Consumers Kitchens And Baths reviews and complaints
Kitchen job
This company is the worst I have ever dealt with! The only service that they provide is that of being a general contractor and they do a terrible job at it. They measure and design your kitchen and then they hire a cabinet maker, someone to make the countertop, and someone to tile the backsplash. They do not fabricate or install anything, and they charge a pile of money for these services! The salesman that I dealt with ordered me the wrong cabinet and then proceeded to avoid my phone calls for over a month when I tried to inquire about it. It took me over 2 months (and many aggravated phone calls and emails) to get it replaced. The salesman told us that the granite contractor would show us three slabs of granite in the color we chose, and we could choose the one we liked; Not true! He showed us one and said "Here's your countertop". The So-called tile contractor that did my backsplash was the worst part of the job (see photo). Two guys came to my house boasting of doing tile for 30 years and proceeded to do a job that looks like a child did it. They butted the tiles together with no grout spaces and some do not lay flat and line up giving a terrible appearance and ruining my kitchen job. I later found out from other tile contractors that he cut the tiles from larger tiles (he made 4four 6 1/2" tiles from one 13" by 13" tile). After several calls and emails to some very smug managers, Consumers Kitchens and Baths management has told me that they will not refund my money and they have gone as far as they are willing to with this. My only recourse is to show you - the consumer my pictures and tell you of my experience so you do not make the same terrible mistake!
The company is going to provide me a full refund for the backsplash.
un profesional service
1)Don't deal with Consumers Kitchens and baths. After 12 weeks we are still waiting for cabinets that were promised to be in 1 to 2 months ago. 2)Found out that Consumers kitchens and bath ordered a different cabinet color and wood than on the signed sales order and they refused to correct the problem.This was before the cabinets were manufactured and 6...
Read full review of Consumers Kitchens And BathsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!