FunMobile.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about FunMobile.com
Welcome to our customer reviews and complaints page for FunMobile.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with FunMobile.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used FunMobile.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with FunMobile.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with FunMobile.com. Your feedback is an important part of our community and will help others make informed decisions.
Scammers
BEWARE! This company has billed me $10.00 each month. I have spend almost 3 hours with Bell Mobility (Ontario) trying to figure this case out. They got my number by being sold possibly by a 3rd party. THey also are apparently based out of Nigeria and they are a scam company. I was advised to do the following:
1. Call [protected] and ask to delete account.
2. Call [protected] and ask to delete account.
3. Text message to 99621 and say stop
4. Email [protected]@funmobile.com and [protected]@funmobile.com and ask to opt out. But BEWARE use a junk email account because they will probably sell your email.
5. Now I have to go change my number which will cost me $20.00. UGGGGGGGGGGGG once the number is changed the text messages will not be able to go through.
Hope this helps. If you have any questions email me at [protected]@hotmail.com with title of funmobile scam and I will answer.
Cheers
The complaint has been investigated and resolved to the customer’s satisfaction.
did not ask for service
please stop the service i did not ask for your jokes. please stop charging me for it. from james newman
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently typed in my number to pass the survey on a website to watch at UFC video... then i recieve 4 different text from 4 different companies *(which are all probably from the same scam artest in their private house) saying that I registered with all of them for 9.99$? now i probably owe 40 dollars now. And they said they were going to refund me my money in the mail, which i highly HIGHLY doubt they will do. I AM PISSSED! these people are SCAMMMERSS. THEY DESERVE TO BE PUT IN JAIL OR DEAD for all i know. I requested to speak to their manager, who sounds like the same lady from all three companies and I can hear dogs in the back ground. it sounds like they are doing this ### from their home. WE NEED TO PRESS CHARGES. they cant get away with this. Atleast im going to ### at them about how bad their life must suck to scam innocent people for Hundreds of thousands of dollars all together. DONT be mistaken for their nice customer service attitude. they are CRIMINALS. And they get away with this because no one wants to pursue going to court over 9.99$. WHERE are the lawyers on the internet when i need them to read this... *COMPANIES include - Solow, FunMobile, Predicto.com, Ringtonetop.com** PLEASE HELP. WE NEED TO BRING THESE PEOPLE DOWN! this has been going on for over 2 years? this is WAY TOO long and this criminal in charge is banking...
I DIDNT ASK YALL 4 DIS SERVICE SO YALL CANNT CHARGE ME 4 DIS SERVICE CAUSE I DIDNT ASK 4 IT IF YALL KEEP ON WITH DIS STUFF UMMA GET LAWYER N SUE DA HELL OUT OF YALL 4 DIS ### 4 RIGHT HERE IT DONT MAKE NO SINCE YALL TRYIN 2 BEAT FOLKS OUT OF THERE MONEY U AINT FIT 2 BEAT ME OUT OF NO MONEY
Funmobile contact person's INFO
Hi everyone, I too am a victim of this scam. I have found however the trail leading to the so called Pres/CEO of this scam service... His name is Christian Heileson, the address is 197 Portland Street, Boston, MA 02114. The phone number is the same that you are to call to get customer service, [protected]. I found this through the Better Busine...
Read full review of FunMobile.com and 151 commentsOnline scam!
Although I did not use the service. I was unsure of how to cancel. I was texted by the company and texted the message back to them. It read as follows: 4help: [protected]@funmobile.com Cxl txt STOP USD. I sent this text to them and I received a text back which stated "SERVICE IS CANCELED".
Read full review of FunMobile.com and 19 commentsIf you can't unsubscribe - change your number!
I can't unsubscribe from this site. I never ordered it to begin with. I'm being charged for text messages. I'm not going to pay! From what I read on this site no one has a solution. I do! Change your number. If thats what I have to do I will.
Eligio Mendoza said we will eventually get this sucker... THAT WAS 818 DAYS AGOO :( THEY ARE STILL DOING THIS ###
I recently typed in my number to pass the survey on a website to watch at UFC video... then i recieve 4 different text from 4 different companies *(which are all probably from the same scam artest in their private house) saying that I registered with all of them for 9.99$? now i probably owe 40 dollars now. And they said they were going to refund me my money in the mail, which i highly HIGHLY doubt they will do. I AM PISSSED! these people are SCAMMMERSS. THEY DESERVE TO BE PUT IN JAIL OR DEAD for all i know. I requested to speak to their manager, who sounds like the same lady from all three companies and I can hear dogs in the back ground. it sounds like they are doing this ### from their home. WE NEED TO PRESS CHARGES. they cant get away with this. Atleast im going to ### at them about how bad their life must suck to scam innocent people for Hundreds of thousands of dollars all together. DONT be mistaken for their nice customer service attitude. they are CRIMINALS. And they get away with this because no one wants to pursue going to court over 9.99$. WHERE are the lawyers on the internet when i need them to read this... *COMPANIES include - Solow, FunMobile, Predicto.com, Ringtonetop.com** PLEASE HELP. WE NEED TO BRING THESE PEOPLE DOWN! this has been going on for over 2 years? this is WAY TOO long and this criminal in charge is banking...
I agree guys. Thanks for putting up the fight on behalf of everyone else, we all appreciate it, and hopefully these lowlifes will be brought to justice.
I wrote the FCC and they claim they do not regulate the cell phone industry and suggested I write my state office of consumer affairs. Also, I am writing my elected reps and sending this web-site and my local TV station who sometimes picks up on these rip-offs and profiles them. My question to Verizon is " If this is a third party company, why are you billing and collecting on their behalf?" I agree, we'll get these thieves sooner or later!
That's exactly what I did, I changed my number, my password, everything! But I don't know how well that will work.
I suggest everybody contact the Attorney General within their state. I also am going to contact their registrar and am going to find out about serving a complaint through ICANN.
We'll get this sucker EVENTUALLY.
Jokes sent to my cellphone via text message every day!
There are jokes sent to my cellphone via text message every day! i called the company and every time i called they hung up on me...stupid! ok and they charge me money for the jokes they send me and i don't want them...they're not even funny. so as you can see i am very upset that they would charge me to something without my consent! thank you for listening.
The complaint has been investigated and resolved to the customer’s satisfaction.
While downloading antivirus program from internet a popup soliciting funmobile text messaging came on screen. I declined offer but they are sending me two text messages a day at one dollar per msg anyway.
I keep getting these messages from 99621 daily from something with a joke and I don't want it or ever did I. Now I see a charge for it coming thru my phone. I want it cancelled and investigated. It is funmobile 2.
I recently typed in my number to pass the survey on a website to watch at UFC video... then i recieve 4 different text from 4 different companies *(which are all probably from the same scam artest in their private house) saying that I registered with all of them for 9.99$? now i probably owe 40 dollars now. And they said they were going to refund me my money in the mail, which i highly HIGHLY doubt they will do. I AM PISSSED! these people are SCAMMMERSS. THEY DESERVE TO BE PUT IN JAIL OR DEAD for all i know. I requested to speak to their manager, who sounds like the same lady from all three companies and I can hear dogs in the back ground. it sounds like they are doing this ### from their home. WE NEED TO PRESS CHARGES. they cant get away with this. Atleast im going to ### at them about how bad their life must suck to scam innocent people for Hundreds of thousands of dollars all together. DONT be mistaken for their nice customer service attitude. they are CRIMINALS. And they get away with this because no one wants to pursue going to court over 9.99$. WHERE are the lawyers on the internet when i need them to read this... *COMPANIES include - Solow, FunMobile, Predicto.com, Ringtonetop.com** PLEASE HELP. WE NEED TO BRING THESE PEOPLE DOWN! this has been going on for over 2 years? this is WAY TOO long and this criminal in charge is banking...
this company sucks, sending me message and charge me $1/msg received. can't cancel, their website lost pin page is down, couldn't login and cancel the subscription. sent cancel message, doesn't work.
I'm still receiving 2 messages every day, and being charged $2 / day.
I can't speak for any other cell service providers, but Bell Mobility lies outright about this. Yesterday I received 4 text messages from www.mypictures.bell.ca. I have never been to this web site. Each text message was labeled "Unidentified Sender, " and prompted me to go to this site. One of these text message offered a password prompt (7708). The liar-of-the-day at Bell Mobility (Kevin) said that these messages were originating from my visits to the "mypictures" site which I had never visited. Then, when I told him that, he said they must be originating from some friend of mine who wants to share pictures. Well, first, I only have 2 friends who text me... ever... and neither of them has heard of "mypictures." Second, why is Bell allowing text messages to come to my phone with the label, "Unidentified Sender?" This has got to be the scummiest business going. And when they brought in these increased prices for texting, we were told this would NEVER happen. Liars. So I cancelled ALL text to my phone. When my contract is concluded, I'll also be canceling my contract with Bell.
Never subscribe, and receive messages @ 1$ each.
please cancel my apointement ``joke to day`` a phone cell [protected].
cancel me
I found this link.
http://ca.funmobile.com/register!input.do
having instructions on how to stop funmobile from sending you crap. It worked for me. They replied with something lyk "Thanx 4 using our service. Ur subscription has been canceled.For more fun,visit funmobile.com.ca." Hope it helps.
"TERMS AND CONDITIONS
The Daily Jokes offer is only for monophonic and polyphonic compatible handsets on Fido Solutions, TELUS Mobility, Rogers Wireless, SaskTel Mobility, Alliant Mobility / Bell Mobility, NorthernTel Mobility, MTS Mobility, Virgin Mobile Canada and Telebec Mobilite. This is a Funmobile Jokes subscription service. By signing up for this service and by entering your personal PIN Code which will be sent to the cell phone number supplied by you on this website, you acknowledge that you are subscribing to our service. Fido Solutions, TELUS Mobility, Rogers Wireless, SaskTel Mobility, Alliant Mobility / Bell Mobility, NorthernTel Mobility, MTS Mobility, Virgin Mobile Canada and Telebec Mobilite customers will receive the Daily Jokes at $1.00 each weekday. All plans are subject to the Terms of Service. You are at least 18 years of age and have your bill payer's permission to access and use Funmobile service. Standard carrier charges (WAP, GPRS,SMS) apply. The charge will be billed on your bill of operator or telecommunication carrier or deducted from your prepaid balance. For help, send "HELP" or "ARRET" to 30033. To cancel your plan, send "STOP" or "ARRET" to 30033 at anytime. In case of questions please contact customer service at [protected] or email to: care@funmobileca.com. Other Charges may apply."
i am also getting these dumb jokes being texted to me and i want them stopped imeadiately or i will go to the attorney generals office of consumer affairs
and the better business bureau.
All. I may have a solution. My daughter was also getting stupid jokes for the past month. I initially replied back to a text message to the # 99621 and typed "Stop. End service". I received an email back saying "Sorry keyword does not match up with any services offered by Funmobile.com.
I called verizon...they told me to reply with "End". It seemed to work as I immediately received a reply text message that stated "Thx 4 using our service. Your value club 2 subscription is cancelled".
Hopefully it'll end the stupidity. Best of luck.
Unauthorized charges!
They keep charging me and they keep sending me messages on my cell phone which they say that I agreed to resume my account every week, which is false cause I never give an approval how do I stop this outlandish service?
Read full review of FunMobile.com and 29 commentsUnsolicited text messaging!
This company sends unsolicited text messages that result in $5.99 charge against your cell service. They have sent 7 messages in 14 days. Verizon Wireless seems unwilling to block this scam operator. Do the state Attorneys General have any jurisdiction here? Plz advise smb!
Come on guys I can't be the only one having trouble with (FUNMOBILE) Warning stay away from that name and logo or you will go loco trying to get help! Lets hear from you all be it good or bad!
I received a text message from 996-21 stating that I am subscribed to Value Club 2 for jokes. I am being charged $5.99 a week/ 23.96 a month. I do not want this service! I don't know how to contact them.
Please help!
Thanks.
So I get this text message telling me I have a .15 credit on "Funmobile". What the heck is Fun Mobile I ask myself. So - I call back the [protected] and ask who they are, what they do and how they got my phone number. I get a kid who's indian accent is so heavy, I am only understanding about every 9th word. I ask to speak to someone else who I might understand better . "No. We do not transfer calls because you can not understand". What? WHAT? Anyway - I end up telling him that whatever he's selling, sold or ripped me off for, I want my number and name to be immediately removed from any and all lists they have and I want them to credit to my verizon bill the 9.99 they've been charging me for two months. "No. We do not issue credits mam. We will send you a check as a one time courtesy. What is your address"...Long story short; VERIZON WIRELESS was very VERY helpful. They can't do anything about the money "Funmobile" has collected (I finally got the guy I couldn't understand to send my refund check to the FBI as a donation...I think.) Solution: Text 51721 and in the body of the message type "Stop" or "Cancel" or "Unsubscribe" or "Quit". The Verizon lady told me specifically I could not type "Stop you lieing cheating bast*&@!'s " but she did say it had to be one of 5 words (see above). What a scam...and the fact that they can't transfer you to someone you can understand (and believe me, I have NOTHING against Indians, native american or otherwise. If you're going to make a career out of a call center though, speaking clear english is an important skill set!), will not make a payment to Verizon to pay back what they have CLEARLY STOLEN, nor will they stop their service to you, without threat of the Attorney General's intervention, is absolutley ludicrist. So - to stop thier stealing, text 51721, type "STOP" in the body of the text and send it to them. You will receive confirmation that your "subscription" is cancelled within 60 seconds. Once that's done, dial *228 and hit "send". Once answered, you want Option #2, you will hear music playing for a short while and then it will tell you that your update was successful. That will stop any future theft. You can also ask your provider to permanently block your phone from any future "add ons". Now. Go forth and write your Attorney General about these scam artists (is this really "artful" though?) and let them be punished! The corporate address of "FunMobile" is 197 Portland Street, 7th floor, Boston, MA 02114.
So what fighting power do we have if the cell phone is that of a minor. I have received 2 months worth of charges for this company and they refuse a refund stating that the minor texted back a pin number. I asked them how can they go into a contract with a minor they indicated they have no idea what age the person is and that it doesn't matter because they got a pin tex back. Any suggestions?
the number I found was [protected] totally automated and hopefully it works there was also an email. customercare@funmobile.com. Hope this works and helps!
I recently typed in my number to pass the survey on a website to watch at UFC video... then i recieve 4 different text from 4 different companies *(which are all probably from the same scam artest in their private house) saying that I registered with all of them for 9.99$? now i probably owe 40 dollars now. And they said they were going to refund me my money in the mail, which i highly HIGHLY doubt they will do. I AM PISSSED! these people are SCAMMMERSS. THEY DESERVE TO BE PUT IN JAIL OR DEAD for all i know. I requested to speak to their manager, who sounds like the same lady from all three companies and I can hear dogs in the back ground. it sounds like they are doing this ### from their home. WE NEED TO PRESS CHARGES. they cant get away with this. Atleast im going to ### at them about how bad their life must suck to scam innocent people for Hundreds of thousands of dollars all together. DONT be mistaken for their nice customer service attitude. they are CRIMINALS. And they get away with this because no one wants to pursue going to court over 9.99$. WHERE are the lawyers on the internet when i need them to read this... *COMPANIES include - Solow, FunMobile, Predicto.com, Ringtonetop.com** PLEASE HELP. WE NEED TO BRING THESE PEOPLE DOWN! this has been going on for over 2 years? this is WAY TOO long and this criminal in charge is banking...
I received a text message stating that I was signing up for horoscopes. This message came in after I browsed someone on Facebook. I e-mailed "STOP" within seconds. I have a $9.99 charge on my cell phone bill. This is definitely a SCAM. I will file an official complaint with the FCC and recommend to everyone else to do the same.
I have the same problem, try texting 'STOP' to their number and hopefully they will stop... I havent tried yet cause I don't know their number seen as I've deleted all their annoying texts, does anyone have the number for funmobile.com? i think its 83888 or something like that... hmmm...
^^ That's all very well, Barry, but what about when people DO read, and are still led to believe that they are getting a free offer. This particular company "crosses a line" with it's marketing; if it was based in the UK, the relevant authorities would have forced them to change the way they word these things.
FREE RINGTONE OFFER***
To get your FREE ringtone please send "GIFT" to 88838
***Free ringtone offer: No sign up necessary to receive a FREE ringtone. Simply send an sms text message with "GIFT" to 88838. Normal operator messaging & data charges will apply. This offer applies solely to one polytone chosen by Funmobile and is wholly separate from any and all other offers of content on this page.
so they say it's free, and wholly separate from anything else on the page. Pretty much the only other thing on the page is the details of what they usually charge for registration etc.
Misleading...I think so.
I work for a cell phone carrier- In fact I take only escalated calls, so this is an all too common instance for me. With whom I work for, we don't credit back.
It's a guarantee that 90% of those complaining actually opted in without taking the time to read. The other 10% are those who are victims of recycled numbers (Numbers in which the previous owner had opted in for Fun Mobile which still remains on that number even though it's been recycled and is now yours...) For those who fall in that category, you will receive refund.
For those who claim it says free...Yes, it says free - The ring tones are free, only if you purchase the plan.Tricky wording but nothing we don't see everyday in the retail world.
Like all premium text message providers, they don't charge you for no reason...In order for them to charge you they must have those two opt ins. I know this because I constantly coach CSRs by taking them specifically to these websites and showing how each works (They work all the same...) Never are we charged though, because I don't opt in the second time.
To prevent it from happening again, many carriers offer premium text message blocks if you specifically ask. Like somebody already mentioned, place a block on your SMS entirely - Thats the best way.
Conclusion: Read. If you've only taken the time to read, you wouldn't be in this circumstance now. It's no secret when it comes in and asks you to confirm the order of $5.99 or etc. And tells you exactly how to quit. psssh.
Little geek keeps sending messages!
Am getting 1-2 text messages a day. Sent message and told them to stay off of my phone which has been totally ignored by them. Have contacted my cellular company and complained. Guess I need to get a hold of the Do Not Call People and let them get fined since I was on the Do Not Call List prior to them being able to call cell phones. Guess they think I will buy if they hound me enough. I would really like to talk to the little geek that keeps sending them out face to face.
they charged my eleven year old who did not sign up for these services - IQ test for an kid, really? And now they want 2 -3 weeks to refund the money. They don't even care - say she signed up for them on a website and then a text was sent to her phone - yet no text message shows up on her bill from anyone other than her friends on that date or any other! They are just scammers who want to make money illegally. The only way they will issue refunds is via paypal. They are using MY money and I don't appreciate it.
I recently typed in my number to pass the survey on a website to watch at UFC video... then i recieve 4 different text from 4 different companies *(which are all probably from the same scam artest in their private house) saying that I registered with all of them for 9.99$? now i probably owe 40 dollars now. And they said they were going to refund me my money in the mail, which i highly HIGHLY doubt they will do. I AM PISSSED! these people are SCAMMMERSS. THEY DESERVE TO BE PUT IN JAIL OR DEAD for all i know. I requested to speak to their manager, who sounds like the same lady from all three companies and I can hear dogs in the back ground. it sounds like they are doing this ### from their home. WE NEED TO PRESS CHARGES. they cant get away with this. Atleast im going to ### at them about how bad their life must suck to scam innocent people for Hundreds of thousands of dollars all together. DONT be mistaken for their nice customer service attitude. they are CRIMINALS. And they get away with this because no one wants to pursue going to court over 9.99$. WHERE are the lawyers on the internet when i need them to read this... *COMPANIES include - Solow, FunMobile, Predicto.com, Ringtonetop.com** PLEASE HELP. WE NEED TO BRING THESE PEOPLE DOWN! this has been going on for over 2 years? this is WAY TOO long and this criminal in charge is banking...
DUDE, AVerage Joe. if you cancel by texting "stop" yes they cancel it. but they still charge you for 9.99$ that month.
If you accidentilly sign up for one of these 'services'..well you'll proably be billed for the initial charge, as in signing up you agreed to a 'end user agreement'...but it's easy enough to unsubscribe to it..find the initial message on your mobile..and hit 'reply'..then send a text back 'stop'...and they'll cancel the arrangement.
hi guys,
i had the same problem as you. what i did?
step 1: send an e-mail to care@funmobileca.com with the title: clx stop, unsuscribe me from horoscope list. they will send you a message saying that your ticket has been received, along with a link and password, and saying that your priority is low.
Log in, and see the ticket, and change the priority to Urgent or whatever other you want.
Once you do that, they will send you another message saying that your phone number has been removed from the list.
Use please and thanks...be polite and it will work.
my 2 cents, gmendozasuarez@yahoo.com
Please stop your messages i dont want them
stop all i dont like your message
I have been battling with Funmobile (Ringtone Times) putting unauthorized charges on our companion cell phone for over 5 months. We have contacted Centennial Wireless, did the text message STOP 71769 but still have charges occur within anothe r month. How can a company allow a minor to access a chargeable sevice without a parent's consent? I can tell you that if you want something done about it complaints must be handled through the Boston BBB. Phone number [protected], www.boston.bbb.org, or info@boston.bbb.org to get satisfaction. if nothing else many more complaints and maybe our legislature may wise up and prevent this scam from occurring. I ecspecially like the fact that anyone can enter a cell number on these websites and charge someone elses phone with this charge. WOW
Funmobile takes out my credit whenever i top up my mobile phone no 00353-[protected] which i want it to stop immediately before i take a legal action.
They kept sending unsolicited emails and billing me long after I asked them to stop. I was duped by their free ringtone scam. Here is where they are located in the US:
Kevin Spector
Funmobile Games Inc
197 Portland, Boston, MA 02114
[protected]
Kevin Spector
Funmobile Games Inc
1500 Fashion Island Blvd Ste 209,
San Mateo CA 94404
I'm filing a Samll Claims Lawsuit
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Thank you so much for this! I called the number on my phone bill but it was disconected, go figure. But I called the first number you gave and was able to cancel my account. Hopefully. Thanks again for the help the stupid scam was driving me nuts!