Knuckle Up Fitness reviews and complaints

I have been trying to contact the Sandy Springs location at [protected] to cancel my membership as my contract is up but, I keep getting a fast busy signal. Are they closed now as well. If so, whom do I contact about canceling my membership? Can someone send me a number? Please text me at [protected]. Thanks.

I have also been having issues with Knuckle Up, Rich Victor and Duvera. I am trying to assemble a group of people that are having these kinds of cancellation issues to take action against the organization. If anyone is interested in trying to organize please feel free to contact me via email. nsmith441@gmail.com

Rich Victor is and IDIOT! He keeps telling me to prove that the Kennesaw Knuckle up is 10 miles from the old location. I send him powerpoint slides and pdfs with mapquest and he still replies with prove it! I say we should organize and shut the two remaining places down so we can all get our membership dues back.

I have it in writing from Rich Victor that they can not cancel if there is a location within 10 miles. If you mapquest the 14th Street location that is now closed to the Sandy Springs location it is 14.51 miles. I sent the exact directions from Mapquest to Rich and I have not heard anything back since then.

I too have had similar experiences. For the past 3 weeks Ive placed over 40 calls. After 2 weeks I finally got Rich Victors contact info at DuVera Financial. However I have the same stipulation...within 25 miles. But If you read your contract it states that the only two ways to get out of your contract are if A. You move and you are not within 25 miles of another school. and B. If you get injured. But it never says anything about Schools closing due to bankruptcy and forcing you to go to another shcool, that you never wouldve signed up in the first place because of that distance. Im trying to find other people with similar experiences with this ### company incase any of us ever have to go to court we will have plenty of testimony. I just closed my checking account and opened a new one. They will not get another cent from me.

I also signed up with Knuckle Up fitness a week before they closed the 14th street location. Matt and Jessica, the managers of the gym signed me up--they had to have known that the location would be shutting down within the week, however they made no mention of that when they were taking my money ($129) for signup and July membership.

I contacted Rich Victor, apparently the only person capable of voiding my contract, and he informed me that my cancellation request would be denied since there's another location exactly 10 miles north of the 14th street location. Apparently this weird 10-mile rule was in my contract, which was also not mentioned when I signed up at the imminently closing 14th street location. I wonder if I also unwittingly signed my soul away too?

If I were to keep patronizing this ponzi gym I'd have to slog 35 minutes north through Atlanta rush hour traffic and a toll on 400 just to attend the hour-long kickboxing class in Sandy Springs.

The same exact thing has happened to me. Now I am having to fight with other companies to take this off of my credit report. In addition, I have attempted to call Knuckle Up Fitness Corporate office only to get an answering machine with no return phone call.

Hey guys thanks for sharing your stories with me; this dirt bag of a company (Knuckle Up Fitness) is a terrible facility to do business with. Now the only reason that I renewed was because I thought the facility was great in Atlanta. After I renewed, they closed the facility. Now I did not receive any notification or anything. These people have ripped me off; after about two years from charging my checking account, I decided to sign them off, Now I received collection notices from ABC financial (whom said they would handle), nonetheless, they only transferred my account to DF (Duvera Financial) which I believe that dirt bag (richard) owns this company. Now I contacted the appropriate people in Sandy Springs and guess what, they are a separate entity. Now let me tell you, nothing good is going to happen for you because they are ripping people off. This situation is not over.

I am experiecing the same issue with Knuckle Up. They charged me $69 for 4 months and are now telling me that I am not going to be reimbursed for anything prior to July of 2009 since the "old company" who owned Knuckle Up went out of business. IF, they say, things can be worked out to get my account out of collections with Polomar, I may be reimbursed for charges after July, but not before. I have in writing where I cancelled my account through ASF. This has been a huge mess and I am really tired of it. They told me the same story about my account "auto renewing." ABC Financial argued with me that I only cancelled the auto-renew portion of my contract, but not the contract itself. But if the account is not longer set to "auto renew" and I don't renew it, it shouldn's renew, right?!?!?

I had a similar experience to that described above. I had a nonrenewable one year contract. After the year ended, I noticed I was still getting billed. I called Knuckle Up but the voicemail box was always full. Then, I disputed the charges and was reimbursed.

Months later (last month), I was contacted by their collection agency (Palomar). Every day, twice daily, Palomar or ABC Financial, or whatever other name they do business as, called me on my cell phone but never left voicemails. Every time I tried to return the call, I was put on hold for 30 minutes. Finally, I reached them and explained my contract. I was told that the contract automatically renewed. (Can someone please explain what nonrenewable means, then?). I spoke for hours, sat on the phone on hold for hours, trying to reach the right party to resolve my account, each company alleging someone else was responsible for the account. I still don't know if it's resolved. I faxed them my contract, and I hope that will be the end of it.

So I've been advised that KnuckleUp has new owners and they are closing some of their gyms including the location where I usually work out. I now have to travel to Sandy Springs which is 25 miles away from my residence and because I initially joined at Sandy Springs, I am unable to cancel my membership. What? Doesn't my contract state that if I'm 25 or more miles away, I can be released? Now there are additonal rules? I am so over this place...

I have experienced the same problems with Knuckle Up Fitness. Followed all the necessary steps to cancel and they still are trying to charge me. Three years later and they are still harassing me. What is the deal with these people! Now the billing department in Colorado, Palomar Associates, are saying they never received anything years ago and stating that and I better pay or else. I've already gone through hoops with these people years ago and they still keep resisting.

This place is horrible! I had my account discontiued due to a heart problem and the woman didn't believe that 31 year old female could have a heart problem! I sent my doctor records and his note they said ok. It has been seven months not and "Randy" calls to tell me I am in collections and I need to pay now. I told him what happened and he said it is not his problem I need to call corporate. Left 1o messages for them and they do not call back. I am so angry right now!

Knuckle up is in bankruptcy due to Chris stoltzman (the CEO, ) lack of integrity. They WILL rip you off if you let them. DO NOT use this club! ASF is only part of the problem besides, did knuckle up fire ASF or did ASF fire knucle up due to non-payment?

People like this should not be allowed to open another business anywhere. Be warned!

The problem is actually ASF international. ASF is the old Billing Company that used to handle the billing fo Knuckleup. They were pissed when Knuckleup switched companies so they sent information to the new company that caused a bunch of peoples accounts to be turned back on as a ploy to hurt Knuckleups business and reputation. I was able to reach Knuckleup executives and get a full expanation and a refund as well as two free months on the end of my membership for the inconvenience. Knuckleup was just flooded with calls for the first two weeks but they have a good handle on the issues now and are not hard to get a hold of. Google ASF and you will see that they are notorious for ###ing people over and have severall pending lawsuits.

I am in the process with them now I called them to cancel the membership in Nov of 08 and they told me to call there billing company. I called them and they advised they would cancel it and I had to make two payments until finally not reciveing anymore bills. Then this month they send me a freakin late notice saying I owe a payment for Dec and Jan it is a apparent new company now and does not handle cancelations. Knuckle Up is such a mis managed joke if I have ever seen one. I have belonged to numerous gyms and each one had its very minor flaws but nothing as mis managed as this company.

I would ask your doctor for a written note saying that you cannot perform these excercises due to your medical condition. Most doctors will do this.

This is your fault for not keeping a copy of your contract. You ALWAYS keep copies of anything you are signing, especially if it is a contract where you are paying money! Things can get messed up in computer systems, and mistakes happen! With the large amount of people they have, they cannot remember you!