Liheap reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Liheap
Welcome to our customer reviews and complaints page for Liheap. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Liheap.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Liheap's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Liheap, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Liheap. Your feedback is an important part of our community and will help others make informed decisions.
Help with utilities
I have been applying for service since September this year. The online portal process is too slow and they give out contradictory information. They take weeks to review your documents. My family and I have been in the cold since September. I've called multiple times only to be told to upload more documents instead of making sure I have everything the first...
Read full review of Liheap and 1 commentIncome Guidelines
What is the point in calling it low income assistance when they require you to have shut off notices and disconnect bills but then say you make too much money? If I made too much, do you think I would have a shut off notice? I HATE the fact that I have to work for pennies, owe out thousands and can not get the few dollars that the state is offering because I make $214 over the eligibility income guidelines...WHERE do you go to get help when the helpers tell you no? Who is gonna get the assistance, the people who dont need it...the people who are lying to the system and having babies to keep the money coming in...who else will get it...the people who carry the designer bags and wear the expensive clothes and drive the new cars...but have EBT cards and get cash and medical. something has to be done about this...people that need help from the state can not get it and the taxes keep going up so how are we supposed to survive in this world? Next stop...state legislature!
Bad service
I am about to lose my elect. I called Progress for help and they gave me this number [protected]...they said they at times can cover the full bill or at least make a partial payment...I thought great, so I called on Mon. and a recording stated they only accept appointments on Mon. Wed and Fri. 8:30am to 4:30pm and if that recording is reached before 4:30pm...
Read full review of Liheap and 13 commentsGiving a Voice to Consumers
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