iDVD Shop reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about iDVD Shop
Welcome to our customer reviews and complaints page for iDVD Shop. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with iDVD Shop.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used iDVD Shop's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with iDVD Shop, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with iDVD Shop. Your feedback is an important part of our community and will help others make informed decisions.
Horrible customer service
Placed order and never received a confirmation. Tried e-mailing the company since there's no phone number listed and never heard back. Tried again with no response. Called credit card company and they had a number for me. When I called the company, the man who answered was rude and short and said his computer was running slow and he'd call me back. After an hour, I called back to see if he ever got that confirmation for me. He said if I haven't called you then I don't have anything. I said you don't have to be rude and he said, "Mam, you need to go outside and cool down. I was not rude at all. Then I said, "excuse me and he said, "###, I'm cancelling your order." This was the worst service I've ever experienced. I'm still upset about the way I was treated. The tone of his voice from the time he answered the phone was that I was a nuisance and was bothering him. Their website states that they strive to have great customer service and there was nothing great about the way I was treated.
Would never do business with this company again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam and cheating
I recently ordered a box set of Nash Bridges off the website www.idvdshop.com. I paid £81 for this on my credit card. When the box set arrived, all 30 DVDs were copies, with stickers stuck on. They were not individually packaged in separate DVD cases, as I was expecting. All the DVD's are scratched and are in what looks like two video cassette cases (volume 1 and 2), which each disc numbered 1 - 30 in a plastic wallet inside them.
The website says it has a 100% money back guarantee. I have emailed the website and filled in an enquiry form asking for a full refund. I got an automated response from the website saying someone would be in contact within 24 - 48 hours. This was on Friday (12/06/09). I have contacted them again, and have still had no response.
There is no address on the website, nor a phone number. Just the web enquiry form.
Since then i have done some digging and found the registrant of the website, whose address is in the Seychelles! I emailed this guy, only to be told if i wasn't happy - claim back through your credit card.
Do not order of this website!
The complaint has been investigated and resolved to the customer’s satisfaction.
I RECENTLY VISITED THIS SITE AND ENQUIRED WHY I COULD NOT PAY WITH PAYPAL IF I BOUGHT AN ITEM.
THE RESPONSE WAS THAT THEY DO BUSINESS THIS WAY AND THAT I WOULD STILL BE COVERED BY MY CREDIT CARD.
SO I WENT AHEAD AND PURCHASED 'THE COMPLETE SERIES OF ED' ON DVD FOR THE SUM OF $64.94, ON THE 4/4/2013.
ON THE 20/4/2013 I CONTACTED THE SITE TO STATE THAT I HADN'T RECEIVED THE ITEM AND HAD NO RESPONSE WHATSOEVER. I HAVE LEFT SEVERAL MESSAGES SINCE AND STILL NO RESPONSE.
I AM NOW UNDER THE IMPRESSION THAT I HAVE BEEN SCAMMED LIKE MANY OTHERS AND I AM BITTERLY DISAPPOINTED AS THIS SITE SHOULD NOT BE ABLE TO CONTINUE IN THIS FASHION.
I BEG OF OTHERS, PLEASE STAY AWAY FROM THIS SITE !
bought the entire 6 season box set of Third Watch and when i got the package it was copied dvds in a plastic sleave and put into a vhs cassette holder. when i played the movies out of the 20 disks 1/8 of the shows play . the rest either skip really bad or dont play at all. what a rip off of a joke. don't buy a damn thing off of these jackoffs they have no idea what it means to be honest.
To celebrate, the company first anniversary, Some commodities have been, discount .Anti-purchase at this site Any goods, we will giving a Christmas gift .In addition Buy $ 300 and receive a free glasses or a wallet, as a Christmas gift . welcome all friends to order. Reputation, quality, absolute guarantee. please log in: http://www.fashionsb.com . so what, move your mouse .
same deal with dvds i purchased from idvdshop. its all a scam
DO NOT ORDER FROM THIS PLACE...I ordered on 8/11/10 and asked for some information about the additional charge for the "express delivery". I was expecting to have a page where I could delete the charge but it went straight to billed and added additional charges for shipping. I sent 5 e-mails and still have not heard from them so I will be contacting my bank to deny charges. I checked the Better Business Bureau and there was no file so I thought it would be ok as there was no info on the company (bad or good). I will be filing a complaint so if anybody else checks they will see it's a scam.
i got lucky i orderd the 2 seasons of grizzle adams, after a couple days i didnt get the dvds so i called my bank and lucky for me they checked into the company and found it was a fake and they stopped the payment for me, would have been out of about 60 bucks, thats one for the honest people out there.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I think I must have just spoken to the same person. Received DVDs - 2 were damaged. Emailed to request replacement - no answer. Finally phoned - a number THEY gave me a few weeks ago when they had a problem processing my CC details. Man answered phone - Explained about defective DVDs - he told me to write to Customer Services. I told him I had already done so - but received no reply to my email. He told me that emails get 'lost in the ether' but that the defective discs would be replaced within 10 - 15 working days. I asked him how he knew this when he didnt know me name, order number etc. Then he became suddenly and unreasonably belligerent. Started shouting at me. I told him that I was not giving him attitude and I would appreciate if he spoke to me in kind. He responded that he was bored talking to me and was going to hang up. Have a nice day! and hung up on me.
At least I feel a little better that he is like that to everyone - and it was not just me.
I have now placed the matter in the hands of my credit card company.