Pet Shack Chihuahuas reviews and complaints
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puppy mill
I began messaging Nancy Wilson White in December about a smooth coat blue female chihuahua. She had a litter soon after & stayed she had one. I put a deposit in the puppy knowing Nancy was moving to Wisconsin. After a few weeks I inquired how puppy was doing, she informed me it was a long coat. I stated I wouldn't be getting the pup then. She let me know...
sick pup
I bought a pup from petshack back in oct 2011. We traveled 6 hours to pick up a beautiful little male pup. Wasn't too sure about getting him at 8 weeks tho. I was told that he was not 100% weaned, so she assured me that if I got him home from his mom then he would eat. Well we go to sc to pick him up and i'm informed that the pup has a cough, so she gives me the meds that her vet gave her. Well we get the pup he was fine from what we could tell. Get him home, he drinks tons of water and eats a bite here and there but not enough to fill a bird. So we travel to my parents in wv and it seems from then on he got soo sick. He would not eat at all and he was loosing weight and was really thin and could not understand what could have happened overnight. So on the third day of having him I took him to the vet, the vet said he was plainly unhealthy from the beginning, he was under one pound and not weaned at all and thats why he was not eatting. He was one pound when we picked him up. The vet took two stool samples and found out he had hook worms and plainly told me that this pup will die because he is unhealthy and too small to handle the worms. I was told my petshack to feed him baby food, vet said no he needs puppy milk and thats what he gave me, and to feed him around the clock, I did this and it did not help. I also done everything petshack told me to do and it didnt work either. I was giving him sugar drops like he needed, giving him food thru a syringe. I should have not got him until he was 12 weeks but she insisted that we take him home. Come the 5th day, he was a mess, stool running out of him, seizing, eyes floating and it was horrible. She travels to wv to try and nurse him back to health and we meet up and it was just too late, she gives him pepto (don't know if that is safe or not but she did) and he died right then. I do appreicate the fact that she came to wv to help nurse my pup but he was way to sick buy then. I was a mess, and all she could say was my guarantee is only good for 72 hours and thatshe don't guarantee pups that small... She was cussing and screaming that my vet diagnosed the pup wrong and that he had coccidia and not hook worms, and after that she never spoke to me or contacted me. The vet told me she had to know the pup was sick and he should have never left at 8 weeks old. Well she had went back home and was telling people I killed this pup and that breaks my heart, I never would harm any animal. She claims she worms her pups every week or every other week, cannot remember but needless to say I was screwed out of a pup and my money! The only reason why I am complaining is because I have tried on several occasions to contact her about getting another pup, and she never returned my messages or phone calls or even acknowledge the fact that anything had happen... I wish that I would have taken the time to research breeders to see what/who they really are, according to other buyers of petshack, they have had the same problems and if I would have know this before hand I would have never bought a pup from her. I had put my trust in her hands, I had a small child that I had to explain to him what happened to the pup and you know how hard that is to explain to a 3 year old and he loved this pup. They would sit on the couch together, he would cuddle up on my son's lap. But what set me off is when I found out petshack was telling others that I killed this pup and that was it for me. She didn't bother to tell this people that he had hook worms so I am and have told these other people that he did have hook worms and come to find out that the 'cough' he had when I picked him up has a sign of him having hook worms and apparently she knew this! So buyers please beware, do research on your breeders, ask for references before you up and buy or travel hours to pick up a pup.
Nancy I still have the medicine that YOU sent home with me and my husband. You told me to give it to him for 7 days, once a day. So don't even go there with that. He was held alot because he liked to cuddle, of course, he was tiny living in a big world. The only thing you offered me was for another $150.00 I could have another pup but I don't have money laying around to just up and buy pups left and right. You might have never had one case of hook worms but thats what my vet told me after he checked twice. There is a first time for everything. The vet straight up told me that he would not live because he was too small. You also told me that he was NOT 100% weaned and that you haven't physically seen him eat, but you were sure that if I got him home away from him mom that he would start eating because he was still nursing off of her! And I told you I didn't want another pup until we had moved, so it wasn't your decision it was mine. I do not have 3 children, I have 2. And my kids have nothing to do with this situation, its between me(buyer) and you(seller). And the only reason I am complaining now, is because you are going around telling your people that I KILLED this pup, now that has pissed me off, if I killed this pup I would have not been upset and crying the night you were down there, I would have been heartless and would have not cared. I just let the situation go, thinking that things happen for a reason, but I didn't know that you were going around telling people this stuff. I thought you were a better person than that. So do not bring my kids into this, all I am doing is complaining about how the situation was handled, on a person to person level...I thought you were nice, you seemed to care and you helped as much as you could being so far away but I didn't know you were degrading your buyers behind their back and thats what made me mad, if you had a concern with me you have my contact info...a phone call goes a long way.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Nancy is joke. Her pups are inbred and sickly. She claims to be cage-free yet her home is full of cages! She's passing out falsified paperwork because she has no idea which dogs are breeding together! Dogs are dying in need of c-sections that she can't afford or refuses to pay for 😠 and Nancy, before you think about coming for me with your [censored] just remember I have pictures and screenshots!
thanks so much i know she is a liar and i posted on her website she took it down also before i could screen shot it she thinks she is slick but god dont like ugly i got my deposit back from pay pal she is one sad, lonely greedy lady, hope that pos rot in hell
Deedra she had parvo at her shop around the time your puppy died. I saw at 2 people post comments on her fan page about her selling them puppies with parvo and Nancy removed those comments within 30 mins. Don't try to lie about it either Nancy! I have the screen shots from those posts before you removed them. I also had some people message me about you selling them puppies with parvo. I can post screen shots of that as well.
everyone should submit their complaints to the spca of winnsboro sc. also notify usda of this lady selling dogs site unseen, she tried to keep my deposit after her puppy died from bacteria so she said, , coccidia more like it, but i got it back from pay pal she is a crook, pure evil, i wont rest till you out of business, you will not continue to get away with killing them babies and collecting money, contact pay pal and report her they will give you back your money and she will lose her pay pal rights to accept money
if you have something to say to me say it to my dam face you make me so sick ty tammy
I did NOT write this complaint and you know that Nancy White (Petshack Chihuahuas). One of your past buyers that you sold sick and unweaned pup to wrote this complaint. There are also 5 other complaints on you posted by past buyers that got sick puppies from you.
Also I did NOT write this complaint and you know that Nancy White (Petshack Chihuahuas). One of your past buyer that you sold sick and unweaned pup to wrote this complaint.
I am no where near being jealous of your ugly dogs. A mutual friend of ours told me YOU were jealous of me and my dogs from the first time we met and you saw my dogs and puppies I had at the time. You started trying to use my males for stud (you did use one of them) then threw Diablo in there so there would be a merle and litter and you could say you didn't owe me anything. YOU Nancy are the jealous one
Sounds like someone forgot to take their lithium today! Nancy is a very reputable breeder. She takes excellent care of her animals! Crazy people will always be crazy and stalk people out of pure jealousy. my advice to you Farrah is to stop trying to live vicariously through nancy and get a life of your own! I sure feel bad for that baby thats coming! I know this is not my fight to fight but we are all sick and tired of hearing the name Farrah troutman! Leave Nancy alone already!
If Petshack sold you a sickly pup why would you contact them for another pup? Your complaint doesn't hold water and makes no sense at all. It makes no sense to make such accusations about the first pup and then complain that they are not calling you back because you want to buy another pup! No logic and sounds like nonsense to me! I believe Petshack is a reputable, knowledgeable and responsible breeder and your complaint comes across as sour grapes!
Mrs White has on numerous situations where she has Sold a dog with health issues by her as a breeder. She has Forged Health Certificates saying the dog has been seen by a Veternarian but has repetidly told others she never takes her animals to a Vet. She has openly expressed she gives her own shots and vaccinations to the Dogs and the Forges the Health Certificates to say they had seen a Certified Veterinarian, when the truth is they had not. She has knowingly Sold dogs with health issues and when the dog dies she makes no effort to compensate the buyer for Vet bills or money spent for the dog. Mrs. White has several cases against her for Theft by Deception, told to return monies to buyers and Animal Abuse but, has never improved her practices. I have seen the inside of her house with 30 plus dogs running loose and no control of which dogs breed with who. The living conditions of the house where in a condition of Smells of Urine and Animal Feces.
she is awful i put a deposit yrs ago when it came time to pick the puppy up she gave me a date to come and it was a sat. I called first and no answer didnt want to head out to sc from va so kept called never got her until the next day. Gave me some story then on mon she said the dog died a week back. Then tried to force me to take another puppy instead of giving me my deposit back. I told her i didnt want no other puppy and i was coming to her work place for my money and if she didnt let me in, it was going to be trouble . She sent my 150 deposit back quick.