Gurkhas Travel reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Gurkhas Travel
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Airline
I bought my ticket march 2020, was promised refund in 6 months. Now its more than 2.5 years, i keep on emailing calling with no respond There is an employee name sonam, who booked for us and promised us for refund, i called her and she hung up on me, then since then she dont answer my call and disconnect and dont reply to my email, I complaint to...
Read full review of Gurkhas TravelTickets refund
I booked flight march 2020 and due to covid couldnt not flight, gurkhas advise they will refund in 6 months, kept following up since then, I understand might took longer because of covid, but now they seling new flights and srilanka airline confirmed that they refunded back to gurkhas travel for my refund however when i am trying to reach out gurkhas they...
Read full review of Gurkhas TravelNot refunded tickets booked for 2019 march.
I booked my flight with gurkhas travel for march 2019, because of covid we could not travel and they processed a refund and promise us to get the refund in 6 months, we understand it takes time and it was hard for everyone the situation. Now been 2 years, I keep on calling them, emailing them with no response, They are selling heaps of new tickets but...
Read full review of Gurkhas TravelAirlines booking agent
I would have given no stars if there's an option. It's such an appalling service with no value to the customers. Their number goes on hold forever and disconnects now.
Not sure if they are still in the business. None of them (Shivam, Tarvinder, Sonam) had any professional attitude or valued their customers. Apparently their owner (Inder) doesn't care either.
They follow a simple trick and blame the airlines for everything like refunds/cancellations/additional fees/charges/fare difference where that's not the case always. I have verified this with the Airline directly.
If anyone is waiting for a refund from them it's highly unlikely you will get them. I believe there are many customers affected as well.
If you are all in the same situation we could get collectively and do something. I would also suggest everyone to raise it with the consumer affairs.
With more complaints it may be taken much more serious.
I wish they face legal charges for what they are doing to the customers. Is there anyone looking at legal options?
Any other suggestions welcome.
Rip Off Scammers
Absolute scammers who will take your cash and hold onto it for months.
I had to cancel a flight due to medical reasons, Had all the correct documents for cancelation. Transferring dates was not an option they told me. My friend who booked directly with emirates changed his flight at no charge.
I then had to wait 4 months for a refund, but that was after 4 weeks of constantly calling and emailing them weekly and daily to get the results.
Website SAYS cancellation fee's of up to $250 dollars which is fine, I got charged $500 cancellation fee even after I told them there website says a lower amount. Never got back to me with a formal cancellation document so I can claim the outstanding difference on travel insurance.
Nightmare, recommend booking with anyone but these guys or in my case next time I am going to book directly with Emirates
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
This company sells tickets from companies who are already going into liquidation. We have been stranded in India and had to find money to buy another ticket to get home. Gurkhas promised refund but lie . I have been communicating with them for a year and they keep lying to me that they will send money but never do. They sell tickets for Kingfisher who are going out of business.
Read full review of Gurkhas TravelUnreliable service and fraud, rip-off
This travel company cheating Indian hardworking students. They charges more compare to others and after paying money does not give any reply. Don't reply your problem or quiry. If you force start abusing. That's same for Indian in Australia making money from students. My advice is never book ticket from this agent even if they provide free ticket. they...
Read full review of Gurkhas Travel and 18 commentsGiving a Voice to Consumers
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