Heritage Acceptance Corporation reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Heritage Acceptance Corporation
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Sold me a unsafe car
Bought a 2012 Chevy equinox in January 2022, emergency brake bracket broke while vehicle still under warranty. Took it to their garage the mechanic said he is unable to put it on hoist and It isn't safe to drive. They are still harassing me o er payments. I am not interested in another car through the only car lot they deal with quick auto. Apparently no...
customer service
"Ann" proceeded to get loud with me when I questioned her regarding my loan balance on a 2007 vehicle that I purchased 2 years ago! I was under the impression that my loan was only 3 years, only to find out I have another nearly 2 years to pay on it! There is a scam in the bushes rearing it's ugly head and I'm about to reveal it. Why in the world would I sign a 4-year loan for a friggin' 2007 vehicle that had over 100k miles on it when I purchased it?! I was already disconcerted with having to pay for it for 2 years and the payments AREN'T CHEAP!
I need an attorney to help me get out of this mess.
crooks
Unfortunately I have never had a problem until 8/6/13 These pppl are very rude they are disrespectful today I received a call stating I was behinding 3 months in payments I can never imaging them letting anyone go that long due to the fact that when you are a day late they are calling asking where is the payment is I have dealt with frances Meagan Trudy Jasan etc all are very rude I have read over 133 complaints on this company for the same reason that I am going through I called my bank and askk for a print out on every time Iad a payment also I called on 1800 number for my money order they told me who cash them when they cash them and what company I called them back and the still was telling and calling me a lier's Trudy told me to clean my car out they was coming to get it like I kept tryn to tell this lady my car is almost payed off and yall wanna pull this ### I was told to shut my mouth and listen...Iam contacting my attorney and I am going to let them handle it I hope this company gets what it deserve. .
The complaint has been investigated and resolved to the customer’s satisfaction.
They call me for my kids payment which they take 2days to credit and then say it's late... They called me I told them I wanted a print out... I'm still waiting. 4 months later...THESE [censor] SUCK!
I can concur... They are completely dishonest AND criminal in the way they do business. Within the first year I discovered that their park manager had a scam running where they would fabricate false scenarios with which to justify evicting people from the park. Example- They accused me an my family of loud parties, threatening the manager Lynn Koenig and choking my 80 yr old cat lady neighbor. All this was to have taken place while I was in Barns Jewish Hospital Cardiac ICU... Unfortunately they harassed me so much I had a heart attack.. Then they would repossess the mobile home through the court after getting the judge to order the people to pay the full amount for the home. Then Heritage Acceptance AKA MH Acceptance Group would turn right around and resell the home full price and run the scam again. Some of the trailers here in Mt Vernon Illinois have been sold and resold 5-7 times. I personally was fortunate in that I counter sued and won on the grounds that the Lease they had us sign was illegal by Illinois. The judge gave them 30 days to produce a new legal lease... It took them over 2 yrs and both our Lawyer and the Judge did nothing about the delay. Both should be charged with judicial misconduct! It just goes to show the legal system is prone to COLLUDE with thieves when the thieves are corporations.
I purchased a mobile home through these rip off artists. When we bought our home, we were initially told that it was a 1997 model only to find out later that it was a 1992, 5 years older then we agreed to purchas.We were also promised a payment book when we signed the 1 and only document that they provided us with. Well we never received a payment book or a monthly billing statement. then after 8 years of living here, I started to notice bad repairs that were made just to cover up damage, but not actually fix the problems. Like they painted over Black Mold instead of cutting the infected area out and replacing it. I have also been requesting documents like a monthly billing statement and a 1098 E interest statement for the last 8 years, all request have met with a flat out refusal, telling me that they are a financial lender not a mortgage company so they are not required to provide me with those documents so I refused to pay my trailer payment until I received them. Then the documents that they sent me were merely typed numbers on company letter head. They were not the properly formatted documents that the Truth in Lending act requires a lending institution to supply to the borrower. They also own the trailer park that we live in. For 6 of the last 8 years that my family has lived here, we have had to deal with a raw sewage leak. The sewage has been flowing freely across our lot to the point that my family can not even enjoy spending time out in our yard. I have reported them 3 times to the health department and I am still refusing to make my payment until I receive the proper documentation. Up until last month we made our payment every month and now I welcome the chance to go to court. Here at my trailer park I have started a petition to file a class action law suit against MH Acceptance corporation which is their new name for their predatory lending practices. They changed it in 2011 but didn't tell us until last year. I would welcome anyone who would like to join in on this action. You are welcome to join even as a car buyer. After reading all the posts about this company, they cheat everyone. Preying on the less fortunate and I want them stopped. I am still looking for an attorney but the more people that want justice the more lawyers will want to jump on this case. Contact me via this site if you are interested.
My son in law and daughter would love to
improper collection practices
On 10/24/2011, a about 5:05pm, I called Toriano to make an 80 dollar payment, which I was supposed to do on Friday but I was unable to call then. Toriano informed me that since my account is 31 days past due, he was unable to accept that amount because it would not change my due date, and that I would have to pay 180. I said I don't have that much in my...
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