Nulexa reviews and complaints

When are officials going to close these fraudulent companies down! I too have been conned by skin essentials . No joy through emails. Money taken twice but no goods. Contacted credit card company when I discovered I'd been charged to stop any further payments. Can't find any copies of the terms of agreement from Skin essentials.

the same thing happend to me, thought I was paying for a free trial.but then got charged £79.95. not ony once but 4 times for creams, then i found diet tablets wich I have never got, and would not order, as I am Diabetic also, taking Warfin do not know what to do about this, I am a pensioner and can aford all the agro

I ordered a sample with posting fee, and suddenly charged GBP 79.95 which I have never authorised.

Very easy to understand this. US decreased price on gas and has serious problem in economic. All credit cards servers have location in US. The US decided to steal money from credit and debit accounts. That is why money charged from different accounts, which people never used for purchases.

DOUBLE SCAMS! I want to alert prospective customers. Samples for $4.95 are OK.

One of my key banks helped get rid of a scam: the bank understood it was two separate $89.97 scams.

However, one month later, the same double scam appeared in an another statement from another bank. I had never applied these scams to this particular card. The second bank, will now be taking care of the scam. I cancelled the credit card to make sure that all will be settled. The second bank is doing its best. The Nulexa people were getting access into the card without permission. Major fraud.

I have just been through the exact same process, was given a refund by Nuvie, but told by the Nulexa customer service that I was being charged almost $90 for the last 15 days of their product! This is outrageous! This is false and deceptive advertising and I really need to know how to address this problem I will be contacting the Better Business Bureau, but if anyone knows another avenue I can pursue, I would appreciate that information.

Worst part is the cremes don't work. Cancel credit cadand get new number asap..work with your bank to get money back after fist charge.

Please Help!
Living in Canada have been receiving the Nulexa Cream for over a year now. Unable to find a way to cancel my monthly subscription! Can not find a phone number, address, website or customer care centre to get in touch with ANYONE! I do not have an invoice connected to an address or phone number. It seems my only option is to cancel my credit card. If anyone can be of any assistance that would be greatly appreciated! Your Canadian Friends -

My problem is the phone number is now disconnected so I have no way to contact them and stop this so I am going to my bank and change my credit card number and transfer my funds. I hope this works. I feel so stupid. Also will give the bank the info to see if there is a better way before it is deducted.

Nulexa is a scam, and all those who are supporting them are trolls from the company.

Blah.

FRAUD/Beware of SCAM! I ordered these products due to their strong endorsement. However, I no longer wish to use this product and made 2 calls to the business to cancel my account. I DO NOT want this product, but was told that I must call back Nov. 13, 2015, to cancel the account. I cannot afford a monthly charge of $90, and believe I could save this money for important medical bills and food, which costs me approximately $3.00 per day. Had the company not advised the above stated ultimatum, I might have attempted to use the product. So people, DO NOT FALL for the small print contract unless you wish to continue the company's extortion methods.
P.S. i presently am in possession of 4 unopened containers of this product, and apparently am about to receive 2 more.
I have always been satisfied with the service and quality of items sold on the internet, but this company's business practices are just evil and wrong.

I see in the Facebook
Anuncio. Sample free I order to pay post correio 4$95
They send me the cream and charge-me 104$56 on my credit card
I can not afford this amont

This company charges ourcredit card without placing any order

I purchased one set of cream from their advert, they continue to take money every month from my card without authorisation and I cannot contact them to complain...I have received no goods

made order on a free trial basis. now company taken money out of accont this month of $75 can you help or advize

I agree with all commenters who call this a scam and robbery.
I am a professor of Dermatology and ordered the free trial because my patients were asking about it. The advertising was deceptive and I never saw the terms and condition or what the actual price would be. I would not pay for this at any price. I am in Canada, it is a month after my order. They have charged me over $400.00 Canadian dollars and I have only received one shipment.
Trying to cancel was time consuming and frustrating, with the person at the call center clearly reading from a script, not listening to concerns and offering a small gift certificate for the product if I didn't cancel. ( I wouldn't continue to pay for it at any cost).
I have learned a lesson about product shopping online, but still feel deceived, insulted and robbed. Do not order from this company!

Thanks to all who have posted I got mine bottles today they said 3 days here is 7 days, after reading what everyone had to say I canceled my card so they could not charge me more then the shipping cost . I got the bottles and they are not til size these are full size bottles so they lost out on scamming me I canceled my card and when they try to get money the card is no good now I just have to wait till the bank sends me a new card in 7 to 10 days but I can wait no problem . This time the tables are turned on them . Sorry for yall you who where rip off by this company it's a shame these people are still out there doing this especially to the sinior lady that posted here it makes me mad that they are allowed to continue doing this, God bless you all.

I am a victim on the other end of the Nulexa scam. I have had the same toll-free number for my small business for over 15 years. The company is using my toll free number on the jars of the trial bottles that people receive. They also had it listed on one of their websites. I have filed complaints with the Florida Better Business Bureau (as that is where they were incorporated.) After much research I found that they were actually a foreign company that incorporated here in the U.S. via GoDaddy so they are not physically located anywhere in the U.S. Through GoDaddy I was able to get them to remove my toll free number from their website, but I still get calls from people who say my number shows as the customer service number on the jars they receive. I have to pay for each of these calls! Over the past 2 years I have gotten dozens of calls. I have had to shut down access to my number from outside of the United States. PLEASE DO NOT BUY THEIR PRODUCTS! I GUARANTEE IT IS A SCAM!

My wife order from another company and received the Nulexa product. She thought she would try it, and has since tried to cancel further orders. The phone number for the company is no longer in service. Nulexa does not respond to any e-mails. This company as the worst customer service that I have ever seen. DO not buy from the company. DO not listen to any of their employees if they try to give you a deal. DO not have anything to do with this company.
SCAM, SCAM, SCAM!

I had a good expirence. I phoned them once I received the product, and cancelled so I had time to try it out. I tried it and it worked really good. I was surprised. It has been a month and I have no wrinkles at all. I had a good expirence. I told them I would like to be billed every 60 days, as I don't use alot and it lasts me a long time. They update that on my account. The contact number I called is [protected].

I ordered what I thought was one sample product and ended up with both products. They are excellent con artists that answer the calls when a person is calling to cancel the products. I have called a couple times to cancel the order and sent the products thinking I would receive a refund. Not. I decided to do more research tonight and discovered this site. I had no alternative but to cancel my credit card after reading some of the stories posted on this site. Therefore thank you for sharing your experiences because they gave me direction on what I needed to do to prevent further robbery from my bank account. I did receive a cancellation notice from their office in May but discovered they had taken money from my account this past Saturday. Lesson learned. A bitter pill to swallow but what other recourse do I have.

On APRIL 30 I requested the FREE TRIAL of skin essentials, I received their sample a couple of days later.
On the 15 of MAY I received an invoice an for skinforte in the amount of $98.50. I immediately called my credit card to cancel it only to find out that ANOTHER AMOUNT for Skin Forte of $101.32 had also been billed without even receiving invoice.

I contacted that company and told them I had NOT ordered these products, I was told I should have read the FINE PRINT so I went and read it.
During those 15 days I was taking care of my husband who eventually died of lung cancer.
Facial products were not my priorities,

I replied that I had cancelled my credit card account and to also cancelled theirs. They replied that they had closed the account.
I wrote back to tell them it was MISLEADING ADVERTISING if its free there should not be strings attached..
They wrote back to say they were willing to cut the price and at the end of the email below their offer was O.K. Dot? I figured that if I clicked ok I would be stuck again so I did not accept, after that I would get any replies to my emails your account has been cancelled.
Conclusion ...It cost me $261.69 Canadian.
This one valuable lesson

I just found out today that I was scammed as well with both Skin Essentials and Nulexa. The add said that the products were free as a trial. I only had to pay shipping of 4.95 US for each jar. I received the products a few weeks later and saw that I was charged just for the shipping as they said, but a few weeks after that, they took another $235.24 (CDN) out of my credit card. I only noticed the charge after another email was sent and that alerted me that they were charging me another $92.53 and shipping more cream which I did not order. (I hadn't yet received my credit statement to see the $235.24.) I did not authorize any such payment. When I called to find out what was going on, they said that the 'free' cream was not free and that it was explained in their terms and conditions. If you don't call within 14 days to tell them if you are satisfied or not, they charge you this insane amount of money for the 'free' trial sample. I did not see any terms and conditions when I ordered or I would never have signed up for this! I feel totally violated like somebody snatched my purse and stole my money. Altogether, after the shipping I was robbed (rounded) $250.00 CDN.

Well I too, fell for this scam job and everything said is accurate. There were no terms and conditions on the screen I read. It was sanctioned by a Doctor Oz. good grief! Cream arrived within 1 day of my 2 week trial period which I was not aware of at time of sign up for FREE cream. I tried calling on the weekend and neither customer service number worked. I called my bank RBC first thing this morning and they are well aware of it but advised that I had agreed to the terms and conditions and this was not considered a fraud. I needed to call Nulexa back and obtain a cancellation number and that I am obligated tomoaynformthe FREE sample. $118.99 for all of this. Plus feeling stupid for being conned. Buyer beware!

update: I received an email for each product stating that my account has been cancelled and I will not be charged in future...so far so good :)

I also only wanted the Skin Essentials and the Nulexa was added at checkout. I contacted them right away to cancel and was talked into keeping the Nulexa as it is botox in a jar.
Received my items today and called right away to cancel any further shipments after reviewing these horror stories. I haven't even tried the products yet. Once again the customer service rep talked and talked as did the one before. I was promised discounts on future products. Once she told me that my trial period was extended a further 5 days, I told her that I wanted my trial period cancelled, my account cancelled and no more money put on my credit card. She started to talk again, and I cut her off saying as much as I appreciated how well she does her job, I no longer wished to listen to her spheel. She said she understood, and would cancel my account. I then was put on hold, and she came back with a cancellation # which was my order # with a C in front of it. The phone number I called for those of you who lost it was toll free [protected]. Hopefully, I won't have anymore product charged to my CC...and I won't have to come back and update this post. Good luck!