Menu
For Business Write a review File a complaint
CB Insurance Services Florida Kid Care

The good, the bad, and the ugly - discover what customers are saying about Florida Kid Care

Welcome to our customer reviews and complaints page for Florida Kid Care. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Florida Kid Care.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Florida Kid Care's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Florida Kid Care, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Florida Kid Care. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
K
1:28 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I cannot get a dental appointment with or thgru florida kid care because tjhe qualified dental service practices are (4) four months out taking appointments. This is ridiculous.Only if mty daughter has a dental emergency will they schedule and that is a month out. REALLY! I was told if it is life thretening to go to the local hospital. This is totally unacceptable.

Read full review of Florida Kid Care
ComplaintsBoard
S
12:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Florida Kid Care Raised My premium

My complaint is that, healthy kids raised my premium from $20 a month to $318 a month based on my household income. My husband hasnt had a raise in 2 years, and all I got was a 0.50 cent raise from last year to this year. So because of 0.50 cents of a pay increase, my kids now wont have health insurance. I cant afford $318 a month. To get insurance through my job it would be about $800 a month, and that's almost what I make. Does anyone know where I can file a complaint? I've tried calling them, and they dont care. All they see are numbers.. They said, oh well, you are above the household income and there's nothing we can do. I bet if I was some illegal person in this state or a mother that claimed to be single, then I would qualify. Or maybe, I'm just the wrong color. But its not right that now my kids cant get health insurance. If anyone knows where I can file a complaint or appeal this decision, I would appreciate it. My email address is: [protected]@cfl.rr.com

Read full review of Florida Kid Care and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
Alexcv
US
Send a message
Oct 12, 2016 11:51 am EDT

What is your monthly income and how many people in your household? they may have make a mistake reading your paystubs, there is a chart that will tell you exactly were you should be.

F
F
familiescome1st
Tallahassee, US
Send a message
Jan 30, 2011 5:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Fax in your complaint to Florida Kidcare to the Research and Correspondence department. Make sure that it says Attn: Disputes. They should be able to determine what happened on the account. Trust me, many things can happen. For proof of income: if you get paid twice per month or every two weeks only send in your last two stubs. They need to be able to see the start and end date of the pay period AND the GROSS amount of earned income, they do not look at the net. The stubs must also show what taxes were taken out of your check. Do not send in copies of your pay check. Make sure that it is the stub. This is very important. FYI- unfortunately, FHKC has to go by the regulations that they State and DCF make up. There is a Federal Poverty Level chart that the company MUST adhere to. The database also adheres to this chart when calculating the premium. I apologize for the trouble and stress this has caused your family.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.