Auto Portfolio Services reviews and complaints

Auto Portfolio is a predatory lender that preys on people that are gong through difficult financial times. For a $1600 loan, they charged a woman I know $990.99 in interest, just over a 6 month period. Plus, they charged her with a $90.00 late fee. In all, she ended up paying them over $3200.00. This company needs to be put out of business..

I was suckered yesterday by a couple of boys about 16 years old. They gave me the usual line about a trip to Italy and getting points for the trip from selling mags etc; I would not have bit but they said the mags could be sent to the armed forces. The price was way more than I expected and then on top of that was a $15 dollar handling fee. Anyway, I am now $57 dollars lighter and don't think that I will be seeing my money again. Watch out Steamboat Springs they are here.
11/5/2010.

PLEASE DO NOT CONTACT THE ABOVE-MENTIONED LAW FIRM -
WHILE WE SYMPATHIZE WITH EVERYONE WHO IS DEALING WITH THIS COMPANY WE ARE NOT ABLE TO TAKE ON YOUR CASE. PLEASE KEEP IN MIND THAT OUR DECISION IS NOT A REFLECTION OF THE MERITS OF YOUR LEGAL CLAIMS. IF YOU WISH TO CONTACT ANOTHER LAW FIRM TO PURSUE THIS MATTER, PLEASE DO SO PROMPTLY BECAUSE THE PASSAGE OF TIME WILL AFFECT YOUR LEGAL RIGHTS. YOU MAY WISH TO LOCATE YOUR LOCAL BAR ASSOCIATION'S PUBLIC INFORMATION SECTION REGARDING AN ATTORNEY REFERRAL AT http://www.hg.org/bar-associations-usa.html.

EVERYONE MUST FILE A COMPLAINT WITH THE COLORADO ATTORNEY GENERALS OFFICE AND THEIR STATES ATTORNEY OFFICE. KNOWLEDGE IS POWER.

POWER TO THE PEOPLE!

my name is glenda campbell and i have been victamized by this company. i will be calling your lawyer asap. i have been trying to fight this company for a month now. they have unlawfully repossessed my vehicle that i paid off.

We still in business and going strong BIATCHESSSS! Thanks for the cars we get to buy them as employees at a discounted rate

I can never more agree with u also. I am fuming mad as I learned that as of 12/17/2010 these crooks have bought my loan from pelican resource group both of these companies are a big joke . Please never do business with either they are a scam . I spoke to a rep at pelican 12/2/2010 to make an arrangement to send half of my payment by 12/12/2010, and the other half by 12/24/2010 . Well in January I recieved a bullcrap letter stating that I am no longer to contact pelican as of 12/17/2010 and that aps is now my loan servicer. I sent over one thousand dollars to cover my payments until March and how about these crooks are telling me that pelican never reported my december payment and my account is pass due for the amount of half of my payment that I sent in December and they want me to fax proof even after I gave them the money gram transfer numbers. It is now March and they are still calling me saying that I am past due . tonight I spoke to some one at pelican resource group and they told me I could call aps tomorrow and let them know that I spoke with Jinny at pelican and Kim from aps is to get in contact with her to resolve the issue, Get a Load of That! The story goes on but as It gets worst I will post more. But one thing for certain two things for sure I have to get a new car and put these crooks behind me! The owners of both companies should be arrested for grand theft! To all who read this before u buy a car investigate the dealership and the finance companie before u sign on the dotted line because u just may end up in a mess like this!

I agree 100% with you. My payments have been on time since Jan 2004. July 2009 I received no statement from Peak 5. Finally got one in August 2009, guess what I was behind. I have had nothing put trouble from this company. I call and am directed to a supervisor, all I get is an answering machine and no call back. I am 3 months from paying my loan off and now I have a repo guy showing up wanting to pick up my vehicle. WTF! I am current! I have had hide my vehicle because no one will call me back.

I have been calling for the past 3 days to make my car payment and no ons has picked up tje line. I need my code to havE my vehicle on tomaro morning. i work...take my kids to scool n i hav scool tomaro. I am worried. Wut can i do.? There must b sumthn that I can do to sue this company.

Auto Portofolios supposedly took over accounts for SCM. But what I cannot understand is if they legally took over accounts how is it they did not have my social security number. When I called to check status of account and did not have my account number available, I gave my social security number. At this time they informed me they had no accounts under that number. When I called and spoke to someone else they had two different numbers under my name, (CSR jotted down what number she thought she heard). Because I no longer believed this company was legitimate I no longer made payments, now they are reporting on my credit report. Are they able to do this since I have no contracts with them? I am seeking legal representation to bring a claim against them.

I am having the same problems with this company they are so rude and disrespectful I have been with them since I purchase my vehicle in 2004 I have a 2003 ford explorer and they have also lost my checks before when they were centrix they are very very unprofessional I did not here from them when they switch from peak 5 to Auto Portfolio for a month in a half I called no phone number available I tried the internet no site no available statements were mailed out to me. I fell behind on my notes because of no contact with them and financial difficulties mine me now! I was paying on time every month I have a fairly decent paying record. I owe these people 5, 000 a few hundred with that. They are in the process of reposessing my vechicle I am not 3 months behind I owe them 1 payment and a little over half and i continue to make my regular payments on time and add more with that for the back balance and they will not work with me. The person that handles my account hung up in my face when i told him i had that truck for 5 yrs and said you cannot work with me even the customer service reps are riduculous they are going to continue to switch companies until they get it together. It is very scary to send money through the mail I pay a extra $9.50 a month which I dont have going through moneygram. My statements are also screwed up They are a hot mess but I know my rights!

I have experienced the exact same problems with this loan company or should I say companies. To this day I have only received one letter of acknowledgement of that fact that they even have my loan. I too, had a check returned a month and a half later to find out that Peak5 no longer was the carrier. I never get statements. I am almost afraid to send any money to them for fear that it may not end up on my account. It is definitely scary.

I am absolutely done with this company. I purchased my car in 2003 when it was brand new. It is almost 2010 and they said I still owe $5, 222.00! The company's name has gone from Centrix, to Flat Iron, to Peak 5 and now to Auto Portfolio Services! It is all the same people and they are all still very rude. I am so glad that I traded that car off last week and got a new car. My lien holder is a local company and their office is less than 10 minutes from my home. I do not recommend this company to anyone. To anyone that is still unfortunately having to deal with these people, my best advice to you is to get out while you can! Why won't the US government do something about this company?

A dissatisfied customer in Hoover, AL.

I was also unaware of the switch between Peak5 and The Auto Portfolio Services just like I was unaware of the switch between Centrix and Peak5. I am in the military and these people just don't know how I almost got into a world of trouble trying to explain to my supervisor and other higher ups as to why I was behind on my auto loan especially when you have an allotment setup! I had to track down what happened to my money and everything! As soon as i'm able to pay these people off i'm done! I wouldn't recommend their services to ANYONE!

This company just took over our loan. We have had nothing but trouble with them and they cahrges us an huge late fee when we never got a bill and had been calling asking for one. They charge 159.00 if you are late 1 day. The pay off amount on our bill is one amount, then when we call, they give us an amount much higher. They are extremely rude and I can not wait until this car is paid for. I DO NOT TRUST THEM.

can anyone tell me if this place is really a car loan place. because i don't think we should pay money to a company we can't even get intouch with. i call over and over again but i can't get in touch with anyone ever so i'm not paying a dime until i do.

my loan is also a month behind which im not paying. i'm also gonna look for another car so i don't have to deal with this and they can have this one back. which then i will sue for . ive always been on time with the payments but i'm not dishing out any free money that i don't have.

I originally had a loan with Centrix then sold to FlatIron. Never heard of Peak 5. Apparently they all went out of business. I have been paying to a company called the Professional Bureau of Collections located in Englewood, CO. Checked my credit report and this Auto Portfolio Service is on my TransUnion only for the original amount of the car loan but it just appeared/reported in Feb. 2011. Has anyone had a resolution? I don't want to give anyone payments anymore. It seems as though they are all scams.

Centrix, Flatiron, Peak5, and Autoportfolio services do not report to the credit bureaus either, but soon after autoportfolio services received my account I paid it off and yes I did receive my title a month later.

They are saying that you still owe money because they do not hold liens on these autos and they know that when you pay it off, they will not have a title to give you. You need to demand proof of a title and pay no more money!

IM'M NOT SURE IF PEOPLE ARE STILL COMPLAINING ABOUT THIS BUSINESS, BUT I GOT BEHIND IN MY CAR PAYMENT DUE TO A FINANCIAL CRISIS. MY ACCOUNT WAS PUT INTO COLLECTIONS BUT THEN I PAID IT CURRENT. THE SAD PART ABOUT IT IS THAT IM STILL IN COLLECTIONS. EVERYTIME I CALL THEY PUT INTO COLLECTION VOICE MAIL. I LEAVE A MESSAGE AND NO ONE CALLS BACK! THE ONE TIME THAT I DID SPEAK TO "JUSTIN" HE DIDNT EVEN HAVE MY PAYMENT DATE RIGHT STILL SAYING I OWE MONEY! WHAT IS THIS COMPANY REALLY ABOUT?

I am in the same boat, my payments were on time or just ahead with Peak5, then in august of 09 I recieved a invoice for 2 payments and I paid them. but every invoice shows that I owe 2 payment, now I sent feb payment in and it is now march and they are still calling me for that payment, they have not cashed the check, but the march payment is due. It is also not showing on my credit report that I have a car loan.

i agree this is ridiculous, i havent been able to contact anyone and really am in fear of the fact that because they are not able to take care of business do i run the risk of my car being repossesed, this is my wifes transportation and because they are not doing what they are suppose to do is putting us all in a bad situation, times are to hard to just give money away with no proof of where its going . has anyone ever paid off a car with these people and received a clear title ?

Folks, I did find a website at: http://www.autoportfolioservices.com.

I sent an email there as well.

Folks I am right there with you... and with 4 payments to go... Not to mention the last one that I sent in that this new company is saying was never added to my account...

I am filing with the Better Business Burea

I think several of us are in the same boat. I made my June payment and never received a July statement. To my surprise I went online to find out the company went out of business. I never received a July statement and a couple of days ago I received a statement in the mail from Auto Portfolio Services asking for two payments. To add to this there is no balance of what I owe on the statement, nor did it reflect my June payment. I think we all need to ensure we do our part with contacting the Federal Trade Commission with our complaints. I will not send any money to anyone until I have a legal binding documents that proves this company is legally able to collect my money and provide proof of my title.

Your best bet is to make a complaint with the Federal Trade Commission as I did today. I work too damn hard to be sending off money to some fly by night company, and yes these are all the same companies. Don't be fooled. The FTC will investigate further if there are enough complaints.
They're contact number is [protected]. Don't bother with anyone else, like the Sec. of State, Attorney General, Banking & Finance ect. I have already called them and they all said I needed to file a complaint with the FTC. And not only that APS, Peak 5, Flatiron, and Centrix most likely never had a license or permission to collect money from you in your state, as they weren't in the state I reside in. I think my next step is to contact a class action attorney...I'm sick of playing these cat and mouse games.

Do NOT do business with Auto Portfolio. These are nasty predatory lenders. A friend who got a car title loan for $1600, ended up having to pay them over $3100 to get her car back. She made payments...but they charged her $990.00 in interest for 6 months. These people need to be stopped. They take advantage of people that are in a hurting financial situation.

omg this is getting scarier and scarier i have paid these people thousands of dollars and still owe them $5, 000 and a few hundred with that my statements they send are all screwed up and are a HOT MESS! they are going down and never coming back up because they are not legit at all

I check with DMV to find out who the lien holder was on my car and it is Meadow Credit Union. When I contact them to find out how to make my payments the young lady name ANNIE stated I needed to call Auto Portfolio. I told her that her company was the lien holder why would I contact auto portfolio and she stated that she was told just to tell me who the call. I further asked her who she was with and she said that they were the ones that came me the loan in the beginning when the paperwork stated Centrix. I asked why their name wasn't on any paperwork she stated again she was only to tell me who to call. I think we are getting screwed and I am not sending money to someone that is assamed to tell me who they really are. I am going to contack the BBB and the FTC.

I have never been so mad in my life! What is going on with these people? I have tried since July 17, 2009 to make my payment. I was never notified about Peak5 closing. I searched for 2 days trying to find where to make my payment. I read on the internet to call Auto Portfolio. Have called several times, oh they are very nice. Said they have my account and I should receive "a welcome package" in the mail within a week. After 3 weeks I finally received a bill saying I owe 2 payments. My Aug payment isn't even due yet, but they want my July and Aug payment now. When I called them, they were still very nice. Wanted me to make the 2 payments over the phone by check or debit card. When I told then I would call them back later to make a payment, then they got nasty. The woman "Holly" had the nerve to tell me I had been contacted by Auto Portfolio several times to tell me they had assumed my account from Peak5. I said "wait just a minute, you have never contacted me, I contacted you to find out if you had my account". Then she got really nasty and I hung up on her. My fear is if I don't make these 2 payments they are going to report it to the credit bureau as late payments and for 4 years I have never been late not even one day. I am in the processing of buying a house and I don't want this on my credit report as late payments. I don't know what to do. I found out this morning I should contact the FTC about this. But again my question is, if this shows up on my credit report, do I have any recourse with these people? I could pay both payments, but I'm not sure these people are on the up and up and how do I know for sure this is all true. I have read a report from one lady saying she just wants her title because she paid off her car and they are telling her they don't have it. Is that going to happen to me because my load will be paid off so and I don't want the hassle of trying to fight for the title to my car.

My advice to everyone is to contact the Federal Trade Commission prior to sending any money to verify who this company is. The phone number to the FTC is [protected]. I am sure Auto Portfolio Service is all in the same company as Centrix & Peak 5. I will not send money until I verify who this company is and that they are legally allowed to collect my money and that they have access to my title.

My payment was due on 8/6/09 and when I tried to pay it over the phone I just got a busy signal. I sent a payment online through my bank that shows a payment date of 8/11/09. I got a letter today from Auto Portfolio Services telling me that my loan was transfered from Peak 5 to them and that I could only mail my payment for now. I tried to cancel my payment from my bank and it is too late. So I tried to call "APS" and it just rang and rang. Today is 8/7/09 1:34pm. I'm not sure what to do now. I guess I wait to see if my payment goes through.

I received a call from auto portfolio on 08/05/2009, welcoming me to there service. I did not know who they were. I have been trying to make my payment to peak 5 since 07/15/2009 and i found out that they have closed. I do not know who my lienholder is and have paid to much money to this company for them just to drop me. I will not give personal information to anyone until i received something in the mail stating that they have bought my account.