City of Hialeah Water & Sewer Department reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about City of Hialeah Water & Sewer Department
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The agent states that they haven't received my payment
I called to the company City of Hialeah Water & Sewer Department. I had past due and paid the necessary sum only today. When I called to this company and asked when they would switch water on, the agent told me that I needed to pay the bill at first. I told her that I did it today, but she told me that they hadn’t received my payment. I was surprised. I sent them copy of the bill, but no one replied and water wasn’t switched on. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.
They are taking advantage of people
They charge me $450.00 to turn on my water as a new customer. After a year of always being paid on time, they told me i will get atleast $350.00 back & it will be credited to my account. Well its been a year later & ive always paid on time and i just got a bill & when i called to ask why, they said " oh, we stopped doing that about 2 years ago". When i first turned on my water, the lady told me that i will be credited & so did the guy i spoke to a couple weeks ago. All they want is money. Where does my deposit go? They are taking advantage of people.
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I bought my property in foreclosure from the bank in 2014, clear and clean. The closing statement does not reflect any lien or utility debts. They removed the water mediator without a previous warning in 2022! 8 years later and obligated me to pay $910.47 for charges during 2013,2014,2010, and more years previous to my purchase. Be careful. They are really creative when they need money.
scammers, liars and incompetents it's what they are.
You are the typical Hialeah resident, you have your account past due, then you complain that they don't turn it back on fast enough...