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The good, the bad, and the ugly - discover what customers are saying about Expedite Media Group

Welcome to our customer reviews and complaints page for Expedite Media Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Expedite Media Group.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Expedite Media Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Expedite Media Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Expedite Media Group. Your feedback is an important part of our community and will help others make informed decisions.

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2:11 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Like others I was charged for extra months I did not purchase. Worse, I found $600.00 worth of new charges after not hearing from them or speaking with them for nearly 2 years. If these people get your card they will charge it. I was able to get the charges reveresed through my credit card company. When I did work with these people they shut down my...

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12:14 pm EDT
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Expedite Media Group Scam/ Stole money

Expedite Media Group is a scam. I paid $1, 500 and got nothing in return . After paying $1, 500 up front it took them 3 months to put up a VERY POOR website. Plus they never added my e-mail address that was connected to the site. I have lost 2 business deals because of this company. I continue to call them to fix the site or refund my money and they do not call back. The sales boy/ VP name is Brian Kramer, this guy is a person NO business should trust. He is a pro spam artist and a master at stealing money. He is listed all over the internet as a crook. Go to Spamhaus ROKSO: Brian Kramer / Expedite Media Group or spamhaus.org to see his pro-file. Also google “brian kramer scam” you will see thousands of pages on how he stole money from people. Do not give him or Expedite your credit card information. Expedite Media Group and Brian Kramer are also listed on the Better Business Bureau website. BBB.org gave them a F rating. You can look them up at: www.bbb.org/.../business.../expedite-media-group-in-aurora-il-88013813
BBB Reliability Report for
Expedite Media Group, Inc
BBB Rating F

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BBB Accreditation
This business is not a BBB Accredited Business.

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BBB Rating for Expedite Media Group, Inc
Based on BBB files, Expedite Media Group, Inc has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
94 complaints filed against business
Failure to respond to 72 complaints filed against business.
6 complaints filed against business that were not resolved.
Overall complaint history with BBB.
Click here for an explanation of BBB Ratings

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Business Contact and Profile for Expedite Media Group, Inc
Name: Expedite Media Group, Inc
Phone: [protected]
Fax: [protected]
Address: 2 South Broadway . 2nd Floor

Aurora, IL 60505
Website: http://www.expedite-email-marketing.com/
www.expeditemg.com
http://www.expeditesimplicity.com
Original Business Start Date: February 2002
Principal:
Customer Contact:

Entity: Corporation
Incorporated: February 2002, IL
Type of Business: Electronic Mail Service, Web Design
BBB Accreditation: Expedite Media Group, Inc is not a BBB Accredited business.
Additional DBA Names: Expedite Media Group

Expedite Media Group and Brian Kramer are now using Marketingservices123.com as the new front company. Brian Kramer contacts people with [protected]@marketingservices123.com .

Expedite Media Group has 90 complaints on file with the BBB and a F rating. They have 22 complaints that are being investigated by the Illinois Attorney General's office.

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Chipper2375
US
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Mar 01, 2011 9:38 pm EST

I agree they are a scam. I got their email services. I tried to get new lists and no one answered the requests. I emailed and called to cancel and no one answers or calls back. I spoke to a lady named Andrea on the phone in November and told her I wanted to cancel. I have been charged every month since for 75 dollars and finally got it canceled.
Do NOT use their service.

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mish mash
Stoney Creek, CA
Send a message
Dec 03, 2010 1:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I too have been scammed. I picked up the service Oct 19th for a monthly service and they charged my card on Nov 1st (20 days) before the next months service. Then b/s back and forth to reverse the charges and they charge again and again. Intent was one month at 600.00 and the next at 200.00 They have charged a total of 2000 in the last two weeks. I am persuing legal action against them. EMAIL bmvdirect@gmail.com Steve

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SDJoslin
Thousand Oaks, US
Send a message
Oct 27, 2010 9:16 pm EDT

just got off the phone too with Expedite Media Group.
They had been charging me an $85 per month - and I only had an understanding of $15.

I should have checked my card charges more closely to catch this sooner.
I hope more people look for informtion on the Expedite Media Group
before they buy. And find this site and informtion to save them the pain and loss it sounds like many have experinced.

Stan Joslin

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cypresschick
US
Send a message
Jul 05, 2010 9:30 pm EDT

Dear Sirs: Good to know the person's name, so to avoid his scams. So many like him out there, I've become very apprehensive trying anything anymore. Sign of the times, I guess.

All I want to do is blog; dealing with these guys is like, what are they not telling me that'll be a big surprise down the line? How can one be creative when all the time that nagging little voice is saying, hey, dummy, what did you do now?

F'rinstance, I don't have a copy of my contract, as promised. How can I go forward with them? I can't, so there. See you around, world. NBA

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4:29 pm EDT
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Expedite Media Group unauthorized charges| unfinished work

BEWARE ! Expedite Media Group is nothing but a company that promotes email marketing, and website development but will take your money and never delivery the services. In fact they will charge up your credit card a soon as they get the number. They made numerous charges on my card that were hard to get reverse many never were. How are these crooks getting away with this? Brian Kramer is a scam artist that uses profound language and send emails that are replied like a 4 year old . They never finished my project I hired them for as well. I think they have their employee's in on the action as well. I am out thousand of dollars and lost months of time.

STAY AWAY FROM THEM!,

THOSE OF US WHO HAVE BEEN TAKEN BY THIS COMPANY NEED TO PUT TOGETHER A CLASS ACTION LAW SUITE!

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SDJoslin
Thousand Oaks, US
Send a message
Oct 27, 2010 9:15 pm EDT

I just got off the phone too with Expedite Media Group.
They had been charging me an $85 per month - and I only had an understanding of $15.

I should have checked my card charges more closely to catch this sooner.
I hope more people look for informtion on the Expedite Media Group
before they buy. And find this site and informtion to save them the pain and loss it sounds like many have experinced.

Stan Joslin

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davidalpha1
San Diego, US
Send a message
Jun 16, 2010 6:22 pm EDT

I`m doing an organic campaign so all there phone numbers and URL`s go to a [redacted].

http://xpeditecorp.com/
http://www.expeditemg.com/
http://www.expeditemediagroup.com/
http://www.expeditesimplicity.com/
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

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davidalpha1
San Diego, US
Send a message
Jun 16, 2010 6:20 pm EDT

I called the police and files theft charges per my bank...Same story, wanted to try 1 million emails...there software sucks...no one who works there has a clue...I thought they were shady but I never thought they would steal2000.00 out of my account...2 weeks into the 1st month...They said its a 2 month minimum but could not explain why the 1st month was 500.00 but 2 weeks later its 2000.00...complete scam...When I called Brian Kramer to ask why he did this he said its a question for billing...Anyhow, I filed a police report against Brian Kramer and Expedite...I filed a complaint with the IL AG...I`m also hving a local Chicago Attorney serve them cival papers because I`m sueing them for every day my money is gone. Everyone has to follow there complaint through. Dont let these pice`s of [censor] keep your money.

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davidalpha1
San Diego, US
Send a message
Jun 16, 2010 6:15 pm EDT

How do we do this...lets start a website of all the people scammed by Brian Kramer.

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Bernie Bellan
Winnipeg Beach, CA
Send a message
Jun 12, 2010 12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have also been scammed by this company. Not only did they not provide me with any service, they have continued to debit my credit card.

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CJV Digital
GB
Send a message
Apr 26, 2010 8:31 am EDT

I wish I had found this board before doing business with Expedite, or whatever they call themselves this week!

We were looking to move our email business from an existing email provider to a new partner and decided to test the system before making a commitment, good job we did not move over totally as after the first few months it became a disaster!

The level of customer service is appalling, not only do they take double payments out of your account without your knowledge, when you try to talk with them to sort it out their customer service is non -existent.

I have left in excess of 10 phone message, sent loads of emails and wasted far too much time, but they have stolen my money! I highly recommend to anyone looking to do any email marketing to totally avoid Expedite Email.

I have been so hacked off with them, i have published an e-book with the email strands so anyone else looking to do business with them will not make the same mistake - see http://www.expeditecomplaints.paperviewer.co.uk

You are welcome to add to it!

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2:03 pm EST
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Expedite Media Group Scam and stealing

I had an account with Expedite Media Group for One Month. The service did not help me for the first $300 that I paid. I closed the account within 30 days (Opened March 10, 2008) but as I checked my bank statements (to do my taxes on January 26th 2009), I found that Expedite had charged me ever since March and continued through January 2009, sometimes twice a month. (I emailed and called and it stopped). Total $2200 charged in excess of the first month. 10 Charges in 8 Months.

I have an email dated April 10th, 2008 showing, I was only supposed to be billed $300 for the first month which happened on March 10th 2008. Our emails back and forth in the first month show that the service was not working for me and I trusted that the account would be closed and no more charges made.

Two employees (Nicole Meyer, Manager to/and Kate Malley, Account Rep.) have said that a refund was in the works but it has been over a month. They continue to say that an email will be sent to me that I have asked for many times and that they will have the accounting department call me in and hour (never do).

They have said that the first $200 that I am asking for, I am not entitled to because it was billed before I canceled. They billed too early and sometimes twice per month. I canceled within the first month.

This is totally unbelievable that they can stay in business doing this.

Chase Bank Visa says that there is nothing that they can do for me.

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Richard
US
Send a message
Jun 10, 2016 5:14 am EDT

I just signed up on this site because I have just officially been SCAMMED

I hope people reading this will:
1. Avoid being trapped the same way.
2. Possibly point out how I can send these people BEHIND BARS WHERE THEY BELONG.

You can also call me stupid if you like.

I put up a couple websites, built some software, wrote an ebook and enjoyed some decent success. I looked for a way to kick it up a notch. I decided to promote my project management freeware application to students. I thought the best way to do that was an opt-in email campaign.

Perhaps the idea wasn't bad: free product that really helps, a couple affiliate ads and some adsense...

I looked into companies that offered this and saw through a few obvious scams like www.spamfreeadvertising.com (If you use Alexa, check out the comments you'll laugh.

I found a company that actually had a physical address, a real phone number and a clean Better Business Bureau record, or so I thought.

I started getting doubts when they used gmail to send me their proposal, hesitated a couple weeks and took the plunge anyway.

To keep the story short, I'll just say that their campaign stats were nothing close to what my webstats and google pageview output were telling me. In a minute I knew I was screwed :eek: .

I won't rant on about how the phone calls went, I'm sure you can imagine. The proposal is legally worthless (I could have sent it to myself).

I'm in for a $1100 net loss, + the phone calls (long distance).

Then I did what I should have done before, look deeper. They move every six months and have a BBB record for each address. The past ones aren't clean, obviously. BAM!

It'll take me months to recover from that and actually do some advertising that works.

STAY AWAY FROM EXPEDITE
or any website with the word expedite in it.

Unfortunately they rank high in google under "email marketing", so these people are making a BUNDLE of scam money (enough for quite a few people to live on apparently, + the occasional move from one town to the next).

Any suggestion will be highly welcomed!

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Rick_Harrison_C2Se
Biloxi, US
Send a message
Nov 22, 2012 7:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

If you have been defrauded by these ### contact us at rlharrison@gmail.com we intend to prosecute them.
We have also been in contact with Daniel Pitariu as well.

http://www.complaintsboard.com/new_complaint/

Pam Bondi can't wait to help: Florida http://myfloridalegal.com/pages.nsf/main/c4f4d606419b87dd8525737e005a958a

www.fbi.com fraud division http://www.ic3.gov/default.aspx

Department of justice ~ http://www.justice.gov/actioncenter/crime.html

Attorney General Lisa Madigan’s Consumer Protection Division has been notified and will prosecute additional information and recordings are being provided to all agencies. http://illinoisattorneygeneral.gov/consumers/index.html

Don’t mess with a decorated combat veteran! Simper Fi.

Take the website down now! We have notified the department of justice and the federal bureau of investigation, the federal authorities have all the information including every call recorded. As an American protected by the “Americans with Disabilities Act” you have violated federal law and we are going to prosecute to the full extent of the law.

You will be receiving subpoenas, count on it.

A nice surprise for you about your fraud; but we will not discuss all the charges here they will remain the surprise; however, we are being represented by a very mean but good team of lawyers from Sonnenschein Nath & Rosenthal, we have contacted several of the clients you have raped and have filed a class action suit with the “intent of notification” filed in the U.S. District Court in Chicago. The state attorney office is fully aware and will also be involved in the investigations and subsequent prosecution. I hope God kills each of you and sends your ### to hell, I would love to be the transportation to ensure you make there.

Run, please I personally asked you to flee it makes the hunt more fun. As an accomplished and decorated “two tour “sniper in Vietnam, I thoroughly enjoyed my job and will always cherish the opportunity to re-address the option again, sleep tight you three. You have defrauded a person protected by the Americans with Disabilities Act and a decorated Vietnam veteran.

You have made a series mistake Nicole and Viet if that is really your names. It is a federal crime to defraud a handicapped senior citizen not to mention a decorated veteran under the disabilities act; you will not stand a chance. We are going to have you all arrested and press charges by the way under US federal law a handicapped senior can record all transactions and they are admissible in any court of law in the United States.

Expedite Media Group
(Complaint Comment)

Posted: 2012-01-12 by

Scam and stealing I am from Australia and was approached by Contact Maverick:

Tony Rocco
Account Manager
[protected] (office)
[protected] (cell)
[protected] (fax)
Tony@contactmaverick.com

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Rick_Harrison_C2Se
Biloxi, US
Send a message
Nov 22, 2012 7:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

If you have been defrauded by these ### contact us at rlharrison@gmail.com we intend to prosecute them.

We have also been in contact with Daniel Pitariu as well.

http://www.complaintsboard.com/new_complaint/

Pam Bondi can't wait to help: Florida http://myfloridalegal.com/pages.nsf/main/c4f4d606419b87dd8525737e005a958a

www.fbi.com fraud division http://www.ic3.gov/default.aspx

Department of justice ~ http://www.justice.gov/actioncenter/crime.html

Attorney General Lisa Madigan’s Consumer Protection Division has been notified and will prosecute additional information and recordings are being provided to all agencies. http://illinoisattorneygeneral.gov/consumers/index.html

Don’t mess with a decorated combat veteran! Simper Fi.

Take the website down now! We have notified the department of justice and the federal bureau of investigation, the federal authorities have all the information including every call recorded. As an American protected by the “Americans with Disabilities Act” you have violated federal law and we are
going to prosecute to the full extent of the law.

You will be receiving subpoenas, count on it.

A nice surprise for you about your fraud; but we will not discuss all the charges here they will remain the surprise; however, we are being represented by a very mean but good team of lawyers from Sonnenschein Nath & Rosenthal, we have contacted several of the clients you have raped and have filed a class action suit with the “intent of notification” filed in the U.S. District Court in Chicago. The state attorney office is fully aware and will also be involved in the investigations and subsequent prosecution. I hope God kills each of you and sends your ### to hell, I would love to be the transportation to ensure you make there.

Run, please I personally asked you to flee it makes the hunt more fun. As an accomplished and decorated “two tour “sniper in Vietnam, I thoroughly enjoyed my job and will always cherish the opportunity to re-address the option again, sleep tight you three. You have defrauded a person protected by the Americans with Disabilities Act and a decorated Vietnam veteran.

You have made a series mistake Nicole and Viet if that is really your names. It is a federal crime to defraud a handicapped senior citizen not to mention a decorated veteran under the disabilities act; you will not stand a chance. We are going to have you all arrested and press charges by the way under US federal law a handicapped senior can record all transactions and they are admissible in any court of law in the United States.
Expedite Media Group
(Complaint Comment)

Posted: 2012-01-12 by

Scam and stealing I am from Australia and was approached by Contact Maverick:

Tony Rocco
Account Manager
[protected] (office)
[protected] (cell)
[protected] (fax)
Tony@contactmaverick.com

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A12Z1
ST LOUIS, US
Send a message
May 09, 2012 3:16 am EDT

THEY ARE A COMPLETE SCAM
VIET AND NICOLE AND TONY ROCCO ALL THE "GOOD" EMPLOYEES LEFT BECAUSE OF VIETS WRONG DOING
THE POLICE TOLD TO STAND IN LINE ACCORDING TO THEM THERE ARE MANY COMPLAINTS
THEY THREATENED LEAGAL ACTION AGAINST ME IF I CONTINUED TO COMPLAIN
THEY TOOK MONEY FROM ME WENT OUT AND PRUCHASED PREAID CARDS IN MY NAME AND DEPLOYED THEIR SPAM UNDER MY COMPNAY AND PERSONAL NAME
THEY WERE SERVED YESTERDAY FINALLY AFTER A YEAR OF RED TAPE

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Swapnil Jagtap
IN
Send a message
Feb 22, 2012 8:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Thank you Friends ! I was about to make payments to him ! But God is with me ! He saved me ! Thanks buddies ! Can you tell me any good server company for email marketing !
Please reply me on jagtap_swapnil@hotmail.com

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JAus
Mermaid Waters, AU
Send a message
Jan 12, 2012 3:07 am EST

I am from Australia and was approached by Contact Maverick:

Tony Rocco
Account Manager
[protected] (office)
[protected] (cell)
[protected] (fax)
Tony@contactmaverick.com

I was phoned 5 times from Chicago (i live in Australia) almost forcing me to make payment for a email list i was assured they had.

Tony sent me screen shots of the data and examples, and he was in contact a few times per day.

BUT… as soon as i made payment… ZERO Contact… will not return my calls. will not reply to txt's will not respond to emails…

… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT… SCAM ALERT … SCAM ALERT … SCAM ALERT … SCAM ALERT !

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JoeJSP
IN
Send a message
Sep 16, 2011 2:45 pm EDT

Fellas,
Thanks a bunch for sharing your experiences. I was in discussion with email marketing power to take up a promotional campaign.
Now I don't think we would be proceeding further. Also would like to add a new contact of these fraudsters...

Tony Rocco
Account Manager
[protected] (office)
[protected] (cell)
[protected] (fax)
Tony@contactmaverick.com

www.email-marketing-power.com
www.textsmsmarketing.com
www.buy-email-list.com

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carlosaz3
GT
Send a message
Mar 31, 2011 4:28 pm EDT

I was about to do business with this company. Thanks everyone for the information. Last year I was in contact with Kelly Menk and Lisa Mattera from marketingservices123.com, just today I email them and got a response from David Pierce from contactmaverick.com. Probably all names are fake, but they will call you to try to close the deal. Here´s the email I received today:

Hello Carlos,

Thanks for your inquiry with Marketing Services. I am pleased to hear that you wish to try out our services. Based on your request in using our services, we do not offer a free trial. When signing up, it is typically for a 2 month period, then goes into a month to month contract.

What I can do to assist you in is waive the second month commitment on any package you sign up for. So therefore, you are only pay for the first month commitment for each service, plus the setup fee. Saving you money.

Please visit the website to sign up:
http://www.email-marketing-power.com - to sign up for the email marketing services. This service is if you have your own list of emails.
http://www.textsmsmarketing.com/pricing.php#international - to sign up for text sms services

If you have any other questions or concerns, please contact me via email or by phone.

Thank you,

David Pierce
Email Marketing Power
Email Marketing
Web Design
Search Engine Marketing
SMS Marketing
Ph. 630.701.1842
Fax 630.701.1439

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LJMP
jacksonville, US
Send a message
Mar 03, 2011 8:38 pm EST

Interesting, they just put a $1500.00 charge on my credit card and we have never done business with them.

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Autoguy
Gary, US
Send a message
Feb 18, 2011 3:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi. They are also known as axcel internet technologies. They just burned a friend of mine in the Aurora, IL area. She checked her credit cards and noticed over $5, 000 in excess charges above what she had agreed to in writing. God love the internet.

ComplaintsBoard
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9:44 am EDT

Expedite Media Group Stole money

We gave them $2, 300 for a contracted list of 350, 000 insurance agent email addresses. They supplied us with 275, 000 names. At the most only 10% had anything to do with insurnace. It was supposed to be an opt in white list. It was not. Brian Kramer VP...who is a punk criminal refused to return one penny. Theft of money is a crime which he will pay for.

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SDJoslin
Thousand Oaks, US
Send a message
Oct 27, 2010 9:16 pm EDT

just got off the phone too with Expedite Media Group.
They had been charging me an $85 per month - and I only had an understanding of $15.

I should have checked my card charges more closely to catch this sooner.
I hope more people look for informtion on the Expedite Media Group
before they buy. And find this site and informtion to save them the pain and loss it sounds like many have experinced.

Stan Joslin

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CJV Digital
GB
Send a message
Apr 26, 2010 8:35 am EDT

I wish I had found this board before doing business with Expedite, or whatever they call themselves this week!

We were looking to move our email business from an existing email provider to a new partner and decided to test the system before making a commitment, good job we did not move over totally as after the first few months it became a disaster!

The level of customer service is appalling, not only do they take double payments out of your account without your knowledge, when you try to talk with them to sort it out their customer service is non -existent.

I have left in excess of 10 phone message, sent loads of emails and wasted far too much time, but they have stolen my money! I highly recommend to anyone looking to do any email marketing to totally avoid Expedite Email.

I have been so hacked off with them, i have published an e-book with the email strands so anyone else looking to do business with them will not make the same mistake - see http://www.expeditecomplaints.paperviewer.co.uk

You are welcome to add to it!

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Brian Coppelman
Las Vegas, US
Send a message
Dec 12, 2009 1:09 pm EST

Expedite Media sold me on that they had 125 million opted-in emails and that for $5, 000 they would distribute to their 125, 000, 000 opted-in email address my company's advertisment and link to unreleased recordings of one of the biggest, most famous superstars in our life time ( I do not want to mention the artists name in this complaint). Even though Expedite Media is on the worldwide ROKSO Blocked List for companies that are blocked from emailing, they still claim that they successfully sent out the 125 million emails. There was a total 450 click throughs to this superstar artist's site from what Expedite Media claims went out to 125 million people. Expedite Media sales/ account rep Kate is very tricky and well seasoned to have a solution and answer for everything.

After studying Expedite Media's email dispursment claim of 125 million emails and our companies analytics, Expedite Media must have had 124.6 million (124, 600, 000) emails block and only 350, 000 (350 thousand) emails might have been correctly sent. They know that they are lying to everyone they speak to, but this is their way of putting your company's marketing and advertising dollars into their pockets. They have no consideration on the amount of damage that they cause every company that they take the marketing budget from, and fail to perform or supplying your company the emailing and media service that you counted on and needed to suceed.

ROKSO Blocked List, Google, MCI, Europe and most of the Asian countries have Expedite Media blocked from sending emails.
They can not even send it into the Spam box. Brian Kramer, Expedite Media and all of their hundreds of other urls are completely blocked.

This posting is written by a major company Executive out of Los Angeles, California

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Sharon Bail
Send a message
Nov 24, 2008 10:08 am EST

We paid for an email marketing campaign to run nationwide for about 638, 000 contacts. The campaign ran and out of 638, 000 not one single response from any client was ever received. We sell a basic product that any business would buy, infact that any business currently buys. We were stunned that not one client responded out of 638, 000. We ran a test email campaign ourselves by simply goint on the internet and randomly searching for businesses in general categories. We sent emails to about 500 companies and we got 113 responses, 21 of which placed orders with us. Now I do not know what kind of list Expedite Media has, but it is near impossible that not 1 response was received from 638, 000 emails. I contacted Expedite Media with my concerns and Nicole Meier who handled our account, never had the decency to respond. Now I know that there is no guarantee that we will get business from email marketing campaigns, but I am sure you will agree that it is suspect that out of a list of 638, 000 emails not one recipient responded. We sell Uniforms for crying out loud. Every company needs uniforms and we are the lowest on the market and have received great responses to emails we sent out ourselves.

In my opinion, I think Expedite Media is a rip off and I strongly advise anyone thinking about doing business with them to please reconsider. You work hard for your money and to lose it this way with no results is a terrible thing. Please think carefully before you consider using this company. Infact, DO NOT DO BUSINESS WITH THEM!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.