Roundtree & Yorke reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Roundtree & Yorke
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Men's coat
I purchase a coat at the end of winter last year. I did not need to wear it until winter came this year. the coat has a zipper as well as snaps. i have only used the snaps twice. I just noticed that the left side part of two of the snaps have broken away from the coat and are in the the right side of the snaps.
Short Sleeve Shirts
We purchased 5 knit short sleeve shirts at the Dillard's store on Skelly Dr. in Tulsa, OK on Sept. 20, 2015 while on a road trip. We returned home on Sept. 26, 2015 and washed all shirts with dark colors. The deep purple shirt, with small gold stripes, Size L, 100% cotton, RN58909, GNBCR09WHT25, bled onto two green shirts purchased at the same time. Originally, these were $70 or more shirts and one would not expect any fading. The ticket says 3-day return on these shirts but we expect more from Dillard's, which are not known for their customer service. If I can't get the faded color out of the green shirts, we will never purchase another shirt at Dillard's. Please advise on this. Why would the deep purple shirt fade if washed as instructed. It also faded on one of my favorite blouses, also dark. My husband has worn Roundtree & Yorke for years and this is a first. We have the ticket which lists each shirt but we cannot identify which number is the purple shirt. There were 4 marked down to $10.39 and one was $8.40. Do you recommend we return the shirt to Dillard's? We doubt if they will give us a refund but the manufacturer should know about this particular color shirt and how badly it bleeds. Thank you.
Bad service
We bought 3 Roundtree & Yorke T-shirts at Dillard's. My husband tried them on new, w/tags on, they fit. Before wearing any clothes I wash them; after that initial laundering, these 3 T-'s shrank to almost a size less, an XL was now almost a Large. I took them back to Dillard's but they refused to take them back. Company policy on returns or exchanges i...
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