Leffler Energy reviews and complaints

This is a disgusting, rotten, company who does not care about their customers! My dad, nearly 70 years old, has been without heat for almost two weeks (His house temperature has been in the 50's!) and it'll be another week, at least, before he gets his heat turned on! My dad called leffler to come fix his furnace, as he has a service contract with them. They have come to his home three times (One time where they kept moving the appointment time back further and further and finally, never came. They came the next day. So my dad wasted two days of work). Each time they came, they claimed something else was wrong with the furnace. Today, he had to call to check the progress of the part they're waiting for. They should have been in touch with him! And, they didn't even order the part before he called! It should have been ordered days ago! They do not care about their customers! I'm not even a business owner, yet I know that customers should come first! They didn't even ask what they could do to help him in this time while he waits for heat! Maybe offer to bring a heater over?! Nope! I'm furious and will be sure that everyone knows about this crap company! My dad should not be wearing a coat in his home!

In June, 2008 I was encouraged by leffler energy to lock in a rate for home heating oil. I was told I could not purchase a service contract for my oil burner unless I agreed to automatic delivery and a locked in rate. I agreed to lock in the rate at $4.749 Through June 30, 2009. In the past six months I have lost 50% of my annuity and am struggling to make it through the winter

I called several heating oil distributors and found rates ranging from $2.11 To $2.35 Per gallon. I called leffler and explained the circumstances. They refuse to renegotiate my contract even though they will sell heating oil to a non-customer at the current market rate. Leffler insists that I must pay $4.749 And they deny the
conversation I had with their sales representative in June, 2008.