Ems Speed Post reviews and complaints
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Handling of letters
I recieved my letter containing my advocates practicing licence folded even when clearly it was mentioned that it shouldn't be folded also damaging my licence.
No use of arguing with the guy who delivered it to me anyways wasn't highly professional behaviour or even professional at the very least.
However it's pretty absurd what you did there pls train the staff in handling cargo better
Delay
I had sent a speed post via EMS on the 14th of July, 2015 to Kochi. I expected it to arrive on the 19th or 20th of the same month since i had posted through the same postal service a couple of weeks back. The post gets delivered to Mumbai and from there to Kochi. Till date (24th July 2015) it shows that the post has been departed from mumbai. I called the office to see if the post has arrived and so far nothing has been delivered. I called Mumbai office numerous times to complain but it says the line is busy or the line does not work. I tried emailing to mumbai office as well but it says that the email does not exist. Is this a scam regarding customer service? Because i see no effort being made to ensure that the customer is satisfied with their service.My reference number is : EE110853200QA. It was important that the post arrived on time.
missing parcel
This is a month waiting for a parcel mailed from Canada on January 18.The track number is EE159305795CA,
Track is indicating that it left canada on 22, when I go to my local post office their system indicates that the parcel was handed over on 24 on stansted airport in London, now it is february 16 and I have not received my parcel and the track it is still indicating that my parcel is on transist to delivery.I am worried to wait for ems parcel for all this long.Should I conclude that my parcel is finally Lost?
please advice and share your experience it will be highly appreciated.
Now is 26th february and still nothing is showing up.This isnt fun.
a postman named pahop singh demanded money for a company registration mail. it was a very very imported mail for me and he was not ready to give that mail to me without money and finally i had given rs 100 to him .I want to take action against that kind of people.
I am very much annoyed today...coz someone sent me a gift (a wallet) with so much love...and these fu***rs have stoled it in the midway...and stitched the packet again and sent me the empty packet...and the worst part is when i am trying their phone numbers all of them are not reachable...
This is a month waiting for a parcel mailed from ukraine on ferbury 14.The track number is, EC610547716UA
Track is indicating that it left ukraine 16 ferbury, now it is march 16 and there have not received my parcel and the track it is still indicating that my parcel is on transist to delivery.I am worried to wait for ems parcel for all this long.Should I conclude that my parcel is finally Lost?
please advice and share your experience it will be highly appreciated.
parcel not delivered
i bought a battery from aliexpress.com on 23 dec 2012, when i tracked the item it has been reached kolkatta customs on 8th jan 2013. i dont have further idea of my parcel.til now i didn't receive it. it is more than a month. Why is india post too slow in delivering a parcel, i think they are making it slow to promote private courier companies. i think so because i got another parcel from same website with in a week.
Please consider my complaint . my parcel tracking number is RB000396414CN
The complaint has been investigated and resolved to the customer’s satisfaction.
My speed post no. EF000000001IN booked at Sitamarhi H.O. A/T Sri Neeraj Kumar, Head POst Office, Sitamarhi has not been delivered till the date.
Please reply soon.
We want to inform anyone about the EMS poor quality service, the worse ever service you can get.
We have send two set of documents, two shipment ( EE107076678TH & EE107076681TH) on the 10th April.
The document arrived at Frankfurt (Germany the 9th of May) after a complaint made at EMS Beach rd Soi 13"2 - Pattaya by us on the 7th of May as the documents (by tracking service) result to still at Bangkok Airport.
On 13 May the final destination has not received yet the documents.
The shipment cost is 2700 Bath (69 Euro) each envelope contain 8 pages A4, nothing special, envelope, time sheet and receipt of Hotel and air tickets.
We believe the EMS use "camels" or "donkey" to deliver our documents, there's no other explanation to such huge delay, a normal mail would be three time faster and much more cheaper.
Will never use EMS and we suggest to do the same as they have prove to be a total waste of time and money.
Bridge Consulting IT Co., Ltd. management (Thailand).
Speed Post Delayed to deliver
The package is not yet delivered to Indore at my home and My parents have visa interview on MAy 21.
Label/Receipt Number: EI06 7612 509U S
Class: Express Mail International®
Status: Out of Foreign Customs
Your item cleared customs in INDIA at 2:19 pm on May 14, 2011. Information, if available, is updated periodically throughout the day. Please check again later.
Enter Label/Receipt Number.
Enter Label / Receipt Number.
Detailed Results:
Out of Foreign Customs, May 14, 2011, 2:19 pm, INDIA
Arrived Abroad, May 14, 2011, 10:36 am, INDIA
International Dispatch, May 10, 2011, 1:46 pm, ISC NEW YORK NY(USPS)
Arrival
Acceptance, May 09, 2011, 9:23 am, PITTSBURGH, PA 15219
The complaint has been investigated and resolved to the customer’s satisfaction.
A speed post sent by LIC of India, M.G.Road Brach, Thiruvananthapuram containing the money back cheque under cover of EL0375102591 N dated 21st June 2011 is yet to be received by me. The track shows it has been delivered to me but that is not the case.
M.Sreenath
Chief Manager
State Bank of India
Local head Office
Thiruvananthapuram
non delivery of the parcel
I sent one parcel containing some old things weight only 1.5 kg to jalandhar, punjab in india from south korea as sample on 17th Dec., 2008 but it is still not delivered. MY PARCEL NO. IS EM [protected] KR DTD. 17/12/2008
I enquired on internet www.epost.kr and the information is only up to 19th dec., 2008 that it has been HANDED OVER TO CARRIER from incheon, south korea. after there is no information that where the parcel is now.
Today on 29th dec., 2008 i got reply from korean post office, incheon that they got reply from indian ems center that my sent parcel is helding at delhi custom, india.
I do not know what the people at indian custom doing with my parcel and why the EMS people are not delivering the said parcel and why there is not information. there is nothing inside the parcel for SALE . they are old things free of cost TO ADDRESEE marked as samples FOR NO COMMERCAIL VALUE.
I tired india custom tel. phone 91-11-[protected] many times but there is no answer. I am really not happy with EMS services in India.
I MUST ADVISE TO EMS SPEED POST COMPANY TO GIVE THEIR RIGHTS FOR EMS SERVICES TO SOME PRIVATE COMPANY INSTEAD OF INDIA POST OFFICE IN INDIA BECAUSE THERE ARE MANY CRUPT PEOPLE WHO STEAL THE THINGS INSIDE THE PARCEL OR THE CUSTOM PEOPLE STAYING AT DELHI MAIN POST OFFICE TAKE THE BRIBE TO DELIVER THE PARCEL AND MAKE HARRASHMENT TO PEOPLE.
d/sir, i post my registry on 6/0, 7/13 to USA from hpo jhilmil vide regisered document no Roo69694925IN but near about one month has to near the document was not delivered by now and the same was not tracing in your system .please check and reply and arrange to deliver the document earliest possible.SURENDRA KUMAR JAIN, 4address 9, janta flats, vivek vihar, phase I, Delhi-110095, M [protected], Mail address skjain_co@rediffmail.com
Package delivery problem!! - URGENT
Hi,
I have sent a speed post (No. EE357307437IN) on 22nd Dec 2007 from C V Raman Nagar Post office (Bangalore) to Bhagalpur(Bihar) which contains a demand draft of Rs 49,800 for my Uncle. But till date the status of the post is not available online, Its showing "Delivery information is not available at present". i tried collecting information from the C V Raman Nagar post office,bangalore and also wrote a complaint letter addressing the post master in the hard copy format. But still there is no updates on that. Also , i tried reaching Bangalore GPO but i am getting no response. This is really very disgusting and frustating for me now as i am suffering from the ineffeciency of speed post department for a long time. Request you to do the needful as soon as possible as it is very urgent.
Thanks,
Rupesh
Non delivery
my letter booked on 27.12.07 by speed post recpt no.EE 897949680IN for new delhi has not yet been deliverd.
I was dispached a speed post 28.07.17, bhagalpur. But it was not delivered. Is speed post no. EF298873218IN
Kindly take an immediated action. it was urgent speed post
DAYAKANT PRASAD
jr. ACCOUNT OFFICER
GMTD BSNL
BHAGALPUR
Mob: [protected]
Hi,
MY father has posted a parcel under speed post. EU257814997IN
still now i have not recieved the same. I want it very urgently.
status is shown below
DateTimeStatus atStatus07/03/201400:26:30GHAZIABAD [censored]em Received07/03/201403:59:08GHAZIABAD [censored]em bagged for PUNE SH07/03/201404:17:49GHAZIABAD SHBag Despatched to PALAM TMO07/03/201412:27:24PALAM TMOBag Received08/03/201419:30:06PUNE SHBag Received08/03/201419:30:19PUNE SHBag Opened08/03/201419:30:20PUNE [censored]em Received
I have posted a letter under speed post (NO. ED725516001IN) from Rohini, DELHI-110085 on 03.09.2012 to reach at Bangalore. Track record shown that the letter is undelivered.The letter is urgently needed to reached to precipitants other wise I may be in trouble It Is My Kvpy Form.
Please do the needful.
Track Result for:ED725516001IN
Booked at Booked On Delivered at Delivered on
Rohini Sector 5 S.O 03/09/2012 Not Available Not Available
Details:
Detailed Track Events For ED725516001IN
Date Time Status at Status
03/09/2012 16:19:37 Rohini Sector 5 S.O Item Booked
07/09/2012 23:24:15 NEW DELHI Item Received
08/09/2012 04:12:05 NEW DELHI Item bagged for BANGALORE
08/09/2012 05:09:42 NEW DELHI Bag Despatched to PALAM TMO
08/09/2012 06:37:12 PALAM TMO Bag Received
08/09/2012 06:43:32 PALAM TMO Bag Despatched to BANGALORE
08/09/2012 23:10:38 BANGALORE Bag Received
08/09/2012 23:49:05 BANGALORE Bag Opened
08/09/2012 23:49:06 BANGALORE Item Received
08/09/2012 23:50:58 BANGALORE Bag Opened
08/09/2012 23:50:59 BANGALORE Item Received
09/09/2012 01:41:46 BANGALORE Item bagged for Malleswaram S.O
09/09/2012 23:51:40 BANGALORE Bag Despatched to Malleswaram S.O
10/09/2012 06:48:41 Malleswaram S.O Bag Received
10/09/2012 07:13:28 Malleswaram S.O Bag Opened
10/09/2012 07:13:28 Malleswaram S.O Item Received
Thanks,
Adarsh Gupta
120 Sector-23, Rohini, Delhi-110085
I was dispached a speed post 24.10.08 leh, ladakh. But it was not delivered. Is speed post no. EU 709892556IN
Kindly take an immediated action. it was urgent speed post
Mukesh Mishra
Project Assistant
CEE Himalaya
Lucknow
Mob: [protected]
I was dispached a speed post 24.10.08 leh, ladakh. But it was not delivered.
Kindly take an immediated action. it was urgent speed post
Mukesh Mishra
Project Assistant
CEE Himalaya
Lucknow
i was about to recieve a speed post from vtu university, BELGAUM but hadn't recieved it yet. it was dispatched from belgaum on 19 march and was scheduled to reach at the following address:near bus stand banhatti, tal-jamkhandi, dist-bagalkot, karanataka.i have visited the belgaum speed post office and banhatti speed post ofiice but no response.
kindly make an immediate arrangement so that i can recieve the certificate at the earliest
i was about to recieve a speed post from symbiosis institute, pune but hadn't recieved it yet. it was dispatched from pune on 22nd july and was scheduled to reach at the following address: k-401, gali no. 8, mahipalpur, new delhi-37. my fellow members the same and since i have to submit a draft to the concerned institute but can't submit it without the apllication letter that is in the package that was mailed from pune through ems spee post.
kindly make an immediate arrangement so hat the package can be recieved at the earliest.
Delay in delivery
My item has been lying with international airport since Sep 13. There has been no calls to me about when the items will be delivered. This is a criminal delay at the airport whatever may be the reason and how can i be sure even now when it will reach me.
And number of phone calls to the EMS speed Post did not help simply because it is either engaged or keeps ringing. Very very frustrating experience... Beware!
you all are better of, my ems parcel left canada last month as per track number, a month now not knowing where abouts of my valuable parcel.
my credit card track no is [protected]
My father posted some important agreements on 2-jan -2008
to Mysore till now I did not get it. Even I am unable to track the status of my docs.They are not maintaining the track list,it is very bad, it seems for 2 days delivary they are taking 2 months.
No trace of post available!
My family posted an envelope of highly important documents by EMS Speed Post. A week gone, and no trace of it. When we checked the online tracking system, the message we got every time - "Delivery information is not available at present. Please try again later." And when we call the GPO, the postman is as ignorant about it as we are! So in this so called Age of Communication and Information, we can't do much more that wait and pray!
If this is the condition, when it comes to emergency, whom do we bank on... Advise smb!
For any possible news on the status of the post, here is the tracking number:
EE504562022 IN
I have sent an item by Qatar post on 17 October 2017 to Kerala., It has reached in Mumbai EMS on 19 October 17 .It has held up in Mumbai until 29 October 17 and reached Kolkatha on 30 October 17, Until now it is with Kolkatha Forign EMS. Please advise me how I can get it and how I can legally claim the delay caused for a 4 days delivery schedule extended to 13 days or more.
Tracking Status :30/10/2017 12:31:04 India KOLKATA FOREIGN EMS Record item customs information (Inb) Air KOLKATA FOREIGN EMS Retention Reason : Awaiting presentation to customs commissioner
Please my Track code is EE328198227NG. I sent a parcel from Nigeria Umuahia to be precised on the 31st of Aug 2017 but i cant track it and they are on my neck to receive the package at South Africa UNISA to be precised .Please I need help
I send a parcel from India to China and its very important and urgent parcel. Its usually take 7 days and maximum is 10 days. still the package has been not delivered and also i am not able to track as well. Please reply me as soon as possible. Tracking number is ED487269562IN.
wrongly harassement by the postal and custom departments at Foreign post office at Mumbai. Many EMS parcels lying uncleared since very very long time and how citizens are being harassed by both the departments.
I have sent a parcel on 20th nov-2014 (from saudi arabia, riyadh ) and it has still not been delivered as yet my the ems speed post of mumbai, india to my friend ! its more than 15 days now, while I am writing this complaint.
I sent a Christmas package for my family from China to Canada on December 9th, 2015, with guaranteed delivery of 4 - 8 days...It's now December 30th and they can't find it! I looked on EMS tracking and it said it was in Mexico on December 20th, and has yet to be delivered to Canada...Actually, when we contact EMS they tell us they don't know where it is! EA062946730CN
What a pathetic courier!
And they don't compensate for anything!
Steve
Qingdao, China.
wrongly harassement by the postal and custom departments at Foreign post office at Mumbai. Many EMS parcels lying uncleared since very very long time and how citizens are being harassed by both the departments.
We want to inform anyone about the EMS poor quality service, the worse ever service you can get.
We have send two set of documents, two shipment ( EE107076678TH & EE107076681TH) on the 10th April.
The document arrived at Frankfurt (Germany the 9th of May) after a complaint made at EMS Beach rd Soi 13"2 - Pattaya by us on the 7th of May as the documents (by tracking service) result to still at Bangkok Airport.
On 13 May the final destination has not received yet the documents.
The shipment cost is 2700 Bath (69 Euro) each envelope contain 8 pages A4, nothing special, envelope, time sheet and receipt of Hotel and air tickets.
We believe the EMS use "camels" or "donkey" to deliver our documents, there's no other explanation to such huge delay, a normal mail would be three time faster and much more cheaper.
Will never use EMS and we suggest to do the same as they have prove to be a total waste of time and money.
Bridge Consulting IT Co., Ltd. management (Thailand).
I would like to tell you that indian international speed service is too, much weak and they need to improve.
I have sent one speed post document on 22th February from india to Qatar.
Today is 02th March still i didt recieve
Please advice what to do?
I too sent an envelope through Speed post containing urgent document ref: EI034870054IN on 19.01.2009 from Bhopal to Canada which is not yet delivered even after 2 weeks time. No status is available on tracking system also.
I dont know when it will reach Canada. This was blunder of my life to use SPEED Post and I wont commit mistake of using SPEED POST again.
Will authorities wake up and give me some information
sabah303@rediffmail.com
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