Menu
For Business Write a review File a complaint
CB Online Shopping Partrequest.com
ComplaintsBoard
C
2:49 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

When I paid $3.99 to search for a used car part I did receive several emails but only one company had the right part and all others were like advertising. The one which claimed to have right part charged $250, almost like dealer's price, while the market fair price ranges between $10 and $50 (including shipping). I did not claim refund because I knew that...

Read full review of Partrequest.com
ComplaintsBoard
R
12:46 pm EST

Partrequest.com appears to be a scam

Appears to be a scam. They charge for a parts request with a guarantee that you will receive at least two 'responses' in XX hours. I paid and received two spam emails. I called both and they said yes they get the requests from partrequest.com, but they don't sell those parts. I went to partrequest.com to claim the refund and their site returns a "Page does not exist." (404) error when I click on the Refund link. I sent them an email that I will file a reversal of charges with my bank if I didn't get a reply from them.Sounds/looks like a scam so far.

Read full review of Partrequest.com and 7 comments
Hide full review
7 comments
Add a comment
U
U
user1967642
US
Send a message
Jan 07, 2019 12:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree. Total scam. There is no notice that they will charge you for the lead until after you sign up, and then there is no way to remove your info and delete the account. I never gave them my bank or Paypal information, though, and when I called the customer service number I only got a recording telling me to contact them online, which is impossible. Now I'm getting calls from guys with south asian accents saying they have the part I'm looking for, but they don't and won't tell me they're getting their "leads" from partrequest.com.

J
J
j babli
US
Send a message
Aug 15, 2018 3:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are a scamming waste of time... no where do they tell you they are charging you for the service until after they get your personal information. scam>

M
M
mjsnabe
Green Bay, US
Send a message
Sep 20, 2017 5:57 pm EDT

All they do is send your information to resellers who may or may not have the part and if they do, they don't provide the price. Each quote I got was nothing more than spam and now I cant close the stupid partsrequest.com account.

V
V
Vanden Plas
US
Send a message
Mar 31, 2014 3:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If partrequest.com is legit then respond to the "page does not exist" error message. Give an alternate contact method to that customer. This one unresolved complaint will keep me from doing business with you.

P
P
partlocator
Pasadena, US
Send a message
Jun 04, 2011 5:08 pm EDT

PartRequest.com is not a scam. We make every effort to help people locate parts and sometimes we're not successful. We offer a full refund for any dissatisfied customers, no questions asked.

J
J
Jaime Vargas
US
Send a message
Aug 08, 2017 8:27 pm EDT

I 've received two replies so far, one for the wrong part from an ebay seller and the other one from a scammer
SARATOGA CLASSICS & THE PARTS BROKER with many complaints found on a web search I undertook .
Undelivered Mail Returned to Sender

PartRequest if you are reputable you can not have a user unknown reply to the online address you provide
Mail Delivery System to youshow details
This is the mail system at host omr-a008e.mx.aol.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

: host mail.partrequest.com[45.33.105.62] said: 550 5.1.1
: Recipient address rejected: User unknown in local
recipient table (in reply to RCPT TO command)

C
C
C1500
Clanton, US
Send a message
Sep 13, 2021 1:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your are a scam! Refund n I questions ask? Why wont you allow people to contact you for refund? I get scammed $420 and attempted scams 3 times. I was lucky PayPal refunded my money

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.