Permanent Makeup by Tatiana reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Permanent Makeup by Tatiana
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beautiful job
I loved Tatiana's work. She made my eyebrows so beautiful. 6 months later I still get compliments from strangers on the street.
Tatiana, don't be upset of that women who wrote a complaint about you. She wouldn't leave you $50.00 tip if she did not like your job. I am sure it was her fault the was late for her touch up.
I sent 3 friends to you and they all loved you. I will definitely come back next year to you to refresh the color. Thank you.
The complaint has been investigated and resolved to the customer’s satisfaction.
Eyebrow Tattoo
I hired Tatiana to tattoo my eyebrows in mid-September. She told me after my initial visit to come back within 1-2 months for my complimentary followup touchup treatment. When I called her today, 6 weeks later, to book my complimentary followup appointment, she told me that I had missed the 1 month deadline to get the complimentary session. When I tried explaining to her that she had originally verbalized that I had 1-2 months to call her back and book the appointment, she denied ever saying such so I asked if there was any way that she could make an exception since had I known I would have made sure to have had this done before the 1 month deadline (I was only 2 weeks over anyway). She "accomadated" me but did not let me set an appointment time, I had to adhere to her time schedule, so I did.
When I got off the phone with her, I went on her website and found this statement right under the EYEBROWS page "The initial treatment requires two visits spaced approximately 2-6 weeks apart." I called her back to kindly let her know that that information is up there and that she might want to change it as it could mislead future customers. SHE HUNG UP ON ME.
Tatiana proceeded to call me back only a few minutes after initially hanging up on me to argue with me that regardless of what her website says, I was over 6 weeks anyway. She didn't just call me back though, she proceeded to confront me with this information by SCREAMing at me in the most innappropriate and unprofessional manner. I told her that she has no right to speak to anyone that way, let alone a customer, and that I was very appreciative that she was fitting me into her schedule for this Thursday but that I was only letting her know what was on her website for her own benefit! She proceeded to scream at me some more about how I don't even deserve this 2nd visit as I have missed the deadline, and that how dare I even ask for her to "accomadate" me. I couldn't quite understand what else she was saying as she has a very heavy accent, all in all, it was still an unpleasant experience that I shouldn't have had to deal with at all. I told her that I would be reporting her to the Better Business Bureau and that I will no longer be needing her to do my followup appointment.
All in all, I spent $300 (+$50 tip) on a service that wasn't 100% fufilled. I am now left to find a new permanent makeup artist in which I'll probably have to shell out a pretty penny to remove all the faded out blotches that come after your first treatment.
DONT WASTE YOUR TIME ON THIS LUNATIC! LOOK ELSEWHERE!
The complaint has been investigated and resolved to the customer’s satisfaction.
How many people didshe screw up? Look at her website, she doesnt know how to do permanent makeup. My 3 year old child can draw better than she is. She doesnt know how to mix colors. Terrible! People it is your face, you cannot cover it. Its like back to USSR makeup!
pls refer to following site for customer reviews on Permanent eyebrow expertise of Everlyn @ la peau
http://www.lapeauspa.com/Customer_reviews.asp
I think Tatiana is a very professional and accommodating artist. My permanent makeup looks flawless, and she even includes a touch up within a reasonable time frame. I believe some people are unhappy no matter what service provided, clearly shown above. Thank you Tatiana for your expertise and great work! I am so happy with my permanent makeup results.
Esther Franco
Queens, New york.
I actually went to Permanent makeup by Tatiana in July for my eyebrows and got great results. Tatiana mentioned 1 months free booster but i didnt really need one. I work in a beauty salon myself and know that some customers can be a real pain in a butt. Complain for no reason. And you mentioned that Tatiana did not refuse to do you a re-touch so why didnt you go? Seems like it's your fault only...
I am a Permanent Makeup Artist, and I own www.beautiologist.com. I would never ever turn a customer away. She should be willing to stand by her work. It's a shame that you've been treated so poorly. Please know all Permanent makeup Artists are not created equal! There are many un-professional and poorly trained Technicians out there, so please beware! I'm sure if you told a new PMU Artist your dilemma, they would be happy to do your touch-up for half of what you paid. Most reputable Permanent Makeup Artist charge between $475-$675, so consider your next visit paying a normal fee, while getting beautiful brows! Good Luck, and if you're in Florida come and see me!
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