MVQ reviews and complaints

I too thought I was getting a FREE credit report but was told to pay $1 for this FREE report. Also, that I needed to cancel before 7 days or I will be billed $19.95. Missed that open window and was charged $19.95. What with LOTS of family emergencies, I called on the tenth day. Was told I could have the dollar back but for the rest of the $19.95 they would have to send the request to be evaluated. Guess what? No return of the $19.95. Been back and forth dealing with family stuff and now realize that I have been billed last four months for the $19.95. Called number showing on my bank statement and it was MVQ Credit Adapter. This number was to a recording asking me for more information (which I did not give) I just held on the phone and after about five minutes a live person was on the line. First she told me that my husband had signed up for the service is why it went through our account. Trouble is my husband is not on the card, account or anything so I was curious as to how his name got involved. Told her to cancel and requested refund for last few months. First she said she could only cancel it. I explained nicely that I had canceled it in March to check their recorded phone calls. So she recited that they do record for quality purposes. Any way after much argument she said she would cancel and the $19.95 would be back in my account in three business days. Told her to also write a note that I was reporting them as a scam, but she said she didn't have a place to write that. So I hung up...

This MVQ charged me without me ordering or authrorizing any duduction from my checking. I need this matter looked into and resolved. Will report to comsummer affairs.

Forhet about it, I'll see my Lawyer.

Just how many times do I have to make a comment?

I am Neutral.

Normally, I am a very patient person. At this point I'm becoming a bit irritated. Please advise me just what you want.

As stated above, I sent an e-mail on Oct 25th, 2010, to cancel my subscription. I was promised a reply, but never got one. I want to know my status with you. Also, I never got my credit score.

I sent an e-mail yesterday, Oct 25, to cancel my subscription and was promised a reply. I have not heard from anyone, up to this point. Please giveme the status on my subscription. Thank You, Joseph A. Vanchieri, Sr. (marjoe321@att.net) Further, I never got my Credit Sc0re.

I have the same problem that I am going to discuss with my bank company tomorrow, wicked that I ended up viewing this on the home page. I told them to stop the payments with the team I was training with, and they continued to find excuses until one time I demanded to have my money returned and they haven't replied. I'm expected to call my branch tomorrow and stop this and/or get a new card. Money is hard to come by now a days!

hi, , I ALSO HAVE BEEN DUPED BY A COMPANY CALLED GALLERIA FOR 22.50 THAT I DID NOT AUTHORIZE, , , I WANT MY MONEY BACK, , , AND I WANT THEM CHARGED WITH FRAUD, , , , I DON'T EVEN KNOW WHO THESE PEOPLE ARE!

I was looking over my Capital one stmt and found 2 charges to two different companies through these people. I have no idea where they got the card number and certainly did not have my permission to use it. I had to phone them to find out who they are and what they do. I had never herd of Galleria nor Athome. I called and they reversed one of the charges but I am still out money!

I have had the same problem with these companies charging my credit card for $22.54 and $19.95. I called them and they said I had authorized this was had been sent out gift cards and certificates (NOT!) . I am thinking they got my # from something I had ordered online from another company. I complained to the credit card company and they are looking at them for fraud but they couldn't reverse the first two charges to my card...so I'm stuck. I ended up changing my card # which was a severe hassle as I had several pre-authorized payments. What a scam.

Hi, I too have been seeing 2 monthly withdraws from my M.C. account. The fellow I spoke with said he was a 3rd party, if this has been an issue for any length of time, it is true there should be a Huge Red Flag when the credit card companies see these names come through. He told me I must have bought something over the phone, and used my card #, not likely. I've been nailed for $120.00, so now I guess I wait and see what happens next month, wish me luck.

I am also very mad with the fact that MVQ under two different names *athome and galleria* have been taking payments from my capitol 1 card without my submission of card and the worst is capitol 1 said they are business partners and a dispute file cannot be submitted? I strongly believe they are the source of these scams and someone needs to look into it further.
nonam30@hotmail.com

I am very disappointed that my credit card was used without my permission.

I have no idea what this company is but they charged $22.54 to my credit card as well. Definitely without my permission

I continue to be chatged on my debit card without authorizing anything, I want it to stop.

Same here. I was calling the healthcare market place when my call was interrupted by these ppl. I hung up and tried calling the market place again same thing happened. I told them I was trying to get in touch with the government insurance market place, they said they could transfer me. I hung up an tried calling the MVQ ID Solutions have charged me 3.95 and now trying to steal 21.95 from my account. I dont know anything about it.

I had tried to get a discounted ticket to go to Seaworld Orlando online at Passport to Fun but found out that the ticket delivery had to be done physically so I stopped after fully registering myself not knowing that there will be a $19.95/month membership fee charged. I realized this just now(March 2012) so I have been charged for 6 full months not realizing this. This is incredibly scammy and someone in the US government has to move fast. Can somebody advise how to file an official claim? I'd rather get this resolved so that other people do not have to face the same issue as I did than just post this on this site that makes money on angry people just posting claims and getting an ad revenue. In a way this site is also very scammy.

My husband was asked if he wanted at free $25.00 dollar walmart gift card after he purchased an item he saw on an infomertial. He had no idea he was signing up for something that would he would be charged for. So far there have been 2 charges but who knows how many more there will be. I ended up having to cancel his card just to make sure I didn't miss any of the charges. Do they think if it is just $1.00 you are not going to notice?

I received response from a job listing on Craigs List & the company (?) requested that I bring in a copy of my credit report when I interview. There was a link for a "FREE" credit report within the response. I filled it out, but when it asked for my debit card info, I typed it in but never selected the submit button (major red flags). 3 days later I found a $29.95 charge to MVQ. I immediately called my bank & they said there's nothing I could do except cancel my current debit card so no additional charges could be deducted. They said that a "photo" can be taken of my input even though I never hit the final submit number, they had my info.

I attempted to track down the ad posted on Craigs List but found it missing...imagine that!

This company claims I agreed to sign up with them when I looked at a credit report site. I don't recall ever doing this but if I did, I told them to cancel it back in July 2009 the first time I called to ask what it was about. Here it is November 2010 and I found they were still charging me. I called again, and they claimed there were no records of me ever calling to cancel it and refused to give me the full refund. I didn't realize they were still charging until they bounced my checking and I went back to see what happened and saw they were the cause. Again, they have agreed to cancel it, however refuse to refund me for everything they have charged over the past year when I told them to cancel back in July of 2009. I would like to know if anyone has had a similar situation and if they would have any advice on how I can get my money back that they have charged me over the year.

Thanks,
Amy
AGreenan12@gmail.com

Well, a $19.95 charge appeared on our credit card last month. After checking this board, I called the number on our statement and, after putting in our phone number, their computer verbally told me that we had signed up on 11/7 and that our account was being closed. Sure can't figure out what we clicked on that allowed them to snare us. Next step will be to call them and ask for a refund. If they refuse, I guess I have to call Visa and dispute the charge with them.

Do people generally get the charges cancelled?

We have had $1.00 withdrawn automatically, from our bank account on a monthly bases. Can not get hold of anyone to have withdrawal stopped. Phone number is [protected]

I have had three unauthorized deductions from my bank with this company. Each time I call to complain and cancel since the last 3 months . another unauthorized deduction arises, so I will be taking matters in my own hands and my attorney will take over from here. What this company is doing is very illegal, so proper measures will be taken.

I have been charged for unauthorised credit card deduction for membership that i don't utilised.
The so company have refuse to refund the previous deductions for many months of non utilise subscriptions.

MVQ is removing money from my account every month. Apparently the only way to stop it is to cancel my card. Has anyone figured out how to get them to cancel? Their web site is worthless.