Danielle Janine Jewelry reviews and complaints

Total scam operation. I found them on Facebook, ordered the initial product. They sent me two more products as well and charged my credit card. I frove to their location and returned all three products. They were reluctant to give me any authorization of my return. To date, I have not received the $187.18 credit due to my credit card. I filed a complaint with the better business bureau. Beware - this is a scam!

Once I placed an order for memembership they continued to charge my credit card 5 times in on month, whoch I did not tell them to do I think it is bad bussiness and they are running a scam on consumers6e35e

I sent back 6 unopened packages last month, and have not received credit for them yet. I called 2 weeks ago and was told oh. yes you will be credited. I have not as of yet.

They ripped me off I returtned everything BACK never open! YHET kept billing my credit card even after I called & cancelled ! I SENT EVERYTHING BACK UNOPENED !

Really? you bought jewelry on facebook? Ok, listen closely... Did you hear that? No, look down hear... It's the money you could have saved if you used some ###ing common sense... Holly ### we have a winner..

Scammed in California as well. Placed an order in August, received trial piece which my 4 year old neice could have made, received the 1st piece of jewelry within the same week. It was not worth the envelope and postage paid to send it. Called, canceled the subscription and within the same week received 3 more packages, all at $68.00 per package! Called and said indicated that the jewlry was not wanted, account had been canceled and wanted a refund. Was instructed, by Meah Gordon, customer serivce manager (according to her fax page) to send jewelry back and $$ would be credited back to my account, and they would expedite refund as they. Sent jewelry back, with delivery confirmation. They received September 2nd, looked for refund, none. Called back a few weeks later, was then told that refund could take 30-60 days! Called back October 16th, was told that it wouldn't credit until November 9th. It is now November 23rd, all I keep calling and all I get is a recording saying all CSR's are busy...please wait, then after waiting, msg says they are still busy, please leave name and number and someone will return my call...right! Doesn't happen. There is another number besides the 888-shp-dani number that I will be calling tomorrow to try and reach in sales [protected]--Brian Dell (Bell)?--Option 8, to see if I can get a live person. This number belongs to P.O. Incorporated or Pill (Peale) Incorporated hard to understand the recording as I am calling after hours tonight. I will also get a dispute form but not sure this will work with a debit card w/visa logo--cash came directly out of my account. THIS COMPANY IS COMMITTING FRADULENT ACTS BY STATING IN THEIR TERMS AND CONDITIONS THAT IF NOT SATISIFIED WITH PRODUCT, SIMPLY RETURN, NO QUESTIONS ASKED, AND MONEY WILL BE RETURNED. THEY NEED TO BE PROSECUTED AND MADE TO RETURN ALL MONIES WITH INTEREST!

I too bought into the jewelry. I am the worst of the lot. I did not read the fine print and received a total of 15 pieces. I loved my $9.00 piece and it was worth what I paid for it. After that, I kept receiving pieces. I went online and then read the fine print on anothe page to see that it was a membership at @68.00 each. I was now receiving pieces every two weeks, sometimes twice a week. I called and cancelled at the 6th additional shipment and asked about returning being told to return for a full refund. I kept getting shipments. After another 3 shipments I called back and was told that I had not cancelled my membership. I cancelled again. I was told that another 5 pieces were already released to ship and could not be stopped. I returned everything. they received it on august 12th. I have been calling and calling. I get told that it takes one to two billing cycles for the credit to show up...I used my debit card. I called my bank who says at the most it takes 5 days, however it should not take that long. I became angry and found this site on September 10th. After reading each complaint I said not me. I will not be taken and I wonder if the owner knows that his customer service team is treating customers this way. I like to give everyone the benefit of the doubt. after fully looking at this site I discovered that shopdani.com is owned by Brian Dale of Peel Incorporated. He can be emailed at briandale@peel.com. I also went to the BBB site and found the Peel, Inc phone number. It is Phone: [protected]. In my case it was late and after housrs. They have a name phone directory where you type in the first 4 letters of the first name of the individual you wish to speak to, and then press star. Of course I entered the first four of his name and I got his voicemail. I left a message requesting an immediate call and left my home and cell phone (I had a doctors appt the next day). On September 11th, we were on the way to the doctor and my cell phone rang. His company customer service manager, Jennifer called me. He had forwarded my message to her. she was glad to hear from me because they had no idea that people were being treated like this and agreed that it is unacceptable. She could view every time I had called and who I had spoken with and was going to discuss this with the customer servie manager at shopdani.com. She can be reached directly at [protected], ext. 18. she immediately went in and credited me for the full shipments as we spoke and requested that I give it 72 hours to credit to my account. she asked that if iin 72 hrs it did not credit to my account that I call her back. Today, September 12th, I checked the bank and the full credit amount was posted to my bank acccount this morning. If more people researched how to contact the main company you might get results. Please contact Jennifer for results and maybe we will see a turnaround at shopdani.com!
Sincerely,
Cathy Wright

If SHOPDANI has taken money from you and has yet to credit it back, please file a consumer report at http://www.ftc.gov/index.shtml, click on 'Consumer Protection', 'File A Complaint' than on the right you will see 'FTC Complaint Assistant' Click on that and begin

I ordered what I thought was one necklace and did not realize that it was a program. One package appeared in June. Fine. Then another appeared so I called, was informed it was a program and I cancelled. Within the next week I received 6 unordered packages. I was told to return the unopened 6 packages which I did in June. Today is July 10. $68 times 6 was removed from my account and to date nothing has been returned. I agree with the others that this is underhanded and unacceptable. I am notifying my Attorneys General.

I had six packages that i sent back unopened on May 15th 2009 and have not been credited yet! Spoke to a supervisor and was told it would be back into my account before July 15th 2009. I told her if it was not i would get a lawyer. Also i will get a credit card dispute form too. Thank you for that advice. Sincerely, Another Dani Scamee

Same thing happened to me!

Found that I had a debit from my checking account in the amount of $79.00. I tried to call the companie in hopes someone made a mistake and put in a wrong account number. I have yet to hear back from them nor can I get hold of anyone there. The automated answering system will alway end up telling you to leave a message and they will call you back.

I have had such good luck on the internet, so I didn't even look up the business before I ordered. I loved the piece I got, but when four boxes appeared within a week I should have known. I cancelled right away, but too late, six more boxes appeared. I should have kept all the stuff, at least I'd have something for my money. I want to know besides all the complaints, has anyone started a class action law suit? I don't even know if it would work to put them out of business for good. I have learned to check something out before I buy.

ON 9/28/09, Through a promotion on Zynga Games I accepted the offer of buying 2 necklaces for 2 dollars. The application also stated that I would have three weeks to cancel my membership before another piece was sent out to me at the price of 68 dollars. I would than recieve one piece of jewlery at this price everytwo weeks.
A week later I recieved a piece that was not the two for two promotion and my account was charged 68.
I called and told asked them why I was sent that necklace when I was not to recieve on for three weeks after signing. I cancelled my account and told them I would send the item back. The following week with in two days time I recieved two more items and was charged 68 for each. I called but it was past business hours. The next day I called them from my break asked why I was recieving more jewlery when I cancelled my subscription and sent the peices back. They said that I was not in the computer as cancelled and so he than said that he made sure that it was cancelled and that from the time they recieved the 3 items it would take 30 days for me to recieve the money. I asked about the two pieces I actually ordered and they said they were back ordered.
The last time I was actually able to get hold of them was 10/20/09 when they confirmed that they had recieved the items in question and I should be recieveing my refund for them. It has been 38 days since my call and I have called them everyday and have not been able to get though. I have left messages for them to call me back. I have heard nothing from them.

In December 2008 I ordered jewelry online and then received another package from this company indicating it is a membership that I would be receiving jewelry monthly. I immediately called them and cancelled and sent the jewelry back, they refunded the membership fee that they had taken from my checking account in the amount of $89. November 24 I noticed an transaction on my bank statement on line that $89 was taken out again for this same company, and November 27 another $89 was taken out. I notified my bank, they could not do anything for a check card transaction to stop it, told me to contact the company that took the money and then contact their dispute department. This seriously overdrafted my account. Being a holiday weekend it will take time to resolve because the company is only open Mon-Fri. That is a total of $178 they took from me without authorization since the cancellation in 2008.

I still have the receipt from UPS store where I mailed the junk back...like many of you I got 3 junk necklaces of supposed gem stones. Funny the gemologist said it was plastic. I called every month it went from 30 days to 60 days to 90 days then in November I called said I would have the 207.00 back in my account. The day after Thanksgiving I checked my account online and low and behold I had another charge of 89.00 in my account. Turned this on over to my bank and they got the refund. But too late for the other one. I just emailed Jeff lets see what happens.

I too posted it on Farm Town, where I did this for coinage for the game and on my facebook account. I also contacted the BBB in Chicago and the Attorney Generals office and filed with them. Didn't think of the FBI fraud department.

Same thing happened to me and if you get any refund from this company, you will be lucky. I had to file a police report for fraud and my bank is refunding me. I cancelled my "membership" to this jewelry club (which I never authorized either) in November 2008 and just last week (11/27/09) they charged my debit card $89 out of the blue. No one has ever returned the numerous messages I've left on their customer service line and no live person ever answers.

I finally go tmy refund! just keep emailing Jeff and call every weekday. it's tedious, but I got my 128.00 back.

PLEASE EVERYBODY! DO NOT GIVE THIS COMPANY YOUR CREDIT CARD NUMBER OR BUY ANYTHING FROM THEM, THEY ARE A COMPLETE SCAM, THEY WILL KEEP TAKING MONEY OUT OF YOUR ACCOUNT! IF YOU HAVE GIVEN THEM YOUR CREDIT OR DEBIT CARD NUMBER, CLOSE THE CARD IMMEDIATELY! I AM FIGHTING TO GET A TOTAL OF $285.00 BACK FROM THEM RIGHT NOW, I HAVE REPORTED THEM TO THE BBB AND MY BANK IS INVESTIGATING FRAUDULENT CHARGES BY THEM! I ORDERED THEIR PIECE OF CRAP NOT WORTH $1.00 NECKLACE FOR $9.00 TRIAL AND THEY IMMEDIATELY CHARGED MY ACCOUNT $70.00, SENT ME 2 NECKLACES AND TOLD ME TO SEND THE ONE BACK UNOPENED TO GET THE $70.00 REFUNDED, I DID AND ALSO CANCELLED ANY FURTHER SHIPMENTS OR CHARGES TO MY CARD, THEY TOLD ME THERE WOULDN'T BE ANY MORE CHARGES OR SHIPMENTS FROM THEM, THAT WAS SEPTEMBER 4TH, YESTERDAY THEY TOOK 2 CHARGES OUT OF MY BANK ACCOUNT FOR $89.00 AND NEVER DID REFUND THE $70.00! DO NOT DEAL WITH THESE PEOPLE, YOU CANNOT GET A PERSON ON THE PHONE ANYMORE, YOU GET A RECORDING TELLING YOU TO WAIT FOR THE NEXT AVAILABLE REP, AFTER ABOUT 4 OR 5 MINUTES IT COMES BACK AND SAYS "UNFORTUNATELY ALL REPS ARE BUSY, LEAVE A MESSAGE" AND THAT MSG WILL NEVER GET A RETURN PHONE CALL! SCAM...SCAM...SCAM...! CALL YOUR BANK IMMEDIATLY TO CANCEL ANY CARD YOU HAVE USED WITH THEM, THEY WILL KEEP TAKING RANDOM AMOUNTS OF MONEY FROM YOU WITHOUT YOUR AUTHORIZATION! I ALSO TRIED TO CALL FROM MY HUSBANDS PHONE THINKING THEY MIGHT HAVE BLOCKED MY NUMBER BECAUSE OF ALL OF THE PHONE CALLS I MADE TO THEM AND WHEN I CALLED FROM HIS PHONE I GOT "THIS TOLL FREE NUMBER DOES NOT ACCEPT PHONE CALLS FROM THIS AREA CODE! I AM SERIOUS, DO NOT DEAL WITH THIS COMPANY! CHECK THEM WITH THE BBB, A BAZILLION COMPLAINTS!

I put in my complaint with the bank back on Sept 1, 2009 they now say because of the semi monthly that I put in the 2nd order and should have to pay the 80$ for product I only have the first $9 piece in my hands, First off the order I did get was not even close to the earrings I ordered but some necklace I could have made for 3$ with products from our local Michael's or any other craft store..
I think perhaps its time we the people maybe consider trying to get a multiclass action lawsuit on Danielle Janine Jewelry..

I returned mine in June and called to cancel and all was good. Then end of Oct 2009 I see $89 taken off my card. and then I get another necklace in the mail. Not even my address! I call and call to no avail. Two weeks later another $89 off. I call and call and no return phone calls. I filed a report with the BBB of Illinois and find lots of complaints against this company. My company is going to change the numbers of my card to stop them but it freezes my card for 10-14 days. I can file a dispute and it could take 3-4 months to get my money back.

That Necklace is worth about $10 if that. I certainly am not paying $89 every other week for one.

I signed up when Danielle Janine Jewelry was running $2 promotion. They took the $2 but a few days later then withdrew $68 before I even get the promotion jewelry. I called the toll-free number on the letter to cancel and talked with a representative which said I would receive my $68 in 2 billing cycles that was 2 months ago. I called several times since between the 10am -6pm time frame and only get a automatic voice mail which I left messages.

PLEASE STAY AWAY FROM THIS COMPANY.

I also had the same thing happen to me! I orgered a $9.00 necklace and recieveded this piece of junk a short time later. within 2 weeks 2 more packages arrived and again within 10 days 2 more arrived, and then another, By the time all is said and done, I lost $349.00. To make matters worst I started 2 get overdrafts pullede out of my account to the tune of $180.00. Now the bank has overdrafted my account $280 for the fact Dani never reemburst my account! I am disabled, have been this way sxince 1997. Don't know what to do or where to get help! BEWARE PEOPLE, BE VERY AWARE! ALL THEY DO IS RIP PEOPLE OFF AND THE BANKS DON'T HELP EITHER! Oh yes, I never recieved an invoice for any of their products either!