Philippine Long Distance Telephone Company reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Philippine Long Distance Telephone Company
Welcome to our customer reviews and complaints page for Philippine Long Distance Telephone Company. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Philippine Long Distance Telephone Company.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Philippine Long Distance Telephone Company's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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slow internet speed
It's been weeks since Typhoon Ompong but still our internet didn't improve a bit. We've been compromising that if it's raining, then the net speed is slow. We've been compromising all this time but it's not even raining and yet the speed we got here at home doesn't even reach half of the speed we are paying. I'm the only one who uses the net, I often turn off the wifi so that no one can use but still no improvement. My mother complained and the customer service said that it's a given if I'm playing or downloading something. Are you guys making fun of me? I know for sure that it will slow down but do you really think I'm complaining without that knowledge? I can't even play videos in youtube at 240P or even download music in less than 30 min. Just because we are not using FIBR we are the ones experiencing the last straw? We are using the same plan since 2012 and during that time 480P videos in youtube continues to play but now even at 240P you still need to load it. PLDT or commonly known to us as PLDC, we customers has many complaints but it doesn't even budge you people. Your company and service makes me sick!
dsl/internet service
Family has been a long time PLDT Consumer and even from the start they have had problems with their internet services, no idea if it's intentional or not but we do not get nearly as much internet speed as we are paying for. And lately, there have been occurrences where the internet disconnects every 10 mins. starting at 6 a.m. It's never a stable connection...
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