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The good, the bad, and the ugly - discover what customers are saying about Ring

Welcome to our customer reviews and complaints page for Ring. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ring.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ring's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Ring, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Ring. Your feedback is an important part of our community and will help others make informed decisions.

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11:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ring Ring doorbell cameras.

Recently purchased another ring product to place at my backdoor. Why would you require a separate protection plan for the backdoor device. Price is going up $10 on the old plan to $49.99. $98.99 a year is rather quite expensive for two of your doorbell cameras. One at the front door and the other at the backdoor. Explain why two separate plans are necessary.

Confidential Information Hidden: This section contains confidential information visible to verified Ring representatives only. If you are affiliated with Ring, please claim your business to access these details.

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10:17 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Ring Ring spotlight camera pro & protect plan

I purchased the ring spotlight cam pro on April 6, 2023. It worked for 2 months and the camera portion quit working. I have called many times to talk to someone about replacing it because I have the protect plan. I had 1 tech answer and tell me he couldn't help me because he couldn't figure out how to connect over the phone line to check it out. He said that it had to be done before they could replace it. So he hung up. I have called back several more times and I sit and wait while nobody ever answers the phone. There is no email address or any other way I have found to reach anybody

Desired outcome: I want a new spotlight camera pro shipped to me ASAP !!

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3:56 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ring is a horrible company when it comes to customer service...think twice before you invest.

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6:25 pm EDT

Ring my ring that I paid for. was replaced once. and now it's doing the same thing but oh on half on one side.

I was cleaning my microwave with Windex that I sprayed on a paper towel. I washed my hands with clean warm water.. I found out you can't even use soap. I'm so confused with my ring. If you have to take it off for the easiest things you do every day. Why did I even buy this ring ? I love showing off my ring. Now I'm upset again with it and don't know what to do. Can you help me ?
Thank you.
Claudia J Swaney
Saturday
April 20th, 2019
6:19PM
Eastern Standard Time

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1:06 pm EDT
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Ring reimbursement

I have been waiting for a refund on a ring I returned that looked different than on television. the ring looked cheap and at the time I ordered it, it was immediately taken out of my checking account for payment. When returning an item, it takes weeks to get your money back and this is not fair. I have been dealing with Jewelry television for a long time and this happens often and I see complaints from other companies/customers who also have this happen.

I insured this item and will wait to hear from JT when exactly my refund will be placed in my checking account.

Carol A. Leroux
2 Cedar Court, A-4
Franklin, NH 03235
[protected]

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Reviewer59683
Aug 18, 2015 4:06 pm EDT

My daughter ordered the ring with out me knowing and i would like to remove the order before my money is taken .

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What's wrong with you?
Coldtown, US
Aug 18, 2015 6:02 pm EDT

Good luck with that.

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Presleydfe
Pocahontas, US
Nov 06, 2014 1:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

love this ring it fits a little bigger would reccomend ordering a size down but very gorgeous in person

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emotionaljinx
IN
Apr 21, 2010 9:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have not sent me the product which i buy on a site called ebay.in and was listed in their buy now options. The product is- -14 K SOLID GOLD LADIES ENGAGEMENT RING & WEDDING RING which I buy on 13/04/2017 for INR -10.88

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