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The good, the bad, and the ugly - discover what customers are saying about Club Melia

Welcome to our customer reviews and complaints page for Club Melia. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Club Melia.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Club Melia's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Club Melia, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Club Melia. Your feedback is an important part of our community and will help others make informed decisions.

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S
9:38 am EDT

Club Melia Vacation Club

When I attended the sales pitch, they promised everything I was looking for. I purchased the club package for $28, 000.00 in Paradisus Palma Real and only when I got back to the states and tried to use an incentive week did the real horror show start. I found out they lied about everything. The incentive weeks they gave are practically worthless. The coupons for all inclusive expired, even though they told me the expiration date was the date I needed to book by. The resorts I want to go to have "gold" periods, "platinum" periods and so many other restrictions that its less stressful to just give up!
I emailed them once I realized how duplicitous they were to cancel the contract but they refused. Now I'm stuck paying over $30, 000.00 for garbage. How can they get away with such disgusting business practice!

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10:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We stayed at the Melia Caribe Tropical in the Dominican Republic. They are complete frauds filled with lies. What they tell you and show you in person is not what your membership benefits say and what the contract says. On our last day we had to go to the sales office and ask for a copy of all the paperwork and the contract itself to read and keep for...

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