Rings reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Rings
Welcome to our customer reviews and complaints page for Rings. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Rings.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Rings's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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would not replace
I bought from this company a ring set and it turned my finger green I called and had them replace it with me paying a five dollar return fee. When the other ring came it turned my finger green again and I called again and got someone who just learned to speak english told me I could get the smae ring but silver but it was on back order then I called about a month after they said they would send it and they told me then they could not because they had marked up the price and they would just give money back.. GOSH I am sooo mad at this company
The complaint has been investigated and resolved to the customer’s satisfaction.
rings lost
dear sir/madam I mr. Rajeev kumar jain travelled through emirates on 1st october from dubai to mauritius, flight no. ek 701. sir i lost my 4 rings {3 gold ring (1 with black stone gold ring, 2 with red stone gold ring, 3 yellow stone gold ring) and 1 silver ring with white pearl} in my seat's pocket. as i was travelling with my family so i don't remmember...
Read full review of RingsPoor craftsmanship & service
My husband bought got an engagement ring custom made for me and spent thousands on it. I loved it. After a month, the diamonds were lose. We took it back to the store and they sent it away to get fixed and then they were going to charge us to fix it! A ring that was custom made a month prior and we were going to have to pay! After some fighting finally we got it fixed at no charge.
When the ring was returned they completely changed the look of the ring and claimed that it was the only way to keep the diamonds safe. The diamonds were sunk down and the claws were huge, there were big gaps left in it too. I didn't agree but we accepted it, he already spent so much on it. Over the next couple years and getting it checked and cleaned we were asked many times if the ring was missing something (there were big gaps left in it).
Recently we asked on of the associates about getting it fixed, she said that it definitely didn't need to have such big claws and in fact they had a new jeweler since that time because of problems they had with the previous person. So to get it fixed, they quoted us $1000 and essentially they'll have to make a new ring. I don't think I should have to pay for something they didn't do properly the first 2 times so we tried to contact the head office. The district manager called us once and left a voice mail and we haven't heard from her since. It's been weeks and we've gotten no results. We were told at the store that we were welcome to take it somewhere else!
So they didn't make it right the first time, tried to fix it and did a poor job, tried to stick us with the bill, then after their own people told us the previous jeweler got fired said they'd do it fix it right for another $1000.
I think with all the options of jewelry stores, your money is better spent at another store/chain. These guys don't really care about the product they put out...after your initial purchase, you may be on your own!
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello to you i'm James The Jeweler in Atlanta, Ga and i also have my own educational jewelry discussion group under "JEWELRY & WATCHES" i read your complaint and i wish you had posted photos of this engagement ring for everyone to see. In my own opinion you should've never left the jewelry store without thoroughly checking that ring out. I also feel that you shouldn't have to pay to repair a ring that you never damaged so soon after having it made, the jewelry store should've taken care of that for you.
If you need my jewelry services feel free to contact me here or at the contacts below:
Email: jamesthejeweler@yahoo.com
Phone: [protected]
My Jewelry Blog: http://jamesisajeweler.blogspot.com
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The items shown are never what you receive. They use bait and switch on every item they sell. They couldn't care less if your satisfied or not. The quality always is inferior.
Dear Customer,
Thank you for taking the time in providing feedback regarding your purchases and your experience at Bidz.com. We assure you that we treat all customer feedback and suggestions seriously. You may always contact us directly for any assistance by phone, email or bold chat. We have revised and updated our policies to improve and provide 100% satisfaction to our customers. We stand by our merchandise 100%. In case you receive a defective item or an item not as described, you may return for a full refund. We do apologize for the unsatisfactory experience you had at Bidz.com. We hope you will take the time to visit our site again to allow us to provide you with excellent service.
We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at improvements@bidz.com
Just be aware, many positive remarks about bidz.com here and on other sites are fake, they are posted by Bidz own staff or agents.
Thing is, complaints here are valuable in informing people about the unscrupulous dealings of Bidz.com but best thing we can all do, is start making complaints to the relevant authorities and by flooding the directors of bidz email boxes.
Complaints can be made to...
Culver City Police. www.culvercitypolice.com. They are located at 4040 Duquesne Avenue, Culver City, and their phone number is. [protected]
The FBI, IC3. https://complaint.ic3.gov/ctf.aspx
Federal Trade Commission. http://www.ftc.gov/
Better Business Bureau. http://www.bbb.org/us/
Securities and Exchange Commission. http://www.sec.gov/
US Department of Commerce. http://www.commerce.gov
And anyone else you might think of. I have!
Bidz directors email addresses are...
CEO / David Zinberg. david@bidz.com
President / CTO / Leon Kuperman. lkuperman@bidz.com
CFO / Lawrence Kong. lawrence@bidz.com
COO / Claudia Liu. claudia@bidz.com
CCO / Larry Russell. larry@bidz.com
Vice President / Executive Secretary / Marina Zinberg. marina@bidz.com
Auctions Manager / Vilius Zukauskas. vilius@bidz.com
Don't bother with customer services, there's a contradiction in terms. Go directly to the top people and flood their email boxes.
Don't forget, when approaching the authorities, where you can, provide any evidence you have. Emails, photographs, copies of bidz web site pages, anything that might be relevant. Join me in a campaign to bring these fraudsters down, it is time we did.
Cheers,
And I hope you all have a very merry Christmas.