Marlin Leasing reviews and complaints
horible customer service
1. Leased a digital copy machine for 60 months. I have 2 payments left and asked if I could PRE PAY the last 2 payments and have it removed early. Received a nasty response saying 'NO!' - I have to wait until they tell me I can have it removed.
2. I asked if I could purchase the copier from them at lease end. They gave me a price of $4000 - $1500 more than I can buy a newer used machine with less usage. I asked if they wanted to negotiate and their response was 'NO>>>'
3. Three times during the lease they tried to charge me a late fee. all 3 times it was their late posting of an automatic payment.
STAY AWAY FROM MARLIN>>>>>>>>>>>>
Marlin Leasing is an UNETHICAL SCAM
Throughout my 4 year lease with Marlin, I have never, in my 10 years of running a business, dealt with a more hostile, rude, unethical, customer un-oriented business. I hope that no one is ever victim of having to work with such an unethical company. I wish there was more I could do than filing a complaint to warn consumers before considering them as a...
Read full review of Marlin Leasing and 15 commentsLease
I leased a digital copier through Marlin Leasing for a 60 month period with the machine to be returned at the end of the period. I notified Marlin that I would be returning the equipment and needed return instructions. It took Marlin from the beginning of August to the beginning of November to issue the instructions. They continued to bill me for the equipment that was due to be returned. Although I called on a number of ocassions to tell them that I was awaiting return instructions. They wound up sending deliquent notices and applying payments from another piece of leased equipment to the equipment that was to be returned and then applying late charges to the currently leased equipment. This has been a nightmare and I cannot get anyone at Marlin Leasing to return my phone calls or resolve the problem. I am concerned that this situation will ruin my credit.
I had the same experience - Marlin leasing is a nightmare with contracts structured to screw their customers. DO NOT USE MARLIN LEASING.
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