Derma Juvenate reviews and complaints
Dishonesty
I ordered the risk free trial of this product, the only charge being shipping. I did receive the product and was advised that I had a limited time to cancel if I was not satisfied. I was not satisfied with the results and cancelled within the time period. I was advised that my account was cancelled but I had the option of either keeping the product for a charge of $38.00 or I could return it. Since shipping would be approximately $20.00, I decided to accept the $38.00 charge to my credit card. I threw the product in the garbage and did not expect any further charges from this company. Much to my dismay, my next month's credit card statement showed that I was charged $101.33 by this company. I immediately called them and demanded that the charge be reversed. After at least 15 minutes of arguing, they agreed to refund me $60.00. I am now going to the bank and getting a new credit card. I acted in good faith but this company does not thrive on good faith. My advice is to stay clear of this product and this company.
Trial scam
I decided to try Derma Juvenate product as a free trial only to pay shipping of $3.99. I got the cream and they charged my card $3.99. Exactly two weeks later they charged the same credit card for $80. About two weeks after I received another cream from them. Close them down!
Read full review of Derma Juvenate and 19 commentsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!