Revitalize Health and Beauty reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Revitalize Health and Beauty
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I have received my bank statement and there has been two transactions of $75.21 and $70.47
I responded to a Television Commercial for two creams being advertised for around $5.00. I have received my bank statement and there has been two transactions of $75.21 and $70.47 with two transaction fees for $2.11 and $2.26. How do we get our money back? How do we stop this from appearing on the next bank statement. I have looked up the website there is a phone number, but no email address? How do we stop this?Where can we complain?
Avoid dealing with this ppl
I ordered a FREE trial of 3 products in November 2011 - paying only for postage. 3 payment's have since been taken out of my bank account, totaling £209.97. I rang my bank who informed me that I had not read the T&C's but that I should ring the company and ask for a refund and to stop further payment's being taken. The number is an 0845 number, which the company concerned receives payment from the telecoms provider for the amount of time they keep customer's on the line. I was left on hold for 10 minutes, before realizing the 'on hold' music was on a loop and I would never get to speak to a customer service assistant. I am also highly allergic to the product, which, under distance selling law, requires the company to give me a full refund. I have written to them and received no response to date.
I ordered in sept one product, announced price of 6 euros I paid immediately. I received no invoice
Then in october they picked up on my credit card:
- 23 oct 79, 15 euro
- 28 oct 51, 00 euro
- 29 oct 79, 86 euro
And in november :
- 12 nov 79, 15 euro
up today total 286, 16 euros
I received my credit card statement and they have taken 3 separate amounts
I signed up for a sample deal. Today I received my credit card statement and they have taken 3 separate amounts (all different) approximately 1 a week since 12th November.
I was (naively) expecting to received a do you wish to reorder or give us feedback on the product.
I am contacting my bank today to have this stopped.
This is a scam, beware people
I ordered the free trial of both PerfectRadiance and RevitaDerm which was only supposed to cost me for the postage of £2.95 and £2.97. I checked my credit card account at the time and only the above postage was charged. I have now received my credit card statement and two further amounts have been debited to my credit card without my authorization. An amount of £74.95 on 4th November and £79.99 on 16th November.The telephone numbers are not valid. This is a scam.
billing me when not authorised
i took advantage of free products just paying shipping and did not authorise this company to send more of there product which i am being charged 225 dollars every month i can not get hold of them with phone number they send with products. i am unemployed at the moment and can not afford this but cant seem to be able to stop them as there is no email address how can i be reimbursed the last 8 months of them taking from my account i have tried so many times to stop them to no evail some one please help me
The complaint has been investigated and resolved to the customer’s satisfaction.
I am having the same problem, I ordered the products as a 'one off' and Im now getting the itmes on a regular basis but unabl to stop the it or get in contact with the company? Its costing me a fortune nearly 200 euro a month for gods sake ! How do I stop it? anybody out there has any advise please HELP ! Frustrated me
Revitalize Health and Beauty - sending products that I have not authorized. It is costs way too much and I cannot afford it.
debits unauthorised from my bank account, sending products not ordered by me, not responding to my complaints
I ordered a free sample, received this order date 10/11/2011, I received the free sample
I have sent several emails to them instructing them to not send anymore anf not to bill me,
they have sent more and debited my credit card
Please help me stop this as they are causing my account to become over the limit.
Thankyou
Lynette Cuff
[protected]@bigpond.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried numerous times to try find an email address to cancel all and any future orders being sent to me and being billed on my credit card. Alas they have no "unsubscribe" area on their site...I have changed my credit card details since and hopefully expect to not be sent any more products or money taken from my credit card.
Same here, I'm gunna just notify the bank n put a stop 2 it.
This company is also sending me monthly accounts and products that I have not authorized. Jilli. Grovedale 3216
I am in exactly the same boat, I have tried to phone them and their number is discomnnected.
I have stopped my credit card and warned the bank.
false advertising and credit fraud
the company offered a free trial of their creams and serum and all the customer had to do was pay the postage and shipping... it was nowhere mentioned that u had to test the merchandise for 14 days and then sent it back (with more than 50% of the cream in the pot) ... otherwise they charge your credit card the full amount of the price 79£... i, like lots of people, believed in a free trial offer for a totally unknown product... like you get so many things really cheap on groupon and all these other sites...
i tried the stuff, didnt like it and would have never ordered more of it for the full price.. but i got 3 more creams delivered this january and they charged my credit card with 3 times over 70 £ for each not ordered product... so i now researched the company and read their terms and conditions and it looks like i agreed (without knowing it and without it being stated to me other than in tiny terms and conditons at the bottom of the site) that i ordered an t automatic delivery every 30 days which i can cancel by calling them.. but the number is always engaged and your on hold... so i will now sent them an registered letter to cancel further deliveries.. i hope i get my money back for this useless product... for this kind of money i would buy well known creams from lancome or dior instead of their crap
The complaint has been investigated and resolved to the customer’s satisfaction.
IT is a disgrace this company should be charged for false advertising.Bank got fraud squad on to it.
theft of money from bank a/c
After sending a trial of products they have continued to take money out of my a/c without sending any more products. I dont want the products as they are totally inferior. I sent a sms to stop my money being taken and received no reply. I also rang from australia and waited 20 minutes to speak to someone to no avail. I now know Ive been scammed.!
The complaint has been investigated and resolved to the customer’s satisfaction.
can some one tell me how to contact them pleaseeeeeeeeeeeeeee
they have charged me almost $1000.00 FOR STUFF I HAVE NEVER RECEIVED . so what do i do now?
I have same problem how do you stop them
How can I email these thieves?
my name is donna coad the company is in linlithgow west lothian united kingdom and they are sending me perfect radiance the problem is i wont them to stop sending it i cant afford it anymore so i would appreciate if u could tell them to stop thank u because i in australia and now i have to look after my sick husband and like i said we cant afford it please help me thank you
###
I took advantage of free trial offer for the cost of shipping only i think it was £2.95, the offer was time sensitive, this meant if you were not happy with the product which i was'nt the used container had to be returned within 30 days, i knew almost immediately that the contents were crap so i returned it telling them so on 05/12/2011, on following their instructions i was led to believe this would automatically stop the "try before you buy" payment being taken from my bank account, however when i checked my account they had taken £79.99 from my account and i'm livid.
They have done the same to me I requested it and they sent it to me and took $79.00 AU out of my bank and they have sent me more and taken more out my bank also. Please be careful of these robbers I am going to advise the authories in Australia and my bank is doing a request of monies. They are horrible people but karma will get them just wait and see!
I also have been had by these so called revitalize products. I was told I would only be charged £2, 99 for P&P but they have taken two amounts of £74.95 and £79.99 within a week of each other. I got through to a phone number and they said they could not refund my money but would send me more freebies. I was also told I had a 30 day money bank guarentee but now they state its 12 days. They also claimed they didn't know their company director as they are only telesales advisor's. I was given the name of the person I spoke to which was Lowrie Tatum but apparently nobody knows that name! Everyone needs to contact the fraud dept of their bank. You can only contact these scamming sods by mobile and not on a land line. They are based in the Philippines. I am in the process of trying to get my money back but I paid by debit card not with a credit card. I am determined to get my money back! It would cost less to get a flight out there and get my money back in person!
Ann Olivia
It happened to me they have taken money out my account to payments off £140.00 and did not receivee any product.My trial date was not up for another seven days my bank has got in touch with the fraud squad.Mrs M mcgregor
It"s happened here in Western Australia, Australia, too! The exact same thing, I have my bank disputing with them for the illegal debits they WERE making. I agree with Karen Maree! Let's hope they get these ###, before they take off with everyones money!
Yes I have just noticed there is another product advertised on Facebook (different name) but soundslike the same stuff. DONT BUY IT!
Have just noticed on Facebook, there is at least 2 adds, with different wording - but still the same products/deals they are flogging.
I have reported it on FB and I suggest every body else does the same.
http://www.facebook.com/help/contact.php?show_form=ad_report_app
Have now received an email offer from Aussie Bank, and their email states I received the offer based on my contact with revitalize, so they also sell their mailing list by the looks of it. Quick delete - don't think Aussie bank will be doing themselves any favours by associating with this company
Facebook! Its still on there I've just had a look!
I also had the same thing happen, got the trial samples, 2 weeks later my credit card debited $75AUD and another 5 days later another similar amount - and I only received my original samples, nothing more. I don't recall the offer having anything about automatically sending more products anyway. I contacted my bank, told them there were unauthorised transactions on my card. They cancelled my card & credited me the additional amounts.
I'd like to ask everyone that's been scammed - were did you see this offer? I saw it as an advertisement on Facebook - I think they should take some responsibility for those that advertise on their site
I have also been scammed by Revitalise Health and Beauty! I sent for the 'free' sample paying only £2.95 for post and packing. I have received this, I have not even opened it! I e-mailed them to say I did not want their product and would willingly return the unopened 'free' sample. They did reply to me saying my account had been closed and told me to keep the 'free' sample as I had paid for the post and packing. They informed me I would not be charged anything. I have recieved my bank statement today and they have taken £73 from my account. Not only am I upset and worried about this I am totally livid. I have been in contact with my bank who are looking into this. I do not have the resources to pay £73, why should I when I cancelled almost immediately. Please help me!
SAME THING HAS HAPPENED TO ME. DOES ANYONE KNOW HOW TO CONTACT THESE PEOPLE
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I saw an advertisement for a treatment, it was only supposed to be a sample and at the price of $2.99. In the last month me credit card has been charge $175.00 and it was unauthorized. I am extremely angry and want to know what i can do to get my money back.
I have had taken from my account the total of £148.90 2 separate amounts of £74.95 within 16 days, BEWARE! they are taking money out of your account.
Advertising advised free trial offer with postage costs totaling approx $5.00. $89.00 has been debited from my credit card. I have canceled my card so no further monies can be withdrawn.
This company has debited my account for this amount in two different amounts the second amount was on the 17/11/2011. I did order a product but it was advertised as being $2.95. I attempted to ring the company, write to them and email them. I have had to close my account to stop these thieves stealing my money.
there sending me empty boxes and charging my credit card l wont it to stop 79.99 this is the third box l have recevied l am ringing credit cad company to cancel them l want me funds back