Leisure Property Management reviews and complaints
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theyare a scam, I've called several times in the last 45 days and they will not return my call
They lied to me I ask them to cancel my contract, they did not I've called them many times since Aug 2010. I've left message many time and they say they will call you back it's the 8th day of Oct and still no return call. I could go on, but I'am sure you get the picture by now. I've talk to four (4)
differnt people and still no return call.
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAM / DECEPTION
We were contacted by Leisure Property Management stating they had a buyer for our time share which we didn’t even have on the market. Too good to be true. I am sorry to say yes it is.
Upon request we received a “Sample Contract" from Leisure Property Management via an email attachment. I was surprise that the document did not even have the company address or telephone number anywhere on it. I was very curious when there was no address on the Sample Contract but there was an address in the body of the email (548 Market Street Dept #35324 San Francisco, CA 94104) which matched the address given to my wife over the phone. I did not make sense why they would not include it in a Contract?
Through Google Maps I was able to get a street view of (548 Market Street Dept #35324 San Francisco, CA 94104). I could not see addresses on any of the buildings so I picked one of the business names to Goggle to find their street address as a reference point. Ironically I selected the name of a company Earth Class Mail. Their business is also located at 548 Market Street.
When reading through the Earth Class Mail website I noticed it provides some interesting services. 1) They can provide a street address mail box rather than a P.O. Box address. This makes the business appear to have a physical office, and the Dept # equates what we would normally know as a PO Box number. 2) Another unique service Earth Class Mail provides is a Mail & Document Scanning Service. What they do is take the incoming mail and scan it and then email the scanned documents out. The recipient could be anywhere in the US or around the world. No one has to physically go to that address to received the mail.
I am not sure why a legitimate company such as Leisure Property Marketing would need to hide behind what may be legal but very deceptive practice.
So far I have seen nothing creditable with this Leisure Property Management. All they have done is gotten our hopes up telling you they have a buyer for a property we didn’t even have on the market to begin with. I am afraid we were just the next name in the database of Timeshare owners to call. I suspect once they would have gotten our $2, 500 we would have been notified the prospective buyer has backed out, but they would continue to market our property.
No thanks!
The complaint has been investigated and resolved to the customer’s satisfaction.
scam
Hello to you anyone else that is a timeshare owner like myself do not let this company fool you an think you have a buyer the whole thing is a scam to collect 2000 dollars and pretend they have a buyer I have been tooken for a sucker and warning you that they have some one interested in putting an offer a bunch of crap I have my lawyer working on the company as we speak. Heads up you hear there name hang up
The complaint has been investigated and resolved to the customer’s satisfaction.
RHEY SCAMMED ME ALSO, THEY CALLED ME EVERYDAY UNTIL I ACCEPTED THEIR AGREEMENT. AFTER WARDS THEY WOULD NEVER RETURN MY CALLS. I DID EXACTLY WHAT THEY WANTED IN THEIR CONTRACT TO GET MY MONEY BACK AND NEVER HEARD A WORD BACK FROM THEM. I BELIEVER THEY HAVE CALLER ID SO THEY DIDN'T HAVE TO ANSWER THE PHONE. I MEAN, WHAT KIND OF BUSINESS DOESN'T ANSWER DURING NORMAL BUSINESS HOURS. DO NOT USE THEM!
@JasonWolfe: Here are my reasons for suspecting it is a scam. First, as I indicated in my initial post, the method used mirrored almost exactly that of Resorts Condos Plus. Second, I have been unable to get any "proof" of the sale. I did get a name of the potential buyer, but when I asked for a contract or some other form of proof that the sale was legitimate, I was put off. When they finally sent me the "contract, " it was the same thing I had seen with other companies! The terms on the contract read:
_________________________________
Owner(s) and Leisure Property Management agree and acknowledge that:
1. Leisure Property Management is not a real estate broker. The contract fee is for marketing expenses to maximize exposure and promote the rental and sale, direct, of their properties by owner.
2. Leisure Property Management forwards all inquiries regarding my property directly to the owner and allows the owner to negotiate the sale or rental of my property unit without the involvement of any brokers or commission fees.
3. Leisure Property Management is not involved in any negotiations for the sale or rental of my property unit.
4. Leisure Property Management assumes that my property unit sells or rents within 90 days unless owner advises to the contrary, prior to the expiration of the 90 day period. Upon such notification, Leisure Property Management will renew my contract at the company's expense.
5. Leisure Property Management will market my property UNTIL IT IS SOLD and/or RENTED, including direct marketing to corporations. (see 4 and guarantees attached)
6. Owners pay no closing costs at the time of sale.
7. Enclosed is my check, cashiers check, or money order made payable to Leisure Property Management or I authorize Leisure Property Management to charge my credit card.
8. All owners agree to the Terms & Conditions of Leisure Property Management.
_________________________________
Now, let me break them down point by point.
1. If LPM is NOT a real estate broker, why are they calling me, letting me know that they have found a buyer for my property? Also, if the fee is for marketing expenses to promote the sale of my property, why would they have gone to the effort of marketing the property without collecting the contract fee from me to begin with? Why not focus on marketing the properties they already have contracts to market?
2. If they were allowing me to negotiate the price, why had they already negotiated it? Twice? For different amounts?
3. If they are not involved in the negotiations, why are they calling me with a negotiated price from a buyer? Yes, I keep beating this same drum, but the first 3 points tell the same lie in different forms.
4. This is my favorite. You pay them, see nothing within 90 days, and they owe you NOTHING. Not even the courtesy of marketing your property (see point 1). Sure, they will market your property for some astronomical cost (vs. what it is really worth) ad infinitum if you keep notifying them within the 90 days, but the first time you miss the 90 days deadline, kiss your money good bye.
5. Yeah, OK. I saw point 4. There were not, however, any guarantees attached to the document I was sent. Nor were there any T&C that point 8 references.
More comical was the fact that the words "Leisure Property Management" were clearly pasted into this contract, indicating to me that they are simply inserting their name into a contract that has been used in previous scams. (I am actually going to see if I can find the "contract" Resorts Condos Plus sent us because I believe it is the same document.)
Two other quick points: the address listed in the contract (548 Market St., Department #35324, San Francisco, CA 94104) did not match the one in the e-mail I received (14525 SW Millikan Way Dept #35324 Beaverton, OR 97005), which may be neither here nor there. It does make me suspicious, however, about where their company is really located. Second, when they called back to ask if I was satisfied that they had sold my property based on the contract I had received, I told them that until I had a paper in hand with the buyer's name and other data about the sale, I would not be satisfied. Jim indicated that if I sent a notarized letter indicating that we required that information from them before we would pay, he would see if he could release that information to us. Since then, I have heard nothing.
Bottom line is this, Jason. I have been duped by these charlatans before. They play on your desire to escape a bad mistake you have made, and they make a ton of money doing it. One more thing - I get your want to know what makes me think this is a bad experience. I have laid out my arguments. Once again, I would love proof of the successful stories, but I honestly believe that these people are in cahoots with the flim flammers. See if you can get a legitimate reply from them. Good luck!
I see people saying it's ok, and I see people saying it's a scam. Can someone please contact me to fill me in on what's going on with Leisure Property Management?
Jason
This is a SCAM! Yes, I have been burned with these amazing offers before, and this one is just the latest in a long line that I was fortunately able to escape. For those of you familiar with these companies, their pressure sales / intimidation tactics were just like that used by Resorts Condos Plus.
There were several red flags to watch out for. First, they told us that they were located in San Francisco, registered with the BBB, etc. just like other companies have told us in the past. When I looked online, I found a company with that name registered in Oregon, but nowhere else.
We asked them repeatedly to e-mail or snail mail us information about their company / the purported deal that they had brokered on our behalf, yet they never sent us anything. This lack of corporate information made us want to back out, but the company threatened us that because we had committed to the sale, they would blacklist our property and we would never get the money back from any of the other companies that had offered to sell our timeshare. (On a side note, one of the previous companies we worked with offered the money back if they did not have a "reasonable offer" for us within 6 months. Towards the end of the six months, we received one offer for less than half of our asking price. We did not feel this was reasonable, yet when we went to get our money back, the supervisor we were talking to said that "based on the market, " half price was a reasonable offer. In short, these people work in lies and deception, and once they take your money, you will never see a dime of it again.)
In the end hope (and good salespeople - Danielle Kline in this case) can make you do funny things, so my wife was ready to move ahead with this deal. Luckily for us, the company tipped their hand. My wife received a phone call from Jim (maybe Kim?) Davis who said that he was covering for Danielle Kline because she was on vacation. He needed the payment because the deal was imminent. The details he had, however, were different than what my wife had worked out with Danielle. First, the timeshare was going to sell for $27k instead of $23k; the buyer had changed, and the fee we were to pay had increased. My wife was instantly suspicious and put him off.
Fast forward to this morning when my wife receives a call from yet another sales person who said that she was covering this deal for Danielle while she was out on medical leave (I guess she was having a bad vacation). My wife started to press her for details, and after a few questions, this person hung up on her. I guess once the heat is turned up, the con artists decide that the quarry is not worth the effort.
I have heard it time and again, and will reiterate it to you - do NOT pay money upfront to sell your timeshare. These people have no scruples and will lift hundreds and thousands of dollars from your wallet because they know how desperate you are to get out from under a bad investment and, as I indicated before, such desperation leads even the best of us to believe things that are patent lies only because we want them to be true.
One more thing - I am not sure about these people who are singing the praises of Leisure Property Management, but I would wager that they are in cahoots with the company. To them I say: if you honestly sold your property through them for the prices you claim, prove it. I spoke with a licensed timeshare real estate agent today, and she told me that "Unless you initially purchased a resale timeshare, you’re not likely to get back more than 10-40% of your original purchase price. The average is about 15%, but many timeshares resell for less than 10% of the developer’s price." These companies are shady, and I will be retelling this story wherever I can find a forum.
My name is Elizabeth Benson, I own a timeshare at the Grandview in Las Vegas. I have been duped by two listing companies. I received a call from Leisure, by an agent named Jim. I was hesitant at first. I am very leery of who I do business with now since I have been scammed twice. I did some homework. I did find out that you do have to obtain these documents when you do sell the timeshare. Also, I didn't find any bad info about the company. So I went ahead and paid $1650 for my documents. Every time I called my agent, he was very prompt in answering, as well as, returning my phone calls. It did take longer than 90 days, however I did receive a my check for $23, 499.00. They also did recover my money of $800 that I paid to one of the listing companies. I have been very pleased with Leisure's services. I don't have anything bad to say about them!
High Pressure
They seem to put a lot of pressure on you to commit to the sale of your property. They need you to commit to a $2500 closing cost before they will proceed with contacting the buyer. Doesn't sound right to me. Has anyone had experience with this company?
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