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The good, the bad, and the ugly - discover what customers are saying about Fortumo

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3:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Fortumo money take alr but top eleven game token no yet get two days alr

i at top eleven game use fortumo to buy token my money its take alr two day but the game token noyet get how?

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I
I
INnop
US
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Nov 28, 2015 4:18 am EST

I get a call from [protected] and ur guys describes me about ur app and directly sends me a message of 150 rs payment. and starts forcing me subscribe it.

I did not want this app but how could u guys force it to me bill?

I want a answer for this...

U
U
U Nay U Nay
MY
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May 04, 2014 11:50 pm EDT

I bought tokens 20 yesterday but I haven´t tokens.please, give metokens 20

U
U
U Nay U Nay
MY
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May 04, 2014 11:47 pm EDT

I bought tokens 20 yesterday but the game taken no yet get how?

N
N
nay win tun
MY
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Apr 30, 2014 9:51 am EDT

Money take SMS.but give not tokens

M
M
MattiasL
EE
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Nov 07, 2013 3:19 am EST

Hello, Chad and Limtzekeong. Mattias here from Fortumo. It's unfortunate to hear that you have had problems using our payments. If for some reason your payment has failed, please get in touch through our Customer Support portal (http://s.fortumo.com/) or by e-mailing us (s@fortumo.com) and we will be able to resolve your problem.

Please keep in mind that if you are submitting a help request, we need the following information to figure out what went wrong: your phone number, e-mail, name of the game/app, description of what happened and whether you received a reply message.

C
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chad753
US
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Sep 04, 2013 2:26 pm EDT

Same thing happened to me! Fortumo is rubbish.. they need to sort this out and pay us all back or they must be shut down

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M
11:16 am EDT

Fortumo Didn't receive promised service

Fortumo promised me that I can get earning from their site after authorization. A year after I still didn’t get a penny from them! Bunch of liars!

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