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The good, the bad, and the ugly - discover what customers are saying about Navient

Welcome to our customer reviews and complaints page for Navient. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Navient.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Navient's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Navient, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Navient. Your feedback is an important part of our community and will help others make informed decisions.

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12:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

January 2022 - present January 2022, we thought the interest only loan payments were due for renewal. We called to renew and were told interest only was no longer available. We agreed to a new repayment plan in which we paid 225.00 and that payment per month would continue of 1 year. The interest only plan payment across 2 loans was 130.00 before ending...

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11:13 pm EDT

Navient valentine & kebartas

I do not know if they actually did this, yet these third party people called me on behalf of my student loans. They said they were extra loans and were in default and if I called Navient they would just send me back to Valentine & Kebartas. I thought it was fake, yet they knew a lot about my information, and had my phone # that I don't even know and were actually asking the right questions. I resentfully signed up in a payment plan. Next thing I knew I was buying gas in the northeast and I live in Florida. Is this blackmail and unlawful? I do believe so and would like to speak to an attorney because now two evil [censored]heads in maine or Massachusetts know all my information and have been antagonizing me for months ahead of me answering just to try and steal from me given information from Navient?

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Leanne C.
US
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Apr 02, 2023 5:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

In 2007, i refinanced my home and wrote 3 checks totaling $30,000 to Sallie Mae to pay off 3 variable rate loans. Each check had the corresponding loan number clearly written on it. They applied the funds across all loans, including the low interest fixed rate loans. As a result, I am still paying for these loans 16 years later.

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