Target
Reviews and Complaints

My experience with TGT.biz was average. The website layout is a bit outdated, making it slightly difficult to navigate. The information provided was sufficient but lacked in-depth details. Customer service was acceptable but could be more responsive. The products offered were standard, nothing extraordinary. Overall, TGT.biz is a decent option if you're looking for basic services, but there are better choices available.

I was so pleased this morning when I went into Target/Medina, MN to look for a toy my grandson wanted for his birthday. I soon found out it is one of the most popular toys of the season. A Hatchimal. I interacted with about 5 employees who all made my shopping experience amazing. Never did I feel like they didn't have the time for me. They went through their morning freight to see if they had this toy. Explained to me how to use their app "Cartwheel". Told me the best way to get my hands on this popular item and presented me with a rain check so if the toy does become available I can get $10 off. I wish I would have written all their names down. I have a renewed interest in shopping at this particular Target.

All I can say is, "WOW!" I couldn't have asked for better service from everyone in the store while I visited. Then I left my phone in the restroom and was almost home in Atlanta before I realized it. Not only did they retrieve my phone (thank you honest people in the world), but they shipped it back to me. Connie in customer service was amazing as well as everyone that helped me along the way... I wish I knew all your names. You all deserve a raise! I am already a loyal Target customer, but I am now a huge fan and believer that human kindness and customer service are Target's priority. I am so impressed. All my friends are all going to hear about this Target experience. Thank you, thank you, thank you Target!

Bought a NETGEAR C3700v2 cable modem/router for less than I was paying for my annual rental of my cable providers modem. This device is easy to hook up. And it is able to give me 130 MB per second in Wi-Fi mode. Download in about 10 to 15 MB per second upload. Toughest thing was getting cable company tech-support to get it going. I am pleading with you to make sure you ensure the modem you're purchasing is compatible currently compatible with your cable provider. Or you will be frustrated. I learned way too much about docs is 3.0 3.1 and Internet package compatibility with different routers yesterday. I hope this helps people this is a great router Wi-Fi combo and again it's cheaper than a yearly rental of my cable modem.

The customer service at Target is top notch. I recently purchased a rocking chair for my pregnant sister as a baby shower gift. The one that I ordered later came back as sold out and my money was refunded -I got the email three days after the purchase. The next comparable chair was $100 more but included an ottoman. I was disappointed but ponied up the extra $100 since I already told her I got her the chair. Then, Target charged a $50 shipping charge. I e-mailed Target and they agreed split the difference with me and issued me a $75 credit to apply to the purchase. While I was still out $75, they were willing to meet me halfway, which is sometimes all you can ask for. This experience changed my opinion of their service, in a positive way.

So if u have the target credit card/store card and u shop online, u get a 5% discount plus free shipping. So what that means to me is I can take less time, not even have to leave my house and get my products from target cheaper and shipped right to my front door. Lol. That's pretty sweet! I don't know why everyone isn't doing that. No going up and down aisles, no check out lines to wait in, and no carrying bags out to your car and then back in your house from your car. Seems like a pretty sweet deal to me and obviously everyone knows you can get pretty much everything from Target and there is even more offered on their website so check it out! Also I didn't get paid to say any of this and I'm not the kind of person to take time to write reviews but this is a feature everyone should be taking advantage of.

Target stores care about their customers; needs, lifestyle changes, being current with innovative trends and technology. Stores are brightly lighted w colorful displays. Cartwheel ap for cell phone is user customer friendly- true discounts.
Target debit card makes extra savings each time used. Stores are clean everwhere; consistent w keeping tidy. Employees smile when greeting. One misunderstanding, maybe I'm traditional and ' conservative. Is lack of employees
Dress code. Seems anything goes: nose piercings are disturbing, untucked shirts or hanging belt less pants. Unkept hair styles on Young Men & Woman. Doesn't keep in conjunction w Target image makers presentation. Understand it is the trendy age of Youth; but image is everlasting. Youth need to grow-up with work ethic responsibility. Theses are our future Leadership Adults in apprentice.

Where do I start? I do a lot of comparison shopping, and they always seem to have the lowest prices on most things, especially beauty products. I do own probably too many high end shoes and bags, but have recently bought a pair of faux suede sandals here( learned the hard way suede shoes get damaged easily, so don't spend your money there) that look like real suede and are a hot style that I've seen pretty much identical for, no kidding, hundreds of dollars more. I walked for hours in them, super comfortable. I have even bought a pair of jeans here and a couple of dresses and tees. And on top of that, the stores are well designed and stocked, with very nice, helpful employees. Keep your eyes peeled, they always have some great sale going on.
Then there's the website. Very easy to navigate, with an amazing selection and free shipping at $25.00. On top of that their customer service and return policy are top notch.

I love Target for the most part, but get very aggravated at over paying for sale items. Virtually every time I shop at Target, they end up charging me the original price of an item and not the advertised sale price. I try to remember to take pictures of the sale price underneath the item, but I don't always have time. Also, it's very difficult to find someone to help you in the grocery section except for produce. I often have to ask taller customers to reach things on the top shelf for me. Target should make things more reachable for shorter people or have employees checking the shelves more often than they do. Target is usually very clean which I appreciate. I mostly shop in their grocery department, but occasionally buy things from electronics and home and garden. It's a long walk from grocery to the home section to get light bulbs. They should have staples like that in the grocery section, but I know they want you to walk a mile so you can spend more in their store. Maybe if they were more accommodating to their customers, they would be making more profits!

I went to officemax today to get some printing done and i brought my sheet i needed copied and the lady/girl just pointed to the copy machine and moved her head. Like over there.
Ok i understand i go to the copy machine and use a credit card. The 3 employees were just chatting and i felt like i interupted them. Then i went t whole foods and the cashier just rang me up and talked to the bagger... but she did ask me if i wanted my reciept. Went to 2 other stores and pretty much the same thing. But then i went to target and i was greeted twice as i walked in and i was told very precisely where to find what i was looking for and when i got there the guy really helped me out and explained things to me so i understood how to use
What i was buying. Now i am not upset with the other stores workers I am just saying when i compare my experiences i had shopping today, Target was light years ahead of the rest on customer service! T rarely go to target but someone bought me a gift card so i went there. But forsure i will shop there wheneveer i need something that i can find there!
Maybe that is shy the stock has gone to the stars!

I'm a frequent shopper at Target in Springfield Mall, Virginia, and I am disappointed because I've seen the store director treat her employees poorly. I know she is the store director because I asked an employee who she was. She doesn't have a respectful tone when talking to her employees. You can tell how unhappy the workers are, which makes my trips to Target unpleasant. I like Target, I like to buy there, but I don't feel comfortable witnessing that kind of behavior.

I just gotta say, I had an experience at Target in Anaheim Hills California on September 12,2020 and I gotta give them props for their customer service. So, I bought this movie that I had been looking for all over town and when I got home, it didn't work. I was so bummed out! But, I called the store and they told me to bring it back for an exchange. I went back to the store and got a new one, but when I got home, it still didn't work and it didn't have the digital copy inside. Ugh, I was getting so frustrated!

But, then I talked to the manager, Daniel, and he was super cool about it. He said he would go look for the movie in the store and test it himself to see if it worked. And, he actually called me back to confirm that it worked! He even left the movie at the Guest Services counter for me so I wouldn't have to make another trip to the store. When I got there, he came out to greet me and apologized for the trouble I had. And get this, there was a homeless lady at the counter asking for help and Daniel took the time to call her a Lyft or Uber so she could get home to Los Angeles. That's some real compassion right there!

I gotta say, Daniel went above and beyond to make sure I was satisfied with my purchase. He even helped out that lady in need. It's really nice to see someone showing compassion to someone less fortunate, especially during this pandemic. I left the store feeling better about my purchase and I just want to thank Daniel and the Guest Services associate for their awesome customer service. They really know how to promote service recovery and high quality customer service. I'm 62 years old and it's hard for me to get around, but I shop at this Target store quite frequently and I just want to say thank you for all that you do, your dedication to service, and for helping me with my shopping concern. Sincerely, Melinda.

I recently visited the Target store located in San Antonio, TX near the crossroads mall on fredricksberg. My experience there was quite unpleasant and left me feeling frustrated and disappointed. It all started when I approached the customer service desk to return an item that I had purchased but unfortunately lost the receipt for. The female team member who was assisting me was not wearing a name tag, and the male team member who she called over to help me, identified himself as a manager named "Jesse". However, his uniform was not indicative of his position, and he appeared to be sloppily dressed.

When I explained my situation to the female team member, she immediately shut me down and loudly stated that I needed the receipt. I tried to explain to her that I had misplaced it, and that the item was unopened and untouched, but she was very rude and unhelpful. I even explained that I had broken my foot and ankle shortly after purchasing the item, and that I had no use for it since my legs would be casted for the next 6 months. However, she continued to insist that I needed the receipt.

I asked to speak to a manager, and she told me three times that he would side with her before slamming her hands down on the counter, causing other customers to stare and yell "Jesse". When Jesse arrived, the female team member immediately told him that she had already told me several times that I needed the receipt. I explained my situation to Jesse, and he scanned the item, but it showed as not being in inventory. I pulled up the item online, and he was able to find it on his side. However, the female team member continued to insist that I needed the receipt, and Jesse ultimately declined my return.

I asked for the corporate number, and the female team member slammed her hands on the counter until Jesse wrote it down and gave it to me. The entire time, I was in an electronic cart, soaking wet from the rain, with my crutches popping out of the top of my little basket along with a huge box (the spa I was trying to return). The female team member had a loud, rude voice, as if I had done something wrong. I was utterly embarrassed and felt like I was being treated unfairly.

As a loyal customer of Target, I was extremely disappointed with this experience. I have purchased everything from office furniture to dining room dishes from Target, and this unforgettable and unshakeable experience has scarred me. I will definitely not be shopping there in the future, and I plan to tell everyone on all of my social media sites about this experience. I hope that Target takes this feedback seriously and works to improve their customer service in the future.

Target is a store that I love to shop at in person, but their website has been nothing but trouble for me. I have had so many bad experiences buying from their website that I don't even know where to begin. One time, I ordered some folding bar stools that arrived already broken or damaged. It was clear that they had been damaged before they were sent to me. I had to go through a lot of trouble to send them back. Another time, I bought an mp3 player and a warranty for it. The mp3 player was faulty, so I had to return it. But I never got back the cost of the warranty. Target refused to refund it the way I paid for it online. They made me send all sorts of paperwork to them by snail mail, which was a huge hassle. I think they did it on purpose to make it difficult for me.

I also ordered a futon that arrived damaged. I had bought it on sale, but Target wouldn't replace it. They only give refunds. I had to order it again if I wanted it, but I wouldn't get the same price that I paid for the damaged one. I also bought some cushions on sale that got damaged during shipping. They were returned to Target without anyone notifying me. I had to follow the tracking to find out what happened to them. Target wouldn't replace the cushions. They wanted me to reorder them, but the price had gone up by quite a bit. A live chat person told me he would give me the sale price if I reordered them, but I didn't trust him because I had been charged more than the price I paid for a damaged item before.

I bought another futon, but it had broken legs. Target wouldn't get replacement legs for me. They wanted me to return the entire futon to them. I had to go through a huge hassle to get replacement legs from the company that distributes the futon. The cushions were the most recent problem. I told the live chat person that I had had enough of Target.com. I was also expected to wait for the refund for quite a while.

There was another time when I was sent an egiftcard because a purchase I made on Target.com. I was never able to use it in a Target store. Target online support staff told me different things about whether I could use it in a store or not. I ended up having to use it online because I could never find a way to use it in a store.

There was also a time when they had a sale on their website for some food bars. The sale price was only on their website, so I had to go to a Target store to collect them in order to pay the lower price. It turned into a time-consuming hassle and a long wait at the store.

Overall, Target.com is a terrible website. I don't plan to ever use it again.

Me and my fam got $125 in Target gift cards, all in $25 bills. I used the rest of the balance on a phone from Target's website and had it sent to the local store. The gift card covered everything except $5.92 which I put on my RedCard. I always pay my bills on time and have a good credit score of 811. But two months after buying the phone, I got a letter from Target saying I owed them $7.92. I had no idea what it was for, so I called them up. Turns out, the payment I scheduled didn't go through on their end. They added a $1.00 finance charge and didn't tell me about it for two months. They didn't email me or send me a letter. They even know my email and mailing address because they sent me the gift card and the demand letter. They also know my credit score because they checked it when I applied for the card. I paid them the $7.92 the same day I got the letter, but they still reported me to a credit bureau and my score dropped by 99 points. This is ridiculous. Target doesn't care about its customers. They punish you for their mistakes and make it harder for you to pay them back.

I've been ordering from the Target website for curbside pickup at the Brandywine location in Wilmington, DE for over a year now. Unfortunately, I've had issues with over half of my orders, which is really frustrating since I place orders frequently.

If this was just happening during the COVID-19 pandemic, I would understand. But it's been happening for a while now, and it's really not acceptable.

In over half of my orders, I've been missing items. I can't even get out of my car to check my order because the parking lot is always crowded and people aren't wearing masks. I have severe asthma and I'm considered high risk for infection, so I shouldn't have to put my life on the line just to get what I paid for.

Recently, I ordered a storage bin that came out without a lid. The employee said she would be back with it, but after waiting for 30 minutes, I had to talk to another employee and found out that the first person I dealt with had left for the day and didn't tell anyone about my missing lid. While the second employee did try to help, she had to go into the store twice (with a 20+ minute wait both times) and came back saying they didn't have it. I was told I had to go into the store to get refunded, but I can't do that because of health risks.

The very next order I placed was missing FOUR items. Everything was jammed into a large Target bag (which was too heavy to carry anyway) and I had to claw it open. I only noticed one item missing because I didn't have time to go through everything. When I called the store, I couldn't reach guest services and eventually someone in electronics told me I would have to come in for the item because I wouldn't be able to reach guest services at all.

This isn't an isolated incident and it's not acceptable. I have to drive 30 minutes (one way) to the store, and there's a good chance the item will be sold out and I'll have to wait in an extremely long line just to find that out. Plus, I'm putting my own and my family's lives in danger while we're trying to quarantine to save our own and others' health and safety.

Target will eventually refund you, but that doesn't excuse the fact that this is happening. I ordered those items because I NEED them. The refund isn't processed for several days, and I can't afford to wait since I'm laid off and my husband's hours have been cut. Now I have to wait 3-5 business days to buy my dog food because of this. Sadly, we don't have any money to be able to do that at the moment.

I've spent hours waiting on hold for the store and the corporate office (on multiple occasions), and all they can do is provide feedback to the store. That's not a solution that will work anytime soon, and it doesn't help my personal situation. Target refuses to do anything to fix the problem, and most of the people I talked to at the corporate office were rude and unapologetic. I was even disconnected and/or hung up on multiple times, which just made the situation worse.

This is absolutely appalling and unacceptable, but Target won't do anything about it. They seem to think it's reasonable for me to risk my life to fix a problem on their end. Meanwhile, they're making billions of dollars.

It's really sad that this is the way Target conducts business in general, but especially during this time. I hope they can figure out a way to fix these issues soon.

I had a pretty frustrating experience with Target's customer service. I called in twice and both times, the representatives I spoke with didn't seem to understand my issue. The first guy, Mike (I think that was his name), told me my card was activated and had a balance, but I explained that my problem was that the balance wasn't working at the stores. He transferred me to a gift card specialist, but no one ever picked up, so I hung up and called again.

The second guy, Paul (I think), also told me that my card was activated and had a balance. I repeated my issue, but he kept putting me on hold and apologizing for the inconvenience. He eventually told me that there was no balance on the card because it had been used on the 7th. I knew that wasn't possible because I hadn't used it and two workers had told me there was still a balance. I offered to send him the receipt as proof, but he put me on hold again. When he came back, I suggested that he cancel the card and send me a new one that worked. He agreed and asked for my email address, but then asked for an order number instead. I didn't have one, so he said he couldn't send me a new card.

I spoke with a supervisor named May, who also insisted on an order number. She gave me a case number and told me to call it when I was purchasing at Target so that they could walk the employees through a process for me to use my gift card without scanning it. I was pretty frustrated at this point because it seemed like they were making me jump through hoops for a measly $5. I even forwarded the email with my gift card to prove I wasn't lying, but May claimed she didn't receive it.

Overall, I was disappointed with Target's customer service. It took over half an hour on the phone (not including the first call) to resolve a simple issue, and I felt like the representatives didn't really know what they were doing. I would recommend taking your business elsewhere if you're looking for good customer service.

I'm really disappointed with my experience with Target. I ordered a Tobi Kids Train Bed - Red for my child on December 4th, 2016, as a Christmas surprise. However, the package got lost and wasn't delivered by the promised date of December 16th. When I called Target, they contacted the delivery company and said it would arrive on December 19th. When it finally arrived, the package was ripped in several spots, one whole side was open, and multiple pieces were damaged beyond repair. I called Target and spoke to a supervisor named Yaretci, who gave me a case number and said she would re-order the item for me, marked it as expedited and the replacement bed should arrive in 3 to 5 business days. She also provided me a $50 e gift card as a token for my inconvenience.

However, when I tracked my new order online, it stated it was arriving by December 27th. I called the delivery service as it showed it had arrived in my city in the morning. The delivery service said since Target didn't specify a delivery day or said I would sign for the item, they were holding onto it till January 2nd. I asked if they were seriously going to just hold it in the warehouse for a week "just because" when it was about 30 minutes away from me? The lady then said she could get it delivered on the 29th. The lady at the delivery service specifically stated it wasn't coming earlier because of how Target set up the delivery.

I then called Target, but the guy who I got on the call kept quoting me they can't indicate how the delivery is done and they did nothing wrong. He continued to say there was nothing they could do. He then said we can't ever say something will take 5 business days to get there. All he kept doing is offering up the PC excuses as to why Target was not at fault for any of this. I interrupted and said BUT it has been a month! A MONTH! AND Target DID say it would be 3 to 5 business days, was expediting the shipment as they knew my situation and I was extremely pressed for time. AND they never asked if I could stay home to sign for it which would make it faster. Target is pointing the finger at their delivery carrier and the delivery carrier is pointing the finger at Target.

SOMEONE has to take ownership of this as I am the one who is being penalized - actually it's my child who is loosing out on this wonderful Christmas memory that has now been taken from him - and it is Target. That is who I purchased this item from. I have waited a MONTH to get this item that was supposed to be here well before Christmas. This is your responsibility Target.

I am beyond frustrated, saddened and angry at how this whole thing has been handled. Never in a million years did I expect a delivery to take a month and for the item to be damaged beyond use when I initially bought this. And I never in a million years thought this was how the ecommerce team would handle it. I shop at Target locally all the time, I buy my groceries there and I always seem to wander over to the regular side and stock pile my cart with more things I "need". Even though this is an ecommerce issue, it's putting a huge distaste in my mouth to even step back into a Target. It's just sad and I am hoping you WILL make this right.

Sadly I've now realized I could have bought this from Amazon. Who does guarantee their deliveries, their quality and has wonderful customer service to make things right. Lesson learned for all the folks out there. I'll never be able to enjoy my child's enjoyment after seeing how Santa redecorated his room.

I recently had an experience with Target's online store that left me feeling frustrated and disappointed. I had ordered a large piece of furniture and shortly after placing my order, I found the same item for $70 less on another website. I called Target's customer service to see if they would price match, but was informed that the other website was not one of their competitors and therefore they could not match the price. I then asked if I could cancel my order, but was told it was too late to do so.

This is where the real trouble began. I tried to reach someone above the call center representative I was speaking with, but had difficulty finding an email address to write to. When I left feedback, there was no option to provide an email address for a response. I then tried the chat feature, but was only given another number to call. The automated system was difficult to navigate and when I finally reached a human representative, they were unable to help me.

After several attempts, I finally spoke with someone who said they could price match my item. However, by this point I had already ordered the item from the other website. I was told to call back once the item had shipped and they would be able to cancel and refund my order. When I received notification that the item had shipped, I called back and went through the same frustrating process of navigating the automated system and speaking with representatives who were difficult to understand over a bad phone connection.

Eventually, I spoke with someone who said they could cancel my order, but they needed a number from FedEx before they could do so. I was told to call back at any time, but when I did, I was informed that the higher-ups were only available between 7AM and 7PM. I was also repeatedly told that I could not receive a refund because I had ordered the item at 7:45 AM, despite the fact that this was a different time zone.

Overall, I was extremely disappointed with the level of customer service I received from Target's online store. As someone who works in a call center, I know that there are better ways to handle customer issues. I may never buy online from Target again and will likely avoid shopping at my local store as well. I would not recommend buying online from Target and urge buyers to beware.

I went to Target in West Boca Raton, Florida on Wednesday, August 24, 2016, around 11:30 am to buy some items for my employer with the company's credit card. I was wearing my medical uniform that I've been wearing for the past 20 years. I always shop at this store to buy gift cards, groceries, and other items with my company's credit card. On this day, I picked up my groceries, office supplies, and three gift cards ($100, $50, and $25) and headed to the checkout to buy these items. Lenora was the cashier who has seen me on numerous occasions and has checked me out several times. However, on this day, she decided to ask me for an ID for some particular reason. She never asked to see the credit card I was holding in my hand, nor was I given a chance to swipe the card. I informed her that my ID does not match the name on the credit card since it was my company's credit card. I have used the same credit card to shop at this store on numerous occasions for the past 15 years, and I have never had a problem in the past.

Lenora looked at me as if I were some type of criminal coming into Target to purchase items and gift cards with a stolen credit card. She proceeded to say, "I can't sell you these items" and without any explanation sent me to the service desk. As I'm standing there in dismay, I also became confused since there were two Caucasian women who had just made large purchases with their credit cards, and they were never asked for their ID. Being a woman of mixed descent that is Caucasian and Black American, I began to feel as if I were being profiled by the color of my skin.

Feeling embarrassed and humiliated, I continued to the service desk. As I was approaching the service desk, I could tell this was not going to be a pleasant conversation by the look that the girl behind the desk had on her face. It was clear that she did not want to hear a word I had to say. It appeared that in some way, Lenora had already made her aware of the situation. Once at the desk, I was immediately asked by Courtney, "Do you have an ID, and does it match the name on the card?" I replied, "I do have ID; however, the name on the card is my company's credit card that I have used in your store to purchase items for the past 15 years and have never had a problem before." Courtney replied in a very rude and disrespectful tone, "I can't sell you these items" and sent me on my way with no explanation as to why I could not purchase these items. Courtney never even looked to see whose name was on the card. Words cannot describe the way I continued to feel as I walked out of the store. The lack of courtesy she displayed left me feeling as if Target has a huge problem with the way they handle their customers.

I was so upset that I had to call my office manager before I could even get back to the office, which was just across the street from Target. My office manager was in disbelief and was trying to come to some type of understanding why I was treated with such disrespect by the employees at Target. She is well aware of how much money we have spent at this store with the company's card for many years. When I arrived back at the office, my office manager decided that we should go back to Target to find out why I could not purchase my items. We went directly to the service desk to speak with Courtney. My office manager politely asked Courtney, "What was the reason for not allowing me to purchase my items?" She replied, "It's company policy to ID every guest when purchasing gift cards." My office manager asked, "When did this policy come into effect?" Courtney responded, "This policy has been in effect for a while now." My office manager informed her that she was here in December 2015 and had purchased over $600 in gift cards, and I was never asked to show her ID. "She did not know the exact date for this unknown policy." Courtney then apologized to me because she failed to explain why I could not purchase my items nor did she make me aware of this so-called store policy.

I am not racist, nor is my office manager, who is a Caucasian woman, but we both felt I was being treated differently because of the color of my skin. After leaving the store, I decided to call the corporate office to make them aware of the manner in which their Target guests were being treated. I explained my situation to Stacey, the customer services representative, and was told I would be receiving a call back within 48 hours. On Friday, August 26, at 7:50 am, I decided to give the corporate office a follow-up call, where I then found out that my case was referred to the specialist department and was advised to call back between 8 am and 7 pm. I called back at 11 am because I did not want this to get swept under the carpet. I spoke to Beth in the Specialist department and explained that I felt as if I was being treated like a criminal because of the color of my skin. It's sad to think there are narrow-minded employees at the West Boca Raton location. She was very apologetic and promised I would receive a call back from the store manager. Around 3 pm, I received a call from the store manager named Gonzalo, who was also very apologetic for how I was treated at his store. Gonzalo made me aware that there is no such policy in effect in his store nor in any other Target stores that states a guest should be asked to show ID when purchasing a gift card with a credit card. I advised him that he should educate his staff on the store policies and teach them that all guests should be treated with the same respect regardless of the color of their skin. He offered me a gift card, which I refused. No offering can fix the way I was disrespected, humiliated, embarrassed, and harassed by the small-minded employees at that store. I am considering hiring an attorney because this kind of behavior to store guests is unacceptable and should not be tolerated nor ignored! If you are a person of color, please take your business elsewhere. Stay away from this Target store or any other Target who mistreats beautiful Black Americans.

The address to this store is *** State Rd 7, Boca Raton, FL ***.

Absolutely worst customer service! My adult daughter and I shared a basket but weee paying separately. No customers were in self checkout. I had about 10 items as did my daughter. We were stopped by Gregory who stated that self checkout was for only 10 items or less. I explained that it was two separate transactions that we would do at the last two terminals and it would be no different if she had a separate basket. He said “oh okay”. Then a raging [censored] named Sabrina comes running down and says, “No, you are not using self checkout! You need to go to a cashier.” I tried to explain to her as well (their cashiers always take forever) but there was no reasoning with her. Her customer service was atrocious at best! Sabrina is a complete and utter piece of work! So, I left! I will not be shopping there at least not at that location!

I been receiving threatening emails from a Target Repayment Service. The Aledge that I have a loan out from a Cash Advance company and trying to collect on it.

I never heard of Target repayment services, (they are not listed on the internet!), and I have never heard or done any business with Cash Advance company.

Upon recommendations from the U.S. Consumer Protection Dept., I filed complaints with the local police dept., MSP cyber crime unit, the FBI's 3c&I unit, and with the FCPB.

Corine Parker, Cell [protected], Email [protected]@optonline.net

RE: Target Order #[protected]

I made order # [protected] online on 02/17-18/24. There was an issue with one item in the order. Therefore, the item was exchanged/replaced. The subtotal illustrated on the receipt for this order appears as $108.20. Additionally, a Regional Fee ($.10) and taxes ($8.06) was charge. The 12 items, taxes and regional fee totaled the order to the amount of $116.36 excluding discount (-$10.33) and gift card (-$15.00) used. Calculating the discount the order total and Target Card charges should have illustrated as $91.03. However, my receipt illustrates a total of $99.01 and my Target Credit Card was charged $96.74. I have attempted to rectify this matter with Target and have not received a comprehensive resolution. Can you please assist me with this matter.

To whom it may concern,

I have contacted the customer service department several times and I have no success in having my issue resolved. This has now escalated beyond my imagination.

I ordered the Tobi Kids Train Bed - Red from Target on December 4th, 2016. This was to be a Christmas surprise for my child. Apparently my package got lost as it hadn't been delivered by 12/16 which it said it would be and the delivery system couldn't find my tracking number anymore. I called Target on 12/16. A customer service representative called EWS (the company delivering the item) and said it would arrive on 12/19 now. They finally found it and was rush delivering it to me.

Once it arrived on the 19th, the package was ripped in several spots (which I have several pictures of), one whole side was open, and multiple pieces were damaged beyond repair. I called Target on the 19th and spoke to a supervisor named Yaretci. She gave me a case number and said she would re-order the item for me, marked it as expedited and the replacement bed should arrive in 3 to 5 business days. As a token for my inconvenience, she provided me a $50 e gift card (which is now a complete joke as this item was $550.00).

I was tracking my new order online and it stated it was arriving by 12/27. I wasn't happy, but this still gave me time to set it up for my child before he came back from his Christmas vacation (12/28 at noon). Around 5 pm on the 27th it still hadn't shown up so I called the delivery service as it showed it had arrived in my city in the morning. The delivery service said since Target didn't specify a delivery day or said I would sign for the item (which I actually stayed home to get this delivery so I would have been happy to sign for it), they were holding onto it till January 2nd. JANUARY 2ND! I asked since it was already in my city, could I just come pick it up - they replied no. I asked if they were seriously going to just hold it in the warehouse for a week "just because" when it was about 30 minutes away from me? The lady then said she could get it delivered on the 29th. The lady at the delivery service specifically stated it wasn't coming earlier because of how Target set up the delivery.

I then called Target. Well the guy who I got on the call kept quoting me they can't indicate how the delivery is done and they did nothing wrong. He continued to say there was nothing they could do. He then said we can't ever say something will take 5 business days to get there. All he kept doing is offering up the PC excuses as to why Target was not at fault for any of this. I interrupted and said BUT it has been a month! A MONTH! AND Target DID say it would be 3 to 5 business days, was expediting the shipment as they knew my situation and I was extremely pressed for time. AND they never asked if I could stay home to sign for it which would make it faster. Target is pointing the finger at their delivery carrier and the delivery carrier is pointing the finger at Target.

SOMEONE has to take ownership of this as I am the one who is being penalized - actually it's my child who is loosing out on this wonderful Christmas memory that has now been taken from him - and it is Target. That is who I purchased this item from. I have waited a MONTH to get this item that was supposed to be here well before Christmas. This is your responsibility Target.

I am beyond frustrated, saddened and angry at how this whole thing has been handled. Never in a million years did I expect a delivery to take a month and for the item to be damaged beyond use when I initially bought this. And I never in a million years thought this was how the ecommerce team would handle it. I shop at Target locally all the time, I buy my groceries there and I always seem to wander over to the regular side and stock pile my cart with more things I "need". Even though this is an ecommerce issue, it's putting a huge distaste in my mouth to even step back into a Target. It's just sad and I am hoping you WILL make this right.

Sadly I've now realized I could have bought this from Amazon. Who does guarantee their deliveries, their quality and has wonderful customer service to make things right. Lesson learned for all the folks out there. I'll never be able to enjoy my child's enjoyment after seeing how Santa redecorated his room.

I have been placing a ton of orders online with your company since November 2023 until now. Recently I placed two orders. One arrived on time. The other order (order #: [protected]) and the tracking #: [protected] has been damaged and returned back to the sender Target. This package was scheduled to delivery yesterday 2/22/24. However, due to the damaged of package and being returned to your company. This has caused an extremely inconvenience as I in need of the food for kids and family.

I called several times and got all three are extremely rude, unfriendly, not compassion and unprofessional representatives (Lexi,Toni and Tanisha). They told me it is not their problems because of the package damaged and can not delivery as it was advised me in the timely manner and nothing they can make me happy and satisfy. This is not the customer services that I expect in my entire life. I swear this is the last time I will order the items from target.

Driving on North 41 in Florida. Truck driver driving on 12/20/2023 at 12:33pm #188181 with a Maine license plate. This driver was driving extremely recklessly. He had forced his way past multiple vehicles in a merge lane almost did swiping myself and others in front of me. He then continued to swerve in and out of his lane. He has hit his break and almost caused a multiple car accident. This is ridiculous. For someone driving a semi truck this recklessly is unacceptable. This matter, if continued during my drive, will be brought to the attention of the local police.

I purchased $1400 in gift cards from target in June for my kids graduation. I had saved for 12 months to do this. They let me know the cards were not working so I checked them on the mybalencenow website and it said there was a reversal of the funds back to target. I called the third party Incomm company and they said it was an activation issue. I sent them the receipt and all the card numbers for the claim. I called back 6 weeks later and they said the cards were sent I don’t get them. So now sept 2023 I finally got them to resend the cards to be told 7 to 10 days it’s Oct 30th no cards yet they keep telling me they are on the way. How can you sell this Target! I need help getting my hard earned money back