Platinum Trust Card reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Platinum Trust Card
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fraud
I received a call from a gentleman on 7/19/2011 telling me that I have been approved for 9, 500 line of credit. I told him that I was not interested since I did not have a job he then went on to tell me that he was sorry to hear that but to go ahead and hear him out anyways. He stated to me that there would be a charge of 89.00 that would have to be taken out of the account. He already had all of my banking information due to trying to get a loan since I was in need of funds to make other payments. I told him I was unsure when I could get funds into my account. He said call me before friday 7/22/2011 so you can tell them to hold off the fee. He gave me his name and a number to call. When I got off the phone with the man I went and looked up their information and found lots of complaints about them. I got back on the phone and tried calling him back however I kept getting a recording telling me that they are experiencing higher than normal call volumes and to call my call again later and the call disconnected. I then checked my bank account today and seen that it was overdrawn by 200.00 and they took the payment out. My bank says they can get the money back to me within 3-5 business days but will not return o/d fees. Still as of today I am still trying to get ahold of someone and not having any luck at all.
I have had the same thing happen to me they called me on the 22nd and took a pymt out on the 26th. I have been trying to contact them with no luck to get my money back. They have also caused me to get overdraft fees. I am very irritated.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized Charges
I received a call regarding the PT Card about one week ago. The person I spoke with talked so
fast that it was not clear what was being said. I know that there was a 89.00 fee to be paid but
it was not to be paid until the 1st. of July. I found out my account was charged on 6/227/2011.
I also was to receive information regarding the account to see if it was something I was interested
in. I never received anything and now I'm being told that there is no info to be sent through the
mail. I also went online to apply for a cash advance-not a credit card and this is how they got
my account information. I want my money back because I do not want to be limited to shopping
on-line for various purchases. When I contacted the company, I was hung up and disconnected
several times until I had to do auto re-dial. this is unfair as it does not give me the option to
decide if I want to do business with them or not and now I'm also being told that the 89.00 is
not refundable.
That is absolutely absurd. You can dispute the charge, there is no such thing as non refundable charge... There is always a way to get it back. I would file a complaint on http://scambook.com, I am sure that there will be a class action law suit filed against these guys. You are not the only one...
"netfristplatium - Other for $29.95 on 06/10/2011
i got a card in the mail for a credit card from them and went on th enternet and filled out eveything and they took out the money and i have not got the card yet and it has been a week i want the card are my money back pls help me
Submitted by tammy on Jun 17th, 2011"
Reference: http://www.scambook.com/report/view/769
Good Luck
Liars & Fraud
I was contacted by Platinum Trust Card with an offer of unsecured credit for $9500. I was told by the representative that I could use this card any where. When I asked if this was a Visa, the rep told me yes. I even inquired about doing a balance transfer from another higher interest rate credit card I have. I was told they couldn't do a balance transfer because then they would have to charge interest. Wow sounds like a real credit card right, well BEWARE, IT'S A SCAM, FRAUD & NOTHING LIKE A REAL CREDIT CARD! The federal government should shut them down. What con artist! How dare they pray on people in these difficult times. I was a sucker & fell for it thinking I could finally purchase the business equipment I needed. What a joke. The prices are so high with the "down payment" they want you to make. When I called to get my money back, well let's just say that they treat you like dirt, customer services reps are so rude. Someone please file a law suite!
The complaint has been investigated and resolved to the customer’s satisfaction.
Hey, I worked there for a month and today the police came in b/c the FTC was shutting them down. They took all the computers and all too. Thought you might find peace with that.
I just got contacted from Platinum Trust saying i have been approved for a 9'500 credit card but needed 89 dollars to send me the card and my Debit number he said he had all my other information what do i do.I told him i thought it was to good to be true and wanted to look up some i nformation on the company before i decided and i think he kinds got upset.so do i need to c all my bank and let them know or what?
$89 fee that's NOT refundable...??
BEWARE! Fraudulent, Scam, No Customer Service or Satisfaction, Sells garbage/crap on THEIR credit account, claims to increase credit score after bankruptcy but charges an $89 fee and then $19 monthly fee...
Platinum Trust Card is a scam and its employees are frauds with no customer service skills! They place a call to people who have applied for payday loans and present their product as a credit card. Not fully explaining that this card is only applicable to their website of goods. I mistakenly approved the account while speaking with Alberto, in which I wasn't able to hear all of the conversation because of a bad phone connection. I constantly asked questions but got pieces and parts and felt that it was a little sketchy but I want to do what I can to improve my credit. Within an hour of approving over the phone, I researched the company online and decided that I didn't need the account and that the items they were offering were garbage and outrageously priced! 25 laptop batteries for $1300?! I immediately typed up an email letter stating that I was not interested in the account and that I wanted an immediate cancellation and a refund of the $89 fee. Being that this particular office is on the east coast, of course their "offices" were closed. I felt that I made a well-meaning and intentional effort to stop this account from progressing as I also called at 8am PST on the following Monday to speak with a representative about canceling. I was told that I wouldn't be able to get my fee reimbursed, so I asked for the manager. He/She wasn't available but that I would need to call back in 24 hours as they would forward my request to the "finance manager". I called the following day at 8am again and was told that the "finance manager" would be calling me back at 4pm EST. which was 1pm PST. Two days passed and I recieved no call. I called once again this morning and told he was on the phone and that he would be calling me in ten minutes. I recieved a phone call back from a person by the name of "Derek". He read out loud to me the list of events that occurred regarding my account, dates, times, etc...He said he had listened to the TAPED conversations and that I had agreed to this account. I let him know that I made an attempt to cancel within a couple hours of agreeing to the account as "it wasn't the kind of account I needed at this time", and he basically said too bad and continued to try to explain what this "wonderful" account could do for me. I continued to say that it was NOT what I wanted for myself and my financial situation and he finally got irritated enough to cut me off and say "fine, your account is canceled as of right now and you won't be hearing from us ever again". I stated that many companies have customer satisfaction goals and that he would not be making ANY customers happy and satisfied with the scam that he had going. He claimed it was not a scam and that I could "look up the word scam in the dictionary and that I would see this is in NO way a scam!" I said I wanted my $89 reimbursed and he said that won't be happening. RUDE! SCAM! FRAUDULENT! NO CUSTOMER SERVICE! OR SATISFACTION!
I will be logging a complaint with the Oregon Attorney Generals office against this company for fraudulent practices.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hey, I worked there for a month and today the police came in b/c the FTC was shutting them down. They took all the computers and all too. Thought you might find peace with that.
THIS COMPANY GO ME TOO. THEY TOOK THE $89 OF MY ACCOUNT WITH OUT ME EVEN KNOWING. NOW I TRYING TO GET MY REFUND BACK BUT THEY TOLD ME NO I CANT. IS THERE A WAY TO GET MY MONEY BACK?
SCAM!!!
In December 2017 I received a call from Platinum Trust Card stating that I was approved for $9, 500 credit card that could be used at various locations. The annual fee was $89.00 which was deducted from my bank account on 1/4/11. When I received the card a few days later and found out that it could only be used in their "online store" and that the...
Read full review of Platinum Trust Card and 6 commentsSCAM, THEY TELL YOU CAN USE IT ANY WERE YOU WANT
OK Well just want people to know that this company is very misleading They tell you it is a regular credit card, it is not you have to order from only a few stores they have available and the prices are outragious, by the time you pay off your initonal fee you could have purchised the same item on sale at a department store. when you ask for your 89.00 fee back and to close out the account they are not very nice about it and twist the recorded conversation around so they dont half to pay you, they did close out my acc. so there will be no more 19.00 a month taken from your bank. MARK WOOD WAS THE SALES REP THAT REELED ME IN TO THIS SCAM HE SHOULD BE HUNG BY HIS BALLS FOR TAKING ADVANTAGE OF PEOPLE THE WAY HE DOES
The complaint has been investigated and resolved to the customer’s satisfaction.
This company called me asked me did i wanted their credit card and they already had my banking info from a pay day loan that i fill out. They say they will give me
9, 500 credit limit card .On 8/25/11 they took 89.00 dollars out my account with out me aware of which make my account over drafted and never send me a card or nothing so i will like my money back.
they Tell people they can get a Credit Card with a $9, 500 limit and they can use it anywhere, You have to pay $89 to activate it and the another$19.99 a month on top of that. You can only use it online where they say you can use it. It is a rip off. They wont give your money back when cancel they account even if you dont use it. I am sorry but people dont have the money to be getting stolen from them by companies like this one.
I received my card today and was about to activate it when I read your page. This company represents this card as a regular credit card, and it is not. You shop at their online store and you cannot use it any place else
They have allready taken 89.00 from my bank account which I am going after as soon as I file this. Also I am contacting BBB.
CARD NEVER USED, I DECLINED THE THE NEXT DAY AFTER RECEIVING IN MAIL;, CALLED AND YOU WERE SUPPOSE TO REFUND MY MONEY AND NEVER DID.
my name is kevin snape tel #[protected] my last four of social is 3820 platinum trust card # [protected] i need a refund of my 89.00 activation fee and for them to stop accessing my debit card for additional fund register stop payments please contact me
Platinum trust card over drafted my account. They called me last month 6/23/10 and asked me if i'd like to sign up for theyre credit card and how it had a 9, 999 credit limit and how i can shop any where in the world. They told me they charge a fee of 89.00 and that i would have to pay that in 30.00 and if i cant then call back and they will give me an extention. I never called back because i was not interested well some how they received my bank info and they submitted a check thru my account that i did not need to sign and it overdrew my account. Im highly upset because my account was already overdrawn and this is charging more fees to my account.
@kelly51 please email stsoflias@pix11.com. I work for WPIX ... we would like to hear about your story.
Hey, I worked there for a month and today the police came in b/c the FTC was shutting them down. They took all the computers and all too. Thought you might find peace with that.
if i was to buy a bunch of stuff off the sites on their website would i be able to jus cancel my bank account where they want be able to take any money out of my account
I agree these people are bogus...they take your 89.00 and you are told you can use this card anywhere...ya right ...only can use it online on their site NOT in any stores...I called at least 10 times to get my money back...ya right that pissed me off so much I told them I want nothing to do with their card or them...the people were sooooo rude...they don't care they woke me up and I know I asked "Can I use this card anywhere" and they said "Yes"...ya right they RIPPED ME and OTHER PEOPLE off...where is the BBB (Better Business Bureau?..Angry is so mundain how I feel...
Overdrafted my account
This so called company called on Thursday 6/24/10 and asked if I wanted their credit card they already had my banking info from app I had filled out for a payroll loan. They say they will give you a credit card that you can use at 12 different retailers with a credit limit of $9, 900. The truth is it can only be used at their online store. They say they charge an upfront fee of $89.00 and then a monthly fee of $19.99. I told them I didnt get paid untill Monday and would have no money in the bank untill Tuesday and I would have to call them back. They give a customer service number that no body ever answers and there is only a recording. I tried calling them Friday and also Monday to tell them I wasnt interested and when I checked my online bank statement they took the $89.00 out of my account on Monday without my permission which caused my account to overdraft and I received $210.00 in insufficient fund charges. I have gone to my bankl and filed a fraud charge to try to reclaim my total loss of $299.00 but was told it may take up to a couple of weeks to return my money if the fraud can be proved. I googled this company and you wouldnt believe all the scam complaints on them.
I have been trying to reach this company to have they to put my money back into my account and it has been very hard trying to reach them. I want them to refund my $89.00 that they have taken out of my account. This company is not a real company and need to stop scamming people. I am on disability and are living off a limited income and do not think that they should be scamming people of their money claming to be a ligitamate company that can help you to establish good credit. There should be some kind of legal way to stop them from ever scamming anyone again. I've tried calling them to talk to them and they will not answer my phone calls, but they want for you to give them money in order to begin receiving credit from them. I need my money to be put back into my account and for them not to ever call me nor withdraw anything else out of my account. If its not then I will seek help from an attorney to get my money that is due unto me and my husband. My husband is very sick and I need that money to purchase his medicine among other things that he need. I have no time to be scamed out of my money that I have earned. Looking forward to hearing from you as soon as possible. Thank You Mrs. Hoffman
Please email stsoflias@pix11.com about your story. Thank you.
The Platinum Trust Card is a FRAUD. I never applied for this card. The company sent an automated check through my account. I have tried to handle through customer service, but am told to cancel my account. I do not have an account to cancel! I was told to fax a copy of my bank statement to them for investigation! Are they nuts? Am going to report to my local Law Enforcement as FRAUD! I live on Disability and can not afford this kind of illegal activity. Please assist in getting my money back!
This so called "Platinum Trust Card" is a FRAUD! After talking to a Ashley who was INSISTENT over and over again, I told her I wasn't interested! I live on Disability so I sent them 2 emails like the recording said to do ...to make sure they understood I wanted them to CANCEL ALL Information they had on me! They sent their own "check" with my name on it to my bank and took out $89.00! I consider that fraud because I DID NOT authorize to do that! What gets me is the recording said if you want to cancel go to (cancelptcl@gmail.com) and I did twice but yet they took my money anyway! Such a SCAM! I am now trying to get my money back!
I recieved a phone call on August 18, 2011 about 2:38 p.m. i was told that i was approved for a credit card with the limit of $9, 500 and that there will be a $89.00 fee and i had to pay 5% of what i spent of the card every month. THe man told me it would take up to 7-14 business days and it has been more than that. So I checked my account on August 28, 2011 because usually my child support is direct deposited to my account so i checked it and saw that there was a check written so i looked and saw PLATINUM TRUST CARD...I had told the man that i did not have and account but some way he seemed to come up with my account and charged me $89.00 then my bank deducted the $35.00 for an overdraft fee so I googled the platinum trust card to see their information and comed to find out that i am not the first person to discover that i was the only one scammed because I want my money deposited back into my account
I recieve a phone call from this company and they said i had been approved 4 a 95oo credit card 2 help build my credit. They told me at first that i would receive my card in 2 days and i had 3 days 2 decide if i wanted the card. If i kept the card i had 2 pay a $89 processing fee and $19 monthly. The very next day my account was charged $19! I called and they claim it was not them who took the money. I dont keep much in the accounts cause i only use 4 online purchases for scam reason. The bank said they attempted 2 take all the funds but thet were not available. I google them and see all the complaints now against them. THIS IS A SCAM...
platinum trust card will not disclose to you that their 89 dollar fee is nonrefundable or that they require 50% or more on each purchase or that most of the items on their shopping site must be purchased in bulk by the cases...well report them to the bbb of Utah at http://www.utah.bbb.org or phone#[protected]. you can also contact Jason at [protected] to be considered in starting a class action lawsuit against platinum trust card
this platinum trust card over drafted my account, i spoke with them on 6-23-07 told them i was not interested. the man named marc told me to hear him out! i did that and after listening to what he said, he said i was approved for a $9, 500 credit to rebuild my credit and that he used it and in months he started get offers. i then told him i do not get paid til the second of july and will think about it. On 7-1-10 i had an overdraft fee for a hundred and twenty three dollars and since that day i have been trying to get my money back! no one answers phone and when they do they lie. it is now the 15th of july i have no money or a card. when i did get in contact with a justin he claimed to try and get my over draft fee back, but said he cannot get the 89.00 back non refundable and that they shouldn of taken it out on the first, much to my suprise i get on to try to google them and i find complaints.
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A couple of weeks ago, I received calls from platinum trust card offering 9, 500 line of credit at an activation fee of 89 dollars. The first time, they withdrew the money without my consent and the bank was able to retrieve it for me since their product was not clear to me. We then had communication with them since anyway they had sent the card even without my approval. I talked with a guy who I think lied to me about his name and lied openly to me that I can use the card in all major stores .I thought ha..what the heck, I will build credit with this card. Even before I knew it, he had lied to me so convincingly that he got 89 dollars from my account! I called a couple of days later since the card would not work anywhere. That is when today I called a lady who was rude to me quoting that when she talked to me she never lied ( she ha never talked to me before!) and the card can only be used to shop online. Now the card is worthless and she quickly told me I can cancel my card but my 89 dollars is non refundable...we are not talking of 8 dollars, we are talking of 89 dollars and this young lady without shame asked me is there anything else I can do for you? I don't curse so I said''may the Lord bless you for stealing my only 89 dollars from my account'' . If I were working in this company, I would resign, justice is the Lord's and it will surely come! And hard will it hit! the Lord does not take revenge, He gets even people's in CR ventures Platinum card. He will give back to all who have lost through you and it will come from your pockets, how that will happen? I don't know.
Hey, I worked there for a month and today the police came in b/c the FTC was shutting them down. They took all the computers and all too. Thought you might find peace with that.
This comapny called me and asked if I would like to have their credit card...they already had all of my information and I have no idea how. I declined the card, and I just look at my bank statement and they took 89.00 out. I call them, they say I agreed to this, I ask to listen to the recording, they say they don't have it, they only keep it for 30 days! Are u kidding me? They refused to give me my money back. These people are criminal. I asked them how they sleep at night and he told me on a pillow! That they are not a scam!
This is CRAZY! I just received a call from this guy @ [protected] (of course the number is not legit). He told me how I was approved for $9500 to use wherever I want and he asked me if I wanted to build my credit. I told him that I do not need to build my credit, but he stated that I applied for a loan of some sort and that is how he got my information. I asked him if this was legitimate and he said OF COURSE! I asked him what was the catch and he told me that there is no catch. I can use the card wherever and whenever...I just had to pay $89 as a one time fee. He stated that I didn't have to have the money today but I wouldn't get the card until I paid out of my account. I asked him if this company was with the BBB---he said OF COURSE! When I asked him for the company address, he HUNG UP ON ME! LOL Don't fall for the okie doke, you guys! If it sounds too good to be true, IT IS! Enjoy your day!
This company called me a few months ago stating that I was approved for $9500. & I turned them down! Thank you ALL for posting your comments; because I was researching PLATINUM TRUST CARD (as they call it). The rep called me from a [protected] (# doesnt work), but the rep that was busy working and I would call him back . The rep told me to call him back on Monday at [protected]. I tried the number later that day just to double check if it was legit, and they were closed...hmmmm! This guy told me that I was approved for a line of $9000. and all I would need to do was to pay is a one-time fee of $89. I ask the rep, I mean SCAMMER, what type of card was this; and he stated it was a credit card that I CAN USE IT WHEREVER I SHOP! I ask if he was sure this wasn't one of those cards that you can only use to order from a specific catalog or on-line, and he stated NO, YOU CAN USE THIS CARD WHERE EVER YOU SHOP. I told the rep that I wanted to speak with my husband about this first; as I am telling this represenative this; he proceeded to verify my personal info and one my OLD banking accounts that's been closed for over a year (HA THEY CHOKE ON THAT)...thanks to you guys! Be Blessed!
well they ripped me off to i was told that i would recieve a platnium trust card with a 9, 500 dollar credit line which come to find out they are a scam they tried to take 89.00 out of my account but the bank wouldn't let them after i told them i wasn't interested they also lied about where you can use the card at. what can we do about these people their ripping off everyone they nedd to be stopped
this is bullcrap i told them i didnt want the card at all due to the fact me and my husband dont do online shopping i look at my freaking bank today and low and behold i have a $89 fee removed from my bank account that i didnt give any kind of permission and i dont even have the freaking card
Scam, Scam, Scam, SCam, Scam Scam, scam, scam, scam, scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam...any quastions?
im so glad i went up here to see there website before i sent my money... as i was entering there website i saw this site n realized ya'll were told the same thing i was. thank you guys for putting this up here cuz they would of got me n my 89 dollares as well... thank you for real!
I sent them an e-mail and told them to go to HELL where they belong. I luckily did not fall for this but if I hadn't been ripped off before, probably would have. It is not a real card, its a piece of plastic mailed to you that they BANK on you canceling and getting as much money out of you as they can. I was told it was just like an american express and that they are recorded so they CAN'T lie. BS... there are some SERIOUS losers out there. It's scary.