all of my online ad photos so it renders them unusable for them since they all have my number on it. www.apartmenthunterz.com is a scam and needs to be shut down.

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Debra Lavato
Oakland, US
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Oct 16, 2012 12:43 am EDT

It was worth the money since they managed to find me an apartment within 5 days. Since it usually takes weeks to find an apartment. For 50 bucks saving weeks for me looked good deal. But later I tried to look one house in Oakland and somehow landlord never answered the phone, this looked odd to me because on site they said available now. So i called their support asking refund for wasting my money and what do you know, they found another phone for that landlord which worked fine.

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