Mr. Coffee reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Mr. Coffee
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Model 7551
Bought first one 7/22/20 it leaked water on countertop, exchanged it 11/19/21 this one is leaking coffee where the stainless steel meets the black top and sometimes not brewing all the coffee, I have never immersed the pot in water to wash. Target would not exchange this one even though I have receipts. Told me to get with company. I really like this coffeemaker
Read full review of Mr. CoffeeCoffee maker
Original coffee maker wouldn't brew properly. Sent it back and was given a replacement. The replacement began to leak within a few months. Contacted customer service again and returned it. Upon receiving it they said they didn't have it in stock or one comparable to it so they offered a refund. Instead they tried sending another coffee maker. I contacted...
Read full review of Mr. CoffeeSad excuse for a coffee maker
This is the second Mr. Coffee maker I've bought in a year. The numbers on the screen do not even show the whole number, and now it's not even making the coffee hot. I had one before that lasted like six years and it worked great and the only reason I got rid of it was because I broke the pot by accident. The new ones don't have a minute and second button to...
Poor product
We purchased a Mr. Coffee Brewing coffee pot only had it for a month when it stopped brewing. We would put water and coffee grounds it would make noise like it was brewing but nothing since we did not have a receipt we were unable to be refunded. We went and bought another Mr. Coffee Brewing this time we figured if we bought the next model for an extra $20 the machine might last. Well we still have it but it takes 25 minutes to brew a pot of coffee and on occasion will not brew or not brew the entire pot ! We are surprised how much the Mr. Coffee brand has went down in quality. I try to let everyone I know not to purchase Mr. Coffee brand and tell them how horrible it is. We don't have a receipt for this one either so now we have spend approximately $90 on a product we cannot use.
JW series 8 cup stainless coffee maker
We purchased a JW series 8 cup stainless coffee maker from Wall Mart about 8 months ago. The design has major flaws that cause the coffee to overflow and spill out. This is due to the cover on the stainless decanter. It has a small hole that the coffee flows through. The cover pushes a small plunger up on the filter basket allowing coffee to enter the small hole of the decanter. If for any reason the plunger is not all the way up, such as the filter basket not placed properly, the coffee will overflow while brewing. When the coffee overflows it has no fail safe switch to stop it. The coffee continues to run out, and if you set the timer for coffee in the morning, you will find it all over the floor. Also the design allow for coffee grinds to float down into the water tank and everywhere else. They are totally aware of this problem and have a list of causes under "troubleshooting" in the manual. An example being, to many coffee grounds placed in the filter, decanter removed from the warming plate for more the 30 seconds, etc. Because of the problems listed above, this coffee should be taken off the market. It is extremely dangerious.
Mr Coffee product defective - carafe spills all over when you pour. From what I have read, this happens to many of their products. TERRIBLE customer service, after waiting 5 minutes for someone to talk to me, the first woman - Cherise, asked my ph number and immediately said she couldn't hear me and without a pause or a second chance, said to call at another time, then hung up on me. So, I had to go through the entire phone thing again to talk to someone. They will NOT replace the faulty carafe and refuse to assist or in any way. Apparently do not stand behind their products and could care less if anyone purchases them
HORRIBLE PRODUCTS AND HORRIBLE COMPANY DO NOT BUY MR COFFEE PRODUCTS
BVMC-PSTX91 Coffee Maker (multiple problems)
Carafe leaks at interface between metal and plastic handle (started happening almost immediately) Water leaks internally so that it leaks out the bottom (started happening after abouty 3 months) Clean Cycle light permanently on (started happening after 4 months) While the coffee maker is wonderfully fast, and the carafe does a great job at keeping the...
Read full review of Mr. Coffee and 7 commentsJWX27
My husband bought me this Mr. Coffee for Christmas last year and until this morning has worked fine. Today we turned it on and nothing. This is the third coffee pot in 4 years. When we first got married our Mr. Coffee lasted over 10 years, now they barely last 2 years. It's time the Sunbeam Company can't get it right any more.
Just ask Drenda.
Do these comments ever get answered? Am I going to get my money back from Mr. Coffee. Target's not going to refund it. I had a Mr. Coffee for ten or 12 years. It was under the counter and it was great. I'm very upset. I guess I'm going to have to buy an inexpensive one to get me through until Mr. Coffe sends me a refund. I have no receipt. Why would I need to keep a receipt when I was sure it would last ten years?
I have the same problem with my Mr. Coffee. I got it at Christmas time this year and it just recently started leaking at the bottom. This morning it brewed about a half a cup and then stopped. I have tried to turn it on severl times and it doesn't work. Is there something I can do to make it work. No one wants to see me in the morning without coffee. I paid about $
65.00 for this coffee pot and I can't afford another one.
F. Schiel
4-cup coffee maker broke after 7 months
I purchased a Mr. Coffee 4-cup coffe maker in August 2009; in March 2010, I poured water into the reservoir and it passed right through and ended up all over my counter! Of course, I no longer have the purchase receipt, so what can I do? The model number is CGX7, but I cannot see any other identifying numbers on the bottom of the unit. What can I do about this, other than boycotting Mr. Coffee products in future?
The complaint has been investigated and resolved to the customer’s satisfaction.
Does not brew
Yes, I have a new Mr. Coffee and after two days old, it just stopped brewing (it is a 6 cup coffee maker, )
I am very upset and the store will not allow return as it has been used. This is not very good customer service and I would like a refund of my $ . I need to purchase another coffee maker
and should not have to go thru this inconvenience when the product is obviously faulty. I purchased at the WalMart just up the street from my home. I would appreciate a response and also a refund to my Credit card.
My email address is [protected]@sterlingphotography.com
Thank you very much.
Debra Burke
Cell phone # [protected]
672 Jamestown Blvd Apt. 1319
Altamonte Springs, Florida 32714
The complaint has been investigated and resolved to the customer’s satisfaction.
Hmmm mr coffee single serve decided to explode all over my kitchen and face severely burning my eye and nose. So lucky my toddler was not in the kitchen as I was a good 2 or 3 feet away from the machine when it caused my injuries.
Liz
Hollywood, Fl.
November 18, 2009
Looking forward to my morning cup of coffee to drink while reading the newspaper, I went to the kitchen, and much to my surprise...my Mr. Coffee I purchased 2 months ago was not working. It was just sitting there, ice cold. What happened? Should I have listened to friends and bought another brand? I guess so. They all were right. I made a makeshift "chemex" and had the best coffee in a long, long time. Target will not credit my account as the coffee pot is used and I threw out the box and sales slip. What to do. I will never buy another Mr. Coffee..(I wonder what foreign country it came from!)
Liz
Pause & serve button broke off
We received a Mr. Coffee for a Xmas gift and today when I went to pur a cup of coffee the pause and serve button or spring fell off. one of the tabs on the side is broken. Is there a replacement part they could send us.?
The complaint has been investigated and resolved to the customer’s satisfaction.
The pause and serve feature has broken off the brew basket. Coffee does not go in the glass container but all over the kitchen counter. Can this part be ordered?
I have this same problem and have the round button and the spring but it won't stay on so there must be something else missing. This feature is one of the main reasons I bought that particular coffeemaker, that and being programmable. I don't even mind purchasing the part but wish I could find it online so I could do myself.
I don't want to pay $54.99 for another coffeemaker. I would have to change brands if that happens.
Steam ruined my kitchen cupboards
Terrible product!
I purchased a Mr. Coffee coffeemaker about 6 months ago. The caraf cracked so I replaced it and it cracked
once more. The coffeemaker took the finish of the cupboard. This is the worse product I have ever used.
The model number is CG12. Needless to say I will never use Mr. Coffee products again.
drips constantly
Purchased Mrcoffee -FT series and the pot drips terribly every time I pour it-attactive looking-drew my attention to purchase it-but drips all the time-could it be the pot it defective-if so please replace.let me know what you will do about this -have always bought mr coffee pots for years-have this glass decanter 12 cup pot for two months ready to throw it away!! please advise-thank you
Read full review of Mr. CoffeeTerrible quality product
In Jan 2008 I purchased a Mr. Coffee coffeemaker model # 15x43 for $40. at Lowes. Last night 7/12/2008 it quit working. It will not bring water up into the maker to the coffee grounds, & the brew timer is not working. Since I no longer have the receipt or box the store will not exchange it. I was so disappointed it brought me to tears. I loved that coffee...
Read full review of Mr. Coffee and 6 commentsGiving a Voice to Consumers
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Ordered replacment pitcher for 8.99 and was charged 9.95 for shipping. Whats wrong with this picther. shipping higher than product. DUH!