HotelPlanner.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about HotelPlanner.com
Welcome to our customer reviews and complaints page for HotelPlanner.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with HotelPlanner.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used HotelPlanner.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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POOR customer by supervisors and representatives not knowing what discounts are avaiamnd the repr
Numerous calls made to speak with a super visor for a refund or credit asked them to return my call since December 12 with no success was told they did not take discounts even though right on teirnown website it states AAA etc..is able to be accepted not only the discount from the organization we was going with, this week at the hotel I requested several times a refund or credit with no,return calls or emails. Stating you was with the hotel and that there were no discounts you accepte
Claimed loss: $2,900.00
Desired outcome: A full refund or credit for the above anount of the overcharge
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HotelPlanner.com is very dishonest about the room type listing
I made booking with room type of Standard Room, King or Two Doubles in Quality Inn Centre Ville montreal via HotelPlanner.com, checked in for 27th january 2023, checkout 28th January 2023. This means for the room I booked, I should be getting either a standard room with king size bed or a standard room with Two Doubles. But the hotel gave me a room with...
Trying to get a refund
On Nov 15, 2023, I had gone through Hotel Planner to reserve a room for one night at the Hotel Thesis aka Holiday Inn Express, in Coral Gables, Fl. To check in Dec 17th and out the 18th. They charged me $264.17, which I paid. When I got to the hotel on the 17th, they said they never received those funds. When I checked out the 18th, the hotel charged me $221.40, which I paid. I want to be refunded the $264.17. I have spoken to Hotel Planner 3 times regarding this and even the hotel told them they didn’t receive the monies. Any help would be appreciated. Confirmation # is H7623665
Patricia Lancaster
[protected]@yahoo.com
[protected]
Claimed loss: $264.17
Desired outcome: Resolve please
Confidential Information Hidden: This section contains confidential information visible to verified HotelPlanner.com representatives only. If you are affiliated with HotelPlanner.com, please claim your business to access these details.
Hi my name is Ankush and I am complaining about my investment & loss in online ratings and reviews platform.
On 11-7-23, Received Telegram message from Ms. Sania and during conversation said they are looking for people who can help them by giving ratings and reviews to increase popularity of hotels and you will get paid for doing the task. The job is to give ratings for 30 hotels in a set and 3 sets a day. She told me my Upline member will contact me on Telegram...
Read full review of HotelPlanner.comReservation
I have booked a reservation for a two bedroom, 2 queen suite for the upcoming date of September 28 checking and checking out October 1. I have spoken with several reps. I have an open ticket in steel after requesting to speak with a supervisor or manager. No one is willing to help me resolve my issue. The problem is that I booked for a two bedroom 2 queen suite paid for upfront nonrefundable just to call the hotel (Sonesta) in which I am due to stay at has my reservation set for a single room. I have printed out my itinerary, my reservation and took photos of the online booking so I’m unsure of why I’m being told my reservation if for 1 single room and must pay more money to change it. I know this is illegal.
Desired outcome: I would like my room to match my booked reservation for what it says I purchased (1 room 3 nights 2 bedroom suite 2 queen beds)
Amsterdam booking was made in USD by the customer service rep when I was trying to book in CAD because I am a CF1 member!
As a Canadian Armed forces member, I was trying to make a booking through the portal on Aug 13 for the dates of Aug 17-20 in Amsterdam, but was unsuccessful. The price I saw online was stated as $683.05 CAD (including taxes and fees). Upon the frustration of not being able to book online, I had called the number to make the reservation over the phone and...
Read full review of HotelPlanner.comTask based job fraud (online work)
Hi Team, as I had invest in the online work on behalf of hotel planner.com company I had spend 4.5 lac which is struck in this work including 139703, & 178000 amount in terms of NEFT in two different bank accounts, & the particular team asking me to invest 1.25 lac more so I can withdrawal my whole amount. I had done online cyber crime report for that but...
Unable to enter hotel I had booked
On the 17th June 2017, I was due to check-in to the queen's head Inn , Evesham, booking reference H6686390.
When I arrived at the hotel, it was locked with no one present. I could not get through to the hotel on the phone, so phoned custom services who also could not get through to the hotel. After spending 1 hour at the property I had to leave to attend a wedding. In the days following the incident I had to actively phone up multiple times to find out what was happening with the issue.
I was eventually offered site credit, which I have rejected as I would like a refund due to the inconvenience.
Desired outcome: I would like a full refund due to the inconvenience and the fa t that I have been missold a hotel room booking that I could not use.
Travel service
Good afternoon, I would like to file a complaint against Hotel Planner.com located at 205 Datura Street 10 floor West Palm Beach Fl. 33401. I was scheduled to stay at the Tropicana Hotel / Casino in Atlantic City, NJ on December 13 thru the 17 of 2021, due to an unforeseen situation (my daughter had to have brain surgery on the 10th of December 2021), I...
Read full review of HotelPlanner.com and 1 commentGiving a Voice to Consumers
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