RiverStreams.co.uk reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about RiverStreams.co.uk
Welcome to our customer reviews and complaints page for RiverStreams.co.uk. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RiverStreams.co.uk.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RiverStreams.co.uk's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with RiverStreams.co.uk, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with RiverStreams.co.uk. Your feedback is an important part of our community and will help others make informed decisions.
Scam and lies
I sent for an MP4 player from this company that failed after an hour> I'm sure it was a second anyway from the files already loaded on it. My 2 computers failed to recognise it so no music could be added or anything else. I reported this to the company in 6 E mails over a 2 week period, I've had one stupid reply and feel I'm getting nowhere with them. I'm not sure about the claim title in the above form, that is the order number that I was given when ordering the item. I dont particularly want a refund I'd just like a device that worked correctly.
The complaint has been investigated and resolved to the customer’s satisfaction.
Awful experience
I recently purchased a copy of Paint Shop Pro X2 on line from riverstreams.co.uk. However when the disc came I had a great deal of trouble installing it into my computer. As a result I contacted Coral for some help. When I gave them the product ID number they informed me that this was an OEM version that was only to be given with a product and that it had no support. They also told me that it is against the law to sell this disc in the UK and informed me that riverstreams are in breach of contract. They also told me that I should get onto the company and ask for a refund.
I did this but the Riverstreams company have refused to refund the money, even though I have now to buy a legal version from Coral. So what looked like a good idea has now turned into an expensive mistake. Trading Standards have told me that the product is not of merchantable quality as I have no way to get it working Due to there being no support for this disc and have advised me to pursue it in small claims court.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I recently purchased a copy of Paint Shop Pro X2 on line from riverstreams.co.uk. However when the disc came I had a great deal of trouble installing it into my computer. As a result I contacted Coral for some help. When I gave them the product ID number they informed me that this was an OEM version that was only to be given with a product and that it had no support. They also told me that it is against the law to sell this disc in the UK and informed me that riverstreams are in breach of contract. They also told me that I should get onto the company and ask for a refund.
I did this but the Riverstreams company have refused to refund the money, even though I have now to buy a legal version from Coral. So what looked like a good idea has now turned into an expensive mistake. Tradding Standards have told me that the product is not of mercantable quality as I have no way to get it working Due to there being no support for this disc and have advised me to persue it in small claims court.
Mp4 player looked great in photos but when it arrived we were disappointed with the product. It felt cheap and flimsy. Our son had saved his pocket money to buy this player and even he was disappointed. The screen had a layer of dust below it so the image was distorted and it would never charge when connected to the computer. But that's when the real trouble started. Emailed several times - no reply. Telephoned several times - no reply. We returned the product by registered mail - and waited. Six weeks later I googled the post code and found another business in the park. The guy who answered was so pissed off because he'd answered so many calls concerning this company, he walked into riverstream's office and handed them the phone. Received total refund.
Never ever do business with this company!