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The good, the bad, and the ugly - discover what customers are saying about Manual Universe

Welcome to our customer reviews and complaints page for Manual Universe. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Manual Universe.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Manual Universe's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Manual Universe, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Manual Universe. Your feedback is an important part of our community and will help others make informed decisions.

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2:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Manual Universe no delivery of manual/download

Ordered a user manual for a Sony cyber-shot camera. Paid for it through Pay-Pal and the mony was paid, was told to wait 24 hours for instructions for dowload, never received the e-mail for down load. Unable to get to their web-site for instructions to down load. Contact me Michaelle Bordis by phone [protected] or e-mail at [protected]@yahoo.com for refund or information to down loan user manual.

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MIKE
PE
Jul 14, 2011 2:15 am EDT

Manual already delivered.

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11:57 am EDT
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Manual Universe Non-Delivery of Manual

Just placed an order with these folks today. Paid $15.00 via PayPal for a download of a manual for an old Toshiba turntable. Got an email immediately stating that a further email would be on the way "soon" with a link to a download of the manual. Guess what-no email was sent and no response to my emails. Finally sent an email demanding the link immediately or I would file a complaint with PayPal. Almost immediately got an email stating that I had a full refund from PayPal. I'm going to pursue a complaint anyway, if PayPal will let me. (Not sure if I have standing now that they have refunded me.) I wish that I had found this site before I made payment to these scam artists!

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1:54 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company was referenced in a user forum on the Internet as a source TV repair manuals. I went to their website, and paid for the manual using my PayPal account. The manual was to be delivered via download. After I paid I expected to either be sent to a website to make the download or check my email for instructions. I waited a for most of the day and...

Read full review of Manual Universe and 32 comments

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